University of Queensland

University of Queensland

Supervisor, Student and Academic Administration



  • School of Architecture, Design and Planning - Faculty of EAIT

  • Supervising a team and responsible for administrative processing

  • Full-time (100%), Fixed term for up to 12 months

  • Visa sponsorship not available for this position

  • Advertisement closes on Sunday 7 April 2024 – job reference R-36867

  • Based at St Lucia Campus

  • About UQ

    As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

  • 17% superannuation contributions

  • 17.5% annual leave loading

  • Access to flexible working arrangements including flexible start/finish times, purchased leave, and a condensed fortnight

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

  • On campus childcare options

  • Cheap parking (from just $5.75 a day)

  • Salary packaging options

  • About This Opportunity

    The primary purpose of the Supervisor, Student and Academic Administration is responsible for the efficient management of the School's academic and student administration team and processes to enhance the School's ability to meet its key objectives in the areas of teaching and learning.

    Key responsibilities will include:

    Supervision and Training

  • Manage the Student and Academic Administration team within the School, including performance and workload management and staff training.
  • Student and Academic Administration

  • Coordinate the implementation of University and Faculty directives and procedures relating to academic and student administration.

  • Manage day-to-day processes, ensuring that all academic and student administrative tasks are completed in an accurate and timely fashion.

  • Manage and oversee the School's administrative processes for Academic Misconduct.

  • Provide advice and assistance to academic staff in the interpretation of University policies and procedures relating to teaching and learning matters.

  • Assist with planning and implementing the School's course offerings.

  • Contribute to the review (including accreditation) of programs and courses including undertaking research, collating relevant information and preparing statistical and other trend data reports.

  • Manage processes for, and contribute to, updating of School program and course information in relevant University databases and corporate publications, including the School website, ensuring a high level of accuracy.

  • Manage the School's teaching timetables in consultation with academic staff and liaise with administration staff regarding the preparation of the School's timetable.

  • General Administration

  • Act as secretary to School's Teaching and Learning Committee and other staff meetings, including preparation of agendas and minutes, draft reports and submissions and take other action as required on behalf of the Director.

  • Compile and contribute to the development of the School's academic program submissions liaising with the Faculty's Academic Administration Manager and Academic Administration Officers as appropriate prior to consideration/approval by Faculty and University committees.

  • Manage and oversee the administration of the allocation, hiring and payment of casual academic staff.

  • Contribute to the development and review of School policies and procedures relating to coursework program and student administration and manage dissemination and implementation.

  • Maintain and manage information systems to record academic decisions and processes that relate to coursework students and programs.

  • Coordinate the preparation of reports on a wide range of student information and statistics, benchmarking studies and quality indicators. This includes retrieving and collating data from corporate systems and other internal and external information sources, analysing and interpreting data and presenting information in appropriate formats.

  • Participate in relevant Faculty and University forums on student and academic program administration. Disseminate information to academic and administrative staff members as appropriate.

  • Contribute to and maintain the School's business process calendar and operational plan.

  • Undertake other duties consistent with the above as may be required from time to time.

  • Finance

  • Assist the School Manager with administration of the Teaching and Learning budget.
  • This is a full-time (100%), fixed-term position for up to 12 months.

    At HEW level 7, the full-time equivalent base salary will be in the range $96,649.64 - $105,244.58, plus a generous super allowance of up to 17%. The total FTE package will be up to $113,080.08 - $123,136.15 annually. As this role is covered by an Enterprise Agreement, you will also receive regular remuneration increases – at least once a year.

    About You


  • Completion of an undergraduate degree, with at least four years subsequent relevant experience, or an equivalent combination of relevant experience and/or education/training.

  • Relevant administrative experience in a tertiary education institution or other educational services provider, including a minimum of two years at an intermediate level successfully managing staff to achieve effective outcomes.

  • Detailed knowledge of the University's policies and procedures in relation to student and academic administration; or demonstrated capacity to rapidly acquire this knowledge.

  • Excellent interpersonal skills (including written and verbal communication), with experience in liaising with internal and external stakeholders, including the ability to provide advice and negotiate to achieve desired outcomes.

  • Demonstrated ability to train and provide team leadership to a small group of staff.

  • High level analytical and problem-solving skills, including the ability to perform statistical analyses, explain data trends and develop innovative solutions to problems; and a proven ability to interpret, develop and implement policy relating to student and/or academic administration.

  • Demonstrated ability to work both independently and as part of a team, managing workloads and multiple projects in an environment characterised by tight and competing deadlines.

  • Ability to use sound judgement and initiative in non-routine situations and adaptable to change.

  • High level of computer skills, in particular the Microsoft suite of products (Word, Excel, Access, PowerPoint and Outlook) and other specialist software applications and databases (e.g. Business Objects, SI-net) or the ability to rapidly gain such knowledge.

  • Desirable

  • Experience in using the University's information systems and reporting tools or demonstrated capacity to rapidly acquire this knowledge.
  • In addition, the following mandatory requirements apply:

  • Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

  • Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

  • Questions?

    For more information about this opportunity, please contact Ms Katie Gollschewski. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

    Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section

  • Resume

  • Other Information

    At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to [email protected].

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

    Applications close on Sunday 7 April 2024 at 11.00pm AEST (Job Reference Number - R-36867).

    Job details


    Supervisor, Student and Academic Administration


    University of Queensland




    March 25, 2024

    Application deadline

    April 07, 2024

    Job type



    Architecture and Design,Business and Economics,Education

    About the employer

    The University of Queensland (UQ) is one of Australia’s leading research and teaching institutions. UQ strive for excellence through the creation, preservation, transfer and application of knowledge. For more than a century, this university has educated and worked with outstanding people to deliver knowledge leadership for a better world.

    Since it was founded in Brisbane in 1909, UQ has provided exceptional study experiences, research excellence and collaborative partnerships, coupled with an unforgettable lifestyle and stunning climate, to deliver knowledge leadership for a better world. With 3 campuses and more than 40 teaching and research sites, UQ is the perfect place to teach, research and study. Take advantage of the extensive UQ features including the largest research library in Queensland, hundreds of quality study spaces, several museums, a theatre, 11 college residences, and magnificent sporting facilities, such as swimming pools, tennis, basketball and volleyball courts, sports fields, Olympic-standard running tracks, and gymnasiums.

    Our high-quality range of around 390 undergraduate and postgraduate programs is one of the most comprehensive in Australia, providing students with the latest and most advanced disciplinary knowledge and industry placements informed by UQ’s world-leading research. UQ’s 6 faculties, 8 globally recognised research institutes and 100+ research centres attract an interdisciplinary community of more than 2,000 scientists, social scientists and engineers, who continue UQ’s tradition of research leadership.

    As you enjoy Queensland’s stunning campuses and climate, you can also make the most of the University’s proximity to many natural wonders – including beautiful beaches, lush rainforests, outback deserts, the Great Barrier Reef, as well as the largest sand island in the world – and visit stunning tourist attractions within an hour’s drive, such as the Gold and Sunshine Coasts, Byron Bay, Lone Pine Koala Sanctuary, and the world-famous ‘Australia Zoo’. Within Australia, Brisbane is renowned as a friendly and affordable city, with plenty of dining and entertainment attractions, and was ranked by The Economist Intelligence Unit’s 2019 Global Liveability Index as the world’s 18th most liveable city, achieving a perfect score for education and healthcare.

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