Kingston University

Kingston University

Student Voice & Surveys Manager

United Kingdom

Closing in 14 days

Student Voice & Surveys Manager


Academic Services



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  • Job Description (PDF, 137.55kb)
  • This strategically important role requires working with stakeholders from across the organisation to coordinate and evaluate our student's feedback in support of operational, management or strategic level initiatives.

    Kingston is a university which aims to place students' feedback at the heart of decision making. This role is fundamental in helping the university to achieve that by better understanding how it is measuring outcomes and how it compares to internal and sector benchmarks and thresholds.

    The Person

    You will know and believe that Student Voice is a team sport with stakeholders from across the university. You will therefore be a driving force in building a collaborative ‘student voice alliance' from across all business owners to maximise the value of the feedback we receive.

    You will love working with students and helping to amplify their voices through the various feedback mechanisms. You will be both good at contextualised analysis and communicating/reporting in a succinct and clear way.


    The Planning department supports the university's decision making by providing analysis to address the university's key strategic aims, including the performance of its educational portfolio, its students' voice whilst at university, and the benchmarked institutional performance across a range of internationally recognised measures.

    The Student Voice & Surveys team is part of the Planning department and works closely with Executive Director, Students and Pro Vice-Chancellor for Education and their respective teams to ensure a well-coordinated and holistic student voice mission at Kingston University.

    Further information

    This is a full time, permanent role with a starting salary of £48,251 per annum.

    Interviews are likely to take place on Monday 30 October 2023.

    If you would like to discuss the role, please contact Mr Gerry Greyling, Head of Planning.

    Applications should consist of a CV accompanied by a brief covering letter (maximum 2 pages of A4) addressing the criteria in the Person Specification for the position applied for.

    Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students' identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.

    Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.

    To apply click on ‘Apply Now'. If, for accessibility reasons, you need to apply in an alternative format, please email [email protected] or call the HR Shared Services team on 020 8417 3118.

    Job details


    Student Voice & Surveys Manager


    Kingston University


    United Kingdom


    September 16, 2023

    Application deadline

    October 12, 2023

    Job type



    Business and Economics,Education

    About the employer

    Founded in 1899, Kingston University London began its operations with courses specialising in chemistry, electric wiring, building construction, nursing, dressmaking and clay modelling. In 1926, it was recognised as a technical college by the Board of Education. In 1992, the university was renamed as Kingston University from Kingston Polytechnic.
    The institution has campuses in and around Kingston, United Kingdom. It also has a campus in Friars Avenue, London, and another campus at Crammer Terrace, London. Its Penrhyn Road campus, Kingston Hill campus, Kingston School of Art at Knight's Park and Roehampton Vale campus are linked together by the University's free inter-site bus service.

    Every campus is easy to reach as there are two mainline train stations, a network of bus routes, and major motorways. Also, both Gatwick and Heathrow international airports are easily reachable from the campus by both road and public transport. Within the university, there are four faculties that are Kingston School of Art, Faculty of Business and Social Sciences, Faculty of Health, Social Care and Education and Faculty of Science, Engineering and Computing. Each faculty in the university offers undergraduate and postgraduate courses in specific streams.

    Moreover, all these faculties undertake research in related areas of study. As per the December 2018 report published on the university's official website, it had 16,499 students out of which 3,158 were non-UK students. Each faculty has world class facilities. The Kingdom School of Art comprises world-class facilities, such as 3D materials workshop, digital media workshop, hackSpace, moving image workshop, photography workshop and printmaking studios. The Faculty of Science, Engineering and Computing maintains various facilities, such as Scene of the Crime House, Learjet Lab and Centre for Augmented and Virtual Reality environments.

    The university has a list of notable alumni. In the field of entertainment and film, the alumni of the university include actor Ben Barnes, American model, actress and journalist Angie Bowie, actress Jessie Cave, Hong Kong actor Sam Chan. In the field of arts, the alumni include artist and illustrator Eileen Aldridge, Turner Prize nominee artist Fiona Banner, photographer Richard Bryant, product designer James Irvine, product designer Jasper Morrison, and sculptor David Nash. In the field of fashion, the alumni of the university include Harper's Bazaar editor in chief and journalist Glenda Bailey, and fashion designer Felipe Oliveira Baptista. In the field of architecture, there are David Chipperfield and Alexander Yusuf.

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