Rockwell Automation

Rockwell Automation

Technical Specialist, Endpoint - Plex

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility – our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Rockwell Automation is doing things never before possible. We connect the imaginations of people with the potential of technology to make the world more intelligent, more connected, and more productive. We help the world work better and people work smarter, and we are looking for bright minds to make that happen. The makers, the forward thinkers, the problem solvers.

Are you interested in shaping a highly effective agile organization? Are you excited about the opportunity to influence and lead other skilled technical contributors? Are you passionate about fostering vital connections and developing a team who will help to make our company, partners and customers more productive and profitable? If your answer is yes to any of these questions, this is your opportunity to join an innovative and dynamic team. As a member of the Rockwell Automation IT organization, you will join our transformation journey as we seek to improve and push boundaries.

Essential Functions:

  • Support patch management of operating systems and 3rd party applications on endpoints and servers
  • Support BeyondTrust Privileged Management Environment
  • Package software to deploy to endpoints in SCCM / Intune
  • Support various security platforms to ensure security policy compliance
  • Investigate/monitor/resolve security events on endpoint devices
  • Perform various security scans/assessments to ensure security compliance
  • Support PKI infrastructure
  • Provide after-hours support and assistance as necessary
  • Display a professional attitude and strong work ethic, take full ownership of and accountability for assigned tasks
  • Basic Qualifications:

  • Bachelor's Degree or equivalent years of relevant work experience
  • Legal authorization to work in the US is required -we will not sponsor individuals for employment visas, now or in the future, for this job opening
  • Preferred Qualifications:

  • Typically requires 2+ years' experience deploying software/patching endpoint devices using SCCM and/or Intune (Endpoint Manager)
  • Experience with security tools such as BeyondTrust Endpoint Privileged Management, CASB, Office 365 Cloud App Security, Defender for Endpoint, Conditional Access / Zero Trust
  • Experience deploying security policy via Group Policy, SCCM / Intune (Endpoint Manager)
  • Further experience supporting the following endpoint technologies: Office 365 (MS Teams, OneDrive, Defender, Outlook, etc.); MS Windows/Mac clients in an enterprise setting; Mobile phones (iOS/Android); Wireless networks and networking (TCP/IP)
  • Experience with enterprise security scanning tools and troubleshooting of failed software patches and upgrades, multi-factor authentication, identifying and removing malware, etc.
  • ITIL framework. Experience with Linux
  • Great customer service skills, with the ability to relate to non-technical people and working as part of a team
  • Strong troubleshooting and documentation skills
  • #LI-MG4

    #LI-Remote

    We are an Equal Opportunity Employer including disability and veterans.

    If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

    Job details

    Title

    Technical Specialist, Endpoint - Plex

    Employer

    Rockwell Automation

    Location

    United States

    Published

    June 11, 2024

    Application deadline

    September 11, 2023

    Job type

    Junior

    Field

    Engineering

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