University of Houston College of Pharmacy

User Services Spec 3

United States

Closing in 6 days

Job Description - User Services Spec 3 (STA012429)

Job Description

User Services Spec 3 - (STA012429) User Services Spec 3


: H0510 Facilities Management


Provides senior level support to faculty, staff and students on five operating systems and associated hardware and software.

  • Provides support to the academic public regarding intrinsic operating systems problems.,
  • Analyzes and resolves the more complex computer programs or problems that cannot be resolved by less experienced user services specialists.,
  • Provides informal hands-on training to users on the use of computers.,
  • Develops and maintains current technical documentation and on-line helpfiles in Support Services.,
  • Develops and may present short courses designed to introduce users to hardware and software supported by Support Services.,
  • Participates in the development of software for Support Services on an as-needed basis.,
  • Conducts projects to install or evaluate software or procedures in its use.,
  • Provides support for printers and printer queues on the UH network.,
  • May provide training to faculty, staff and/or students in a formal classroom environment. Performs other job-related duties as assigned.,
  • EEO/AA


    Bachelors and 3 years experience

    Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of three (3) years of directly job-related experience.

    Additional Job Posting Information

    Preferred Qualifications

    Experience with Software Implementation and Training

    Experience supporting IOS Mobile Devices

    Department willing to accept experience in lieu of education.

    Notes to Applicant: Please submit references along with resume

    Salary: 3,881.00 - 5,047.00

    Required Attachments by Candidate: Resume, Cover Letter/Letter of Application

    Employee Status

    : Regular/Benefits

    Job Posting

    : May 12, 2023, 3:47:02 AM

    Job details


    User Services Spec 3


    University of Houston College of Pharmacy


    United States


    May 26, 2023

    Application deadline

    June 11, 2023

    Job type



    Computer Science,Engineering