University of Southampton

University of Southampton

Student Hub Supervisor

United Kingdom

Closing in 4 days

Student Hub Supervisor Student Hubs

Location: Highfield Campus Salary: £29,605 to £33,966 per annum Full Time Permanent Closing Date: Wednesday 05 June 2024 Interview Date: To be confirmed Reference: 2713424BT

The Student Hub are seeking a passionate and motivated team supervisor who will work to support the 24/7 service offering. You will be part of a team of staff who support our students across a 24/7 timeframe with a shift pattern on a 4 days on, 4 days off rota, working a 12 hour shift from 08.00 – 20.00. This post is offered on a full-time, permanent basis. There is also a further 10% shift enhancement in addition to this. You will be responsible for the provision of advice, information and guidance to University of Southampton students and customers on a wide array of subjects including student fees and funding, accommodation, graduation, careers events and ID cards. This is a fantastic opportunity for a dedicated individual who is interested in enhancing service delivery and line management skills. The successful candidate must be available to work across a variety of Southampton based Student Hub locations.

About you :

The successful candidate will bring a knowledge of higher education, student support and issues effecting students from a wide range of backgrounds is desirable. We are looking for an individual with exceptional organisational skills, with an eye for detail, able to prioritise well and manage often multiple tasks and deadlines. A successful Student Hub Supervisor will possess excellent customer service and time management skills, as well as a competency in Microsoft Office and an aptitude for learning service specific software and internal systems. The successful candidate will need to have excellent written and verbal communication skills, and be confident working alongside a variety of colleagues and building relationships. The role involves interaction with our students and the successful candidates must be a good communicator, both written and verbal and confident working alongside a variety of colleagues and building relationships.

About Us:

The Student Hub is the first stop for any support our students may need in relation to their studies. Their questions matter and the Student Hub are here to provide advice, support, and guidance throughout their journey with us. We are available 24/7 to answer their questions and concerns about university life. No issue is too big, and no question is too small. We're dedicated to providing our students with the access to the guidance they need to make the most out of their time at the University of Southampton. The team can support our students with anything from accommodation to wellbeing and everything in between. Thank you for your interest in joining the Student Hub Team. To learn more about working in the Student Hub, visit our webpages.

If you'd like to have an informal chat about this role or ask any questions, please contact Lilian Ward – [email protected]

Working at the University of Southampton:

Check out the staff benefits and why you should join us at The University of Southampton!

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Further details:
  • Job Description and Person Specification
  • As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

    Apply by 11.59pm GMT on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or [email protected] quoting the job number.

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    Job details

    Title

    Student Hub Supervisor

    Employer

    University of Southampton

    Location

    United Kingdom

    Published

    May 09, 2024

    Application deadline

    June 05, 2024

    Job type

    Administration/Managerment

    Field

    Business and Economics,Education

    About the employer

    One of the top research universities in the U.K., the University of Southampton is best-known for its innovative learning system. The university is a founding member of the Russell Group of research-intensive universities. Originating from Hartley Institution in 1862, Southampton got the university status in 1952.
    The University of Southampton offers undergraduate, postgraduate and foundation year courses in various disciplines. The different departments of the university include the Faculty of Arts and Humanities, Faculty of Engineering and Physical Sciences, Faculty of Environmental and Life Sciences, Faculty of Medicine and the Faculty of Social Sciences. Apart from the core subjects, Southampton also offers some exclusive areas of study including audiology, acoustical engineering, archaeology, criminology, optoelectronics, and gerontology.

    The university has seven campuses; amongst them, five are in Southampton itself and the other two are in Winchester and Malaysia, respectively. Highfields is the main campus of the University of Southampton. Notably, Southampton is a vibrant city with enormous opportunities. All the seven campuses of the University of Southampton boast of world-class infrastructure. The campuses maintain the most optimized environs for advanced learning. There are hi-tech laboratories, art studios, and libraries on the campuses. The university comprises highly-experienced faculty members who are from the academia as well as respective industries. Further, Southampton maintains collaborations with the leading universities and institutions across the world for student exchange and study-abroad programs.

    The University of Southampton is dedicated to research-oriented education. It has partnered with other universities, government bodies and industries to conduct integrated research and innovation programs. The university is also funded by businesses for commercial research and development. Southampton conducts skill development programs for students catering to the demands of industries. The adaptability and aptitude for evolving technologies are cultivated amongst the students to help them grow as future leaders. Further, the university has a placement cell and maintains tie-ups with industries for the placements of students.

    The University of Southampton features holistic environments for the overall development of the students. Apart from best-in-class academic modules, the university offers ample opportunities to maintain physical fitness and mental well-being. There are sports courts, swimming pools, gymnasiums and cafeterias on the campuses. Further, regular fitness classes, sports meets, cross-disciplinary activities, competitions, cultural events, and fests are organized at the university. The University of Southampton also engages in various social and environmental awareness campaigns. Moreover, students get the opportunity to participate in community development initiatives. The university has the mission to build a better world with innovative minds.

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