Fisker

Fisker

Technical Information Publisher

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit www. FiskerInc.com – and enjoy exclusive content across Fisker's social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.

Role Overview

As a function of Technical Service, the Technical Information Publisher is responsible for providing safe & accurate guidance for customers to operate and for service teams to repair our electric vehicles. This position requires an experienced professional with a solid background in automotive vehicle repairs, including ADAS, Body, Chassis, Electrics/Electronics, High Voltage, Infotainment, OTA Telematics, and Powertrain systems.

The successful candidate will work collaboratively with key stakeholders to write, edit, and publish technical information such as Technical Training Materials, Service Bulletins, Repair & Owner's Manuals, Towing Instructions, Troubleshooting Guides, Wiring Diagrams and other service-related materials that support Fixed Right the First-Time service strategy. You must exhibit a can-do attitude to ensure deliverables are within specified budget and timeline.

Responsibilities

  • Work with internal teams to obtain an in-depth understanding of our vehicles and the documentation requirements.

  • Ensure publications provided to the global markets, service teams and customers are technically accurate, easy to understand, and meeting regulatory compliance.

  • Review, edit and revise technical information prior to each publication for consistency, compliance, and comprehension.

  • Publish high-quality documentations that meet applicable standards and are appropriate for its intended audience.

  • Ensure consistent technical terminologies are used throughout the publication.

  • Develop effective Technical Training Materials with inputs from Aftersales, Service and Development Teams

  • Develop tutorials, online help and developer guides to help end-users use a variety of applications.

  • Analyze existing and potential contents, focusing on reuse and single- sourcing opportunities.

  • Basic Qualifications / Knowledge / Experience

  • Bachelor's degree.

  • 5-7 years of technical writing, editing and publishing experience.

  • Superb proficiency in the use of Microsoft Office applications

  • Strong planning, organizational, and analytical skills

  • Excellent written and verbal communication skills

  • Ability to deliver high quality documentation, paying attention to detail.

  • Quickly grasp complex technical concepts and make them easily understandable in text and pictures.

  • Additional Requirements

  • Strong interpersonal and communication skills to establish effective working relationships.

  • Independent self-starter with a sense of urgency

  • Effective in handling multiple priorities, organizing workload, and meeting deadlines.

  • Punctual and reliable

  • Good work ethic and team player

  • Eager to learn new technologies.

  • Fluent spoken and written English

  • Must be willing to work overtime and on weekends where needed to meet deadlines and company goals.

  • Preferred Skills / Experience / Competences

  • Drive for Results: Drive for high performance, takes responsibility and works towards planning targets, overcoming obstacles, setbacks, and uncertainty.

  • Business Acumen: Contribute to the company strategy and align the strategic priorities of own area with the direction and strategic priorities of the broader organization.

  • Customer Centricity: Anticipates evolving customer needs and how to address them, doing the right thing in the right way.

  • Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.

  • Analytical Thinking: Gather relevant information, identify key issues, compare data from different sources; draw appropriate conclusions to arrive at appropriate solutions.

  • Teamwork & Collaboration: Facilitates Collaboration, actively engaging and to make joint decision and share best practices.

  • Displays Global Perspective: Conveys an understanding of the organization's global market position, opportunities, capabilities, and competitive threats and takes cultural issues and geographic differences into account when making plans and decisions.

  • Additional Requirements (if any):

  • Must be willing to travel both domestically as well as internationally, as required.
  • Salary Range for Job Posting: $85,000.00 to $103,350.00 per year.

    Additional compensation: Salary is one part of total compensation which includes bonuses, equity awards as applicable, and benefits. An employee is eligible to participate in Fisker's equity program, subject to the rules governing such programs.

    Benefits: Fisker provides comprehensive medical, prescription, dental, vision, and disability insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Fisker covers most of the premiums for employees.

    The salary offered may vary depending on multiple individualized factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations. Fisker reasonably and in good faith expects to pay for the position within the salary range listed, taking into account the wide variety of factors listed above.

    Fisker Inc. is an Equal Opportunity Employer; employment at Fisker Inc. is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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    Job details

    Title

    Technical Information Publisher

    Employer

    Fisker

    Location

    United States

    Published

    June 11, 2024

    Application deadline

    April 07, 2024

    Job type

    Expert

    Field

    HR

    About the employer

    Fisker Inc. is an American automotive company founded by Henrik Fisker and his wife Geeta Gupta-Fisker. Launched in 2016 and based in Southern California, Fisker Inc. is the successor to Fisker Automotive, which produced the Fisker Karma. Fisker Inc. is developing the Fisker Ocean, an electric sport utility vehicle (SUV) with an estimated range of 300–350 miles (480–560 km), with production expected to begin in late 2022. Until 2021, Fisker was working on the development of solid-state battery technologies that could enable as much as 500 mi (800 km) of range with a 1 minute charge.

     

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