Swinburne University of Technology

Swinburne University of Technology

Team Leader, Learning and Success (HASS)



  • Prime opportunity to support students through implementation of retention and success programs
  • Permanent Full-Time position in a central Hawthorn location
  • HEW 8 salary with staff benefits including discount study fees and hybrid work options
  • About the Role In this role, you will report to the Manager Student Success and play a crucial part in enhancing student retention and success through innovative programs and initiatives. Collaborating with the Schools of Engineering; Health Sciences; and Science, Computing, and Engineering Technologies (STEM), you will work closely with students, educators, and professional staff to identify and overcome barriers to student success.

    As the Team Leader, you will co-design intervention strategies and implement initiatives to boost student learning outcomes. You will lead a team of Learning and Academic Skills (LAS) Advisors and Student Success Advisors (SSA), integrating peer support into the student journey. LAS Advisors provide individual consultations, workshops, and resources to enhance students' academic skills, while SSAs coach students to improve their study performance, identify and achieve educational goals, and acquire new strategies and attitudes that ensure academic success.

    Your responsibilities will include planning, implementing, and improving retention and success activities, such as group programs and individual consultations. You will also expand support services by collaborating with third-party providers and developing specialised programs for students with unique needs. Additionally, you will provide guidance to educators and staff on creating inclusive learning environments and designing assessment tasks.

    Join us in making a difference in student success and shaping the future of education! Apply now to be a part of our dynamic team.

    About You To be suitable for this role you will need to have experience in the below key accountabilities:

  • Extensive experience in the leadership and management of a specialist team with accountability to deliver high quality programs.
  • Substantial experience of developing and facilitating student learning in tertiary education.
  • Demonstrated ability to implement high quality student engagement programs in a variety of learning modes which respond to a range of culturally, linguistically and socially diverse student and client needs.
  • Demonstrated ability to foster and promote an inclusive, collaborative and safe working environment, and effectively handle conflict.
  • Demonstrated experience in the development and implementation of strategic initiatives and organisational change with high level analytical and problem-solving skills
  • Qualifications

  • Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience; or extensive experience and management expertise; or an equivalent combination of relevant experience and/or education/training.
  • Experience implementing student engagement programs in tertiary education
  • Education/Teaching qualification desirable.
  • About Swinburne University of Technology Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

    • Every Swinburne learner gets a work experience • Every Swinburne graduate gets a job • Every Swinburne partner gets a tech solution • Swinburne is the prototype of global best practice

    The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

    To Apply Please submit your CV and cover letter addressing the selection criteria highlighting your suitability for this position.

    To review the Position Description and to apply, please scroll down to the bottom of the page.

    If you are viewing this advert from an external site, please click ‘apply' and you will be redirected to Swinburne's Jobs website to access the Position Description at the bottom of the page.

    For more information about the role, please reach out to Eve [email protected]

    Please Note: Appointment to this position is subject to passing a Working with Children Check.

    If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on [email protected].

    Applications Close: Sunday 26th May 2024, 11pm

    Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

    Equity and Diversity Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives. For further information on all our initiatives visit our Equity & Diversity website.

    We welcome and encourage applicants from diverse backgrounds to apply.

    We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact [email protected]

    Aboriginal and Torres Strait Islander Applicants We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

    For any support please contact [email protected] or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan

    Victoria's Commitment to Action: Improving international student employment outcomes As a signatory to Victoria's Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

    We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant #LI-SW

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    Job details


    Team Leader, Learning and Success (HASS)


    Swinburne University of Technology




    May 09, 2024

    Application deadline

    May 26, 2024

    Job type



    Education,Engineering,Social Science

    About the employer

    Swinburne University of Technology (often simply called Swinburne) is a public research university based in Melbourne, Australia. It was founded in 1908 as the Eastern Suburbs Technical College by George Swinburne in order to serve those without access to further education in Melbourne's eastern suburbs. Its main campus is located in Hawthorn, a suburb of Melbourne which is located 7.5 km from the Melbourne central business district.

    In addition to its main Hawthorn campus, Swinburne has campuses in the Melbourne metropolitan area at Wantirna and Croydon as well as campuses in Sarawak, Malaysia and Sydney.

    In the 2022 QS World University Rankings, Swinburne placed 19th in Australia and moved up 50 places to 321st globally. In the 2020 Student Experience Survey, Swinburne was ranked equal 1st place in Victoria for the ’entire education experience’ for undergraduate students, with an overall satisfaction rate of 80 per cent.

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