University of Oxford

University of Oxford

Student Records Officer

Student Records Officer

Student Registry, Examination Schools, High Street, Oxford

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.


The Degree Conferrals Office is a small team which organises degree ceremonies and matriculation, produces degree certificates, transcripts, Diploma Supplements and degree confirmation letters, along with providing a recently launched edocuments service. Further, the team verifies degrees for third parties such as employers and other HEIs.

The Student Records Officer will play a key role within the Degree Conferrals Office, under the supervision of the Degree Conferrals Manager and the Deputy Degree Conferrals Manager, focusing on the edocuments service, printing of documents and verifications.

What We Offer

As an employer, we genuinely care about our employees' wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme

• 38 days annual leave

• A comprehensive range of childcare services

• Family leave schemes

• Cycle loan scheme

• Discounted bus travel and Season Ticket travel loans

• Membership to a variety of social and sports clubs

This role also offers the opportunity for hybrid working.

About the Role

The Student Records Officer is involved in:

- Completing the daily tasks required to provide the edocuments service such as; checking requests for documents to see if they have been issued and pushing data if they have not, offering guidance for display issues e.g different browser, clear cache, refresh etc, checking payments on the online store, customer service support.

- If required, printing degree certificates, transcripts, Diploma Supplements and degree confirmation letters.

- Verifications of degrees for third parties such as employers and other HEIs, via the verifications inbox.

- Maintaining the student records system (SITS) related to Degree Conferrals

- Assisting Degree Conferrals Officers with ceremony tasks during peak periods, which may include weekend working (with appropriate remuneration).

About You

We are looking for:

- Excellent communication skills, both verbal and written, including experience of delivering professional customer service (by phone, email or in person) whilst under pressure.

- Experienced and confident in the use of computerised student record systems with an awareness of the issues relating to the provision of student data.

- Strong organisation skills with the ability to work within tight deadlines and under pressure in peak periods

- A high level of attention to detail.

Application Process

You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application.

The closing date for applications is 12noon on 20 May 2024.

Interviews will take place during week commencing 3 June 2024 and will be held in person.

Contact Person : Max Evans Vacancy ID : 172600 Contact Phone : Closing Date & Time : 20-May-2024 12:00 Pay Scale : STANDARD GRADE 4 Contact Email : [email protected] Salary (£) : 25138 - 28759

Job details


Student Records Officer


University of Oxford


United Kingdom


May 01, 2024

Application deadline

May 20, 2024

Job type



Social Science

About the employer

The University of Oxford is the oldest university in the English-speaking world, and is actually so ancient that its founding date is unknown – though it is thought that teaching took place there as early as the 11th century. It’s located in and around the medieval city center of Oxford, dubbed “the dreaming city of spires” by the 19th century poet Matthew Arnold, and comprises 44 colleges and halls as well as the largest library system in the UK. 

There are 22,000 students at Oxford in total, around half of whom are undergraduates, while 40 per cent are international students. A quarter of the city of Oxford’s residents are students, giving the city the youngest population in the UK. 

The University of Oxford does not have a main campus, its buildings and facilities instead being scattered around the medieval city center. Its colleges each have a distinctive character and traditions often dating back centuries. Colleges are self-governing institutions to which students usually apply directly. There are four academic divisions within Oxford University: Humanities, Mathematical, Physical and Life Sciences; Medical Sciences; and Social Sciences. The university’s particular strength is the sciences, and it is ranked number one in the world for medicine.

Oxford is a youthful and cosmopolitan city with plenty to see and do. There are dozens of historic and iconic buildings, including the Bodleian Libraries, Ashmolean Museum, Sheldonian Theatre, the cathedral, and the colleges themselves.  Students can choose to spend their time studying or avail themselves of the many extracurricular activities available. There’s a strong musical life at Oxford, with clubs and societies spanning all genres, from jazz, through to classical and folk. Oxford is also ranked highly for sport, with its top rowers taking part every year in the world-famous boat race with the University of Cambridge on the River Thames. Drama lovers are also well catered for, with one of the largest and most vibrant university drama scenes in the country.

Oxford has an alumni network of over 250,000 individuals, including more than 120 Olympic medalists, 26 Nobel Prize winners, seven poets laureate, and over 30 modern world leaders (including Bill Clinton, Aung San Suu Kyi, Indira Ghandi and 26 UK Prime Ministers). 

It has a friendly rivalry with Cambridge for the title of best university in the UK and is regularly ranked as being one of the top three universities in the world. Notable Oxford thinkers and scientists include Tim Berners-Lee, Stephen Hawking and Richard Dawkins.

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