University of Houston College of Pharmacy

Telecommunications Manager

United States

Closing soon

Job Description - Telecommunications Manager (STA012311)

Job Description

Telecommunications Manager - (STA012311) Mgr, Telecommunications


: H0201 Technology Services & Support


Manages operations of telecommunications services. Maintains contacts with vendors of telecommunications equipment and services.

  • Manages personnel in Telecommunications and Customer Service Operations to include work assignments, training, performance appraisals, and hiring and promotion recommendations.
  • Manages department budget and oversees annual budget preparation.
  • Develops reports and long-range planning for group.
  • Ensures telecommunications service to campus including, but not limited to, campus wide cabling, installation and repair services, telecommunications transmissions systems, equipment procurement and inventory, and development of telecommunication standards.
  • Provides design and support services, along with consultation to departments making changes to their voice, data and video systems configuration and operations.
  • Works with departments in defining guidelines for the development of the technical infrastructure for telecommunications services, and recommends equipment compatibility and network connection policies.
  • Evaluates and oversees equipment purchase procedures, serving as a contact with telecommunications vendors; makes equipment purchase decisions.
  • Oversees maintenance of telecommunications website.
  • Performs other job-related duties as assigned.
  • EEO/AA


    Bachelors and 5 years experience

    Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of five (5) years of directly job-related experience.

    Additional Job Posting Information

    Preferred Qualifications:

  • 2+ years of Experience with Skype for Business (SFB) telephony
  • Experience with MS Teams telephony. UH is in the process of retiring SFB and migrating to MS Teams telephony.
  • Experience with Call Center applications. Our current call center is Anywhere365 compatible with SFB. The telecom manager will be responsible for evaluating and recommending.
  • Salary: 5,792.00 - 7,675.00

    Required Attachments by Candidate: Resume, Cover Letter/Letter of Application

    Employee Status

    : Regular/Benefits

    Job Posting

    : Apr 27, 2023, 11:57:36 PM

    Job details


    Telecommunications Manager


    University of Houston College of Pharmacy


    United States


    May 26, 2023

    Application deadline

    June 11, 2023

    Job type



    Computer Science