University of West London

University of West London

Student Welfare Advisor – Care experienced (CES) and Estranged Students

Student Welfare Advisor – Care experienced (CES) and Estranged Students Student Services

Location: St Mary's Road Salary: £36,570 to £41,953 per annum Release Date: Thursday 28 March 2024 Closing Date: Tuesday 09 April 2024 Interview Date: To be confirmed Reference: SS246

The University of West London (UWL) is ranked the best modern university (non-specialist) in London in the Complete University Guide 2023.

We are the top University in the UK for Student Experience and for Teaching Quality in the Times and Sunday Times Complete University Guide 2024 and University of the Year for Social Inclusion in the Daily Mail University Guide 2024.

The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.

University status awarded in or after 1992

Student Services / Wellbeing Service

Student Services is a large multi-disciplinary team that plays a crucial role in supporting our students. The Wellbeing Service is an umbrella term used to describe our various teams, Counselling, Disability & Mental Health, Faith, Welfare and Student Liaison. We provide a holistic approach to student support to ensure students' individual needs are fully met supporting their academic success, adding to their student experience and educational develop. The Wellbeing team is a busy and in-demand service. We are a tight knit team who help and support each other. We work hard and importantly have fun along the way.

The Role

This is an important role within the Student Services Department to support and contribute to a professional specialist advice and guidance service for students in crisis, distress and who are experiencing welfare issues such as; Care Experienced and Estranged students, Sexual and Domestic assault and homelessness.

The post holder is responsible for leading on students identified as Care Experienced (CES) and/or estranged and working collaboratively with other Advisers, Seniors & Heads within the wider Student Services to support students whose CES or Estranged status is confirmed or to be confirmed. The successful candidate will also work with the Senior Welfare Adviser and Head of Welfare on training, report writing and other events/projects across the academic year related to CES and estranged students. The role requires close working with stakeholders inside and outside the University including; specialist pre-Uni outreach teams, social workers, government agencies, Academics and other professional service teams.

The Person

The University is seeking a self-motivated, proactive, and organised individual to work effectively in the Welfare team as the lead on CES and estranged student support. The successful candidate will deliver an efficient, effective and informed support service to students.

The successful candidate will have specialist training, knowledge or experience in the lead area (CES & Estranged). They will also be competent in safeguarding young people and adults in an educational setting.

They will have excellent interpersonal, communication skills and the ability to remain discreet, calm, diplomatic and professional. You must have proven working knowledge of the needs of individuals from a diverse range of backgrounds. Knowledge of safeguarding and the Equality Act 2010 is essential for this post, as is previous experience of working in an advisory role ideally within an educational setting.

Applicants must have good I.T. skills with proven experience of working with IT systems to record, monitor and report on a wide range of confidential matters together with attention to detail.

This position is not open for current UWL students.

How to Apply

To apply click on ‘Apply Online' and fill out the application form. Further information about the application process can be found here: https: // &pid=0

Please email [email protected] if you need any assistance with the application process.

Interviews are expected to be held in the week commencing 22nd April 2024.

For informal enquiries about the position please contact Dee O'Dell-Athill, Head of Student Welfare, [email protected] .

Additional Information

Read more about working at the University of West London at https: // www.

Our department/school is under-represented in terms of staff from BAME (Black, Asian and minority ethnic) backgrounds, of LGBT+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community, particularly those mentioned above to increase diversity in our workforce.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.

An Enhanced DBS Certificate is required for this post (to be undertaken upon appointment).

We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted and contacted at any time.

The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.

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Further details:
  • Job Description
  • DBS
  • Job details


    Student Welfare Advisor – Care experienced (CES) and Estranged Students


    University of West London


    United Kingdom


    March 29, 2024

    Application deadline

    April 09, 2024

    Job type



    Education,Social Science

    About the employer

    The University of West London (UWL) is the career university in west London which provides excellent transport links, industry-standard facilities, extraordinary industry links and excellent employment openings. UWL consolidates everything London brings to a genuine friendly community environment where everybody is valued, acknowledged and supported to arrive at his/her true potential. A continuous programme of significant investment in facilities has changed the college campus giving great new social and learning spaces furnished with the recent technology. In the most recent year, the university has opened the West London Food Innovation Laboratory and the Westmont Enterprise Hub for enterprising students and entrepreneurs in the nearby places.

    Undergraduate and postgraduate open days:

    The undergraduate and postgraduate open days are an opportunity for the students to discover more about our full-time and part-time courses, college life and how the university can assist them in getting the profession they want. They can speak to students and staff about what studying at the university includes, explore the facilities and find the scope of courses and study options offered.

    The well-being team offers confidential support to all the students who are physically disabled, have mental issues or have a learning disability. The college empowers any student or prospective student with a disability or long-term ailment to contact the administration at the earliest to guarantee suitable help.

    When the students join the university, they get admission to comprehensive careers information, advice and guidance from the careers service, from arranging out a career plan or CV-composing to mock interviews. The employment service encourages an enormous scope of part-time chances to students. The students are consequently enlisted with the service on enrolment to look for paid occupations both on campus and outside, and get twice weekly updates for part-time openings available. Whether on campus or learning remotely, students can get a wide range of support extending through student services, accommodation and immigration advice, health and well-being services, financing, coaching and disability and mental health support.

    The academic workshops, organising peer mentoring and general support are arranged by the student engagement team which help keep students on track. The facilities incorporate a social space in campus grounds, performance space with a seating limit of more than 220, Blast Radio studio for the student radio station, new catering facilities, a library and a mock courtroom.

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