Swinburne University of Technology

Swinburne University of Technology

Student Success Advisor



  • Student Advisor role within Swinburne University
  • Full time, fixed-term position (until Dec 2024) at our Hawthorn campus
  • HEW Level 7 Salary + 17% superannuation and benefits
  • About the Role The Student Engagement team at Swinburne University of Technology are looking for a Student Success Advisor to join their team!

    As the Student Success Advisor, you will be responsible for assisting students in adapting to and succeeding in tertiary study. Working as part of a wider team, you will have the opportunity to coach, advise and monitor students to help them complete their course and pathways through to further education or employment. You will be involved in the planning, delivery and evaluation of activities designed to improve student engagement, enhance academic attainment and reduce student attrition, including self-access resources, facilitated group activities, and one-on-one student consultations.

    The position will maintain a collaborative working relationship with staff in allocated University's Schools and liaise with other Swinburne service areas (e.g. Learning and Academic Skills and AccessAbility) to deliver tailored advice, discipline-specific workshops, and effective cross-service student referrals.

    About You To be suitable for this role you will need to have experience in the below key accountabilities:

  • Experience in the development, implementation and delivery of high-quality student engagement programs with demonstrated outcomes.
  • Experience in advising and coaching students to achieve educational goals and success.
  • Excellent interpersonal skills with the ability to communicate with people at all levels with compassion and respect.
  • Demonstrated ability to foster and promote an inclusive, healthy and safe learning environment and provide support and advice to a diverse range of students.
  • Qualifications

  • Completion of a degree qualification with at least four years subsequent experience; or extensive experience and management expertise in tertiary education; or an equivalent combination of relevant experience and/or education/training.
  • Education or other relevant qualification (e.g. Community Services or Careers) is preferred.
  • About Swinburne University of Technology Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

  • Every Swinburne learner gets a work experience
  • Every Swinburne graduate gets a job
  • Every Swinburne partner gets a tech solution
  • Swinburne is the prototype of global best practice
  • The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

    To Apply Please submit your CV and cover letter addressing your suitability for this position.

    To review the Position Description and to apply, please scroll down to the bottom of the page.

    If you are viewing this advert from an external site, please click ‘apply' and you will be redirected to Swinburne's Jobs website to access the Position Description at the bottom of the page.

    Please Note: Appointment to this position is subject to passing a Working with Children Check.

    If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on [email protected].

    Applications Close: Sunday, 19 May 2024 at 11:00pm.

    Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

    Equity and Diversity Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives. For further information on all our initiatives visit our Equity & Diversity website.

    We welcome and encourage applicants from diverse backgrounds to apply.

    We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact [email protected]

    Aboriginal and Torres Strait Islander Applicants We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

    For any support please contact [email protected] or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan

    Victoria's Commitment to Action: Improving international student employment outcomes As a signatory to Victoria's Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

    We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

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    Job details


    Student Success Advisor


    Swinburne University of Technology




    May 03, 2024

    Application deadline

    May 19, 2024

    Job type



    Education,Social Science

    About the employer

    Swinburne University of Technology (often simply called Swinburne) is a public research university based in Melbourne, Australia. It was founded in 1908 as the Eastern Suburbs Technical College by George Swinburne in order to serve those without access to further education in Melbourne's eastern suburbs. Its main campus is located in Hawthorn, a suburb of Melbourne which is located 7.5 km from the Melbourne central business district.

    In addition to its main Hawthorn campus, Swinburne has campuses in the Melbourne metropolitan area at Wantirna and Croydon as well as campuses in Sarawak, Malaysia and Sydney.

    In the 2022 QS World University Rankings, Swinburne placed 19th in Australia and moved up 50 places to 321st globally. In the 2020 Student Experience Survey, Swinburne was ranked equal 1st place in Victoria for the ’entire education experience’ for undergraduate students, with an overall satisfaction rate of 80 per cent.

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