Description

This role offers the following Work Appropriately strategy:

Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. The employee's role enables them to work at a GM facility or off-site as frequently as needed or desired. This position requires an employee to be onsite up to 3 times per week .

Location : Austin, TX; Chandler, AZ; Roswell, GA; Warren, MI

The role as a W orkload Optimization Engineer will be responsible and accountable for managing the attainment of critical batch workloads that support the daily GM business. The role interfaces with platform and development teams to improve job performance, identify root causes, and optimize job streams that continuously improves SLA attainment. The role will utilize their experience in ETL and associated technologies to ensure data and reporting is on-time for all the GM business units that depend on the GM Data Lake. Responsibilities include leading meets for status and root cause analysis, provide reporting to teams and upper management, influence and drive peer teams to timely resolution of issues. Additional, tasks may involve the coordinating and managing vendor response to incidents, and development of short and long term plans to address such issues as they exist in the environment.

In this exciting and visible role, you will be responsible and accountable for monitoring and optimizing the critical daily big data and streaming data workloads that run the GM business.

This will include:

Working knowledge of job streams and their technology and dependencies

Working knowledge of workload scheduling and management tools such as Autosys, Tidal, Oozie, and AirFlow

Working with developers and platform teams to root cause job performance issues and develop and drive remediation of issues.

Working with reporting portals such as PowerBI to create and maintain SLA reporting

Familiarity and working knowledge of monitoring and alerting system capabilities such as Prometheus, Grafana and similar tools.

Being a pivotal force in multi-functional teams to help quickly resolve SLA attainment issues

Run daily meetings to review previous nights job processing and SLA review and job status

Tracking of SLA achievement, identification of key service level indicators/objectives and appropriate response to SLO misses.

Responsibility for standardized and adhoc reporting to upper management, working collaboratively with platform teams for a wholistic view of the SLAs, working with application teams to resolve issues on meeting SLAs

Demonstrated ability to work across teams and technology stacks to influence priorities to ensure that optimizations and improvements are prioritized appropriately to meet key SLA requirements.

Constructive and proactive integration with the various engineer teams that support the underlying platforms along with the development teams that build workload running on the platforms.

Holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and creates a forward-thinking culture.

Knowledge

The role requires advanced knowledge of the Kubernetes, Spark, ETL tools, Hadoop, networking, storage, and knowledge of general IT concepts. Thorough knowledge of system design principles to include reliability, availability, scalability, knowledge of peripheral domains is necessary.

Additional Description

5+ years experience with ETL, data ingestion, and batch workloads

3+ years experience in ETL development

Experience in full stack troubleshooting and performance analysis

Experience in troubleshooting job throughput and root cause analysis

Ability to integrate application and platform performance issues, architectures, and best practices

Ability to perform on a high-performance team​

Ability to optimize the performance of jobs and platforms

Experience working on teams with a heavy emphasis on DevOps

Good problem-solving skills and ability to work in SRE framework

Understanding of on-prem Data Lake, Azure (cloud data lake), and Kubernetes

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. PLEASE DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;

Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;

Company and matching contributions to 401K savings plan to help you save for retirement;

Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;

Tuition assistance and student loan refinancing;

Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Total Rewards Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.