University of Southampton

University of Southampton

Student Experience Administrative and Support Roles

Student Experience Administrative and Support Roles Student Experience & Engagement

Location: Highfield Campus Salary: £25,742 to £28,759 per annum Full Time Permanent Closing Date: Sunday 18 February 2024 Interview Date: See advert Reference: 2229223AJ-3R

The Student Experience Directorate (SED) within the University of Southampton is recruiting! Click here to find out more.

We are looking for motivated individuals to work in a variety of our operational, administrative and support roles that directly contribute to our students having the best possible experience whilst studying and living at the University of Southampton. The types of roles available are varied and support the student lifecycle; from first contact with the University to career opportunities post-qualification, whilst looking after the wellbeing of our students during their time here.

With a student body of over 24,000 students, a huge number of organisational staff are required to guide students though their academic journey. Our roles require strong customer service skills, as you may, for example, be the first point of contact for students who need information or support; or carrying out an administrative role which collaborates with other professional services or academic colleagues to ensure the smooth running of programmes and courses.

We are seeking enthusiastic, proactive individuals, who are brilliant team players, with excellent communication and IT skills. You don't need to have worked at a University before, or even attended University yourself; so long as you bring the right attitude and passion to work, we look forward to hearing from you!

Working at the University of Southampton gives you access to a wide range of benefits in addition to our competitive rates of pay. Our core benefits include pension scheme membership; a generous annual leave allowance with additional University closure days and public holidays, and excellent family leave arrangements (including maternity, paternity, adoption and parental leave).

The Student Experience Directorate provides support to our students 24/7, 365 days a year, across a diverse range of roles, shift patterns, and locations. The University offers both permanent and fixed term contracts.

For more information on the Student Experience Directorate, the types of roles we offer, benefits, and tips for applying please visit our Student Experience website: Click here Please see below for some example job descriptions for the types of roles available.

If you would like an informal chat about the types of support roles that are available in the Student Experience Team, please contact [email protected].

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

Shortlisted candidates will receive a short form to complete asking for further information on role and working pattern preferences. In-person assessment days for successfully shortlisted candidates will be held week commencing 26th February.

The salary range indicates the incremental progression in the role. The starting salary for a full-time post will be £25,742 and will increment annually.

If a sufficient number of applications are received this vacancy may close earlier than the date specified at the top of this advert. Therefore, if interested in applying for this vacancy we recommend you submit your completed application form as soon as possible.

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Further details:
  • Job Description and Person Specification
  • Job Description and Person Specification
  • Job Description and Person Specification
  • Job Description and Person Specification
  • Job Description and Person Specification
  • Job Description and Person Specification
  • Apply by midnight on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or [email protected] quoting the job number.


    Job details


    Student Experience Administrative and Support Roles


    University of Southampton


    United Kingdom


    February 13, 2024

    Application deadline

    February 18, 2024

    Job type



    Business and Economics,Education,Social Science

    About the employer

    One of the top research universities in the U.K., the University of Southampton is best-known for its innovative learning system. The university is a founding member of the Russell Group of research-intensive universities. Originating from Hartley Institution in 1862, Southampton got the university status in 1952.
    The University of Southampton offers undergraduate, postgraduate and foundation year courses in various disciplines. The different departments of the university include the Faculty of Arts and Humanities, Faculty of Engineering and Physical Sciences, Faculty of Environmental and Life Sciences, Faculty of Medicine and the Faculty of Social Sciences. Apart from the core subjects, Southampton also offers some exclusive areas of study including audiology, acoustical engineering, archaeology, criminology, optoelectronics, and gerontology.

    The university has seven campuses; amongst them, five are in Southampton itself and the other two are in Winchester and Malaysia, respectively. Highfields is the main campus of the University of Southampton. Notably, Southampton is a vibrant city with enormous opportunities. All the seven campuses of the University of Southampton boast of world-class infrastructure. The campuses maintain the most optimized environs for advanced learning. There are hi-tech laboratories, art studios, and libraries on the campuses. The university comprises highly-experienced faculty members who are from the academia as well as respective industries. Further, Southampton maintains collaborations with the leading universities and institutions across the world for student exchange and study-abroad programs.

    The University of Southampton is dedicated to research-oriented education. It has partnered with other universities, government bodies and industries to conduct integrated research and innovation programs. The university is also funded by businesses for commercial research and development. Southampton conducts skill development programs for students catering to the demands of industries. The adaptability and aptitude for evolving technologies are cultivated amongst the students to help them grow as future leaders. Further, the university has a placement cell and maintains tie-ups with industries for the placements of students.

    The University of Southampton features holistic environments for the overall development of the students. Apart from best-in-class academic modules, the university offers ample opportunities to maintain physical fitness and mental well-being. There are sports courts, swimming pools, gymnasiums and cafeterias on the campuses. Further, regular fitness classes, sports meets, cross-disciplinary activities, competitions, cultural events, and fests are organized at the university. The University of Southampton also engages in various social and environmental awareness campaigns. Moreover, students get the opportunity to participate in community development initiatives. The university has the mission to build a better world with innovative minds.

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