Macquarie University

Macquarie University

Student Engagement Coordinator


Closing in 3 days


•Salary: From $93,017 - $102,676 (HEW 6) p.a, plus 17% employer's superannuation and annual leave loading •Appointment type: Full-time (35 hours per week), continuing appointment •Location: Macquarie University Wallumattagal Campus (North Ryde)


Macquarie University College is seeking to appoint an experienced and energetic Student Engagement Coordinator.

Reporting to the Student Services Team Leader and collaborating with a range of College and University stakeholders, the Engagement Coordinator will plan, develop and coordinate, and deliver an integrated student engagement program for domestic and international students at the College.

You will deliver a range of highly engaging social, cultural and belonging activities and events to support students through their journey from onboarding to graduation and successful transition into their degree. With the support of volunteers, you will deliver and oversee student engagement activities, communications and events across the student lifecycle. You will also use your networking skills to build and maintain relationships across the University.

About You

Drawing on your experience gained in a similar role, ideally within the Higher Education sector, you will work with broad direction from your supervisor, show initiative and anticipate requirements, ensuring deadlines and objectives are met. With a high level of energy, you will have outstanding communication skills and a keen attention to detail. You will have excellent organisational and time management skills and be experienced in event coordination, delivery of social programs and activities. You will have demonstrated experiences of working proactively in a team within a flexible and fast-paced environment. If you have experience with and are confident engaging with student issues, particularly with the needs of younger students and international students, this is a role you will thrive in.


  • Coordinate the planning and implementation of an integrated student engagement program to maximize the student experience and sense of belonging through impactful social and transition activities.

  • Coordinate and deliver student events such as orientation, graduation, certificate ceremonies, student recruitment events, Open Day, etc with student volunteers and other staff.

  • Develop detailed plans for student engagement, drive progress on deliverables, and manage any changes in scope, timeframes and stakeholder management.

  • Build effective and collegial relationships and liaise with the central student support and service delivery areas of the University.

  • Proactively work with central University areas to identify opportunities for College students to develop their skills and experience.

  • Develop and maintain relevant sections of the College website, liaising closely with Group Marketing, and the Global and Domestic Student Recruitment team.

  • Coordinate the local student communications strategy in partnership with Group Marketing.

  • Develop and maintain knowledge of the University's brand identity and guidelines to ensure compliance.

  • Maintain accurate records of events and manage a small budget.

  • Comply with relevant EEO and WHS regulations.

  • Perform any other duties as required and appropriate for this classification.

  • About Us

    Macquarie University College is wholly owned and operated by the University and provides students with an alternative pathway to a range of Macquarie University's undergraduate and postgraduate degrees by using our accelerated learning model.

    The College offers Diploma of Arts Media and Communications, Diploma of Business, Diploma of Business Analytics, Diploma of Commerce, Diploma of Engineering, Diploma of Game Design and Development, Diploma of Information Technology, Diploma of Marketing & Media, Diploma of Software Engineering, a range of Undergraduate Certificates, Standard Foundation and Intensive Program and launching a suite of Masters Qualifying Programs in 2024. We also deliver a suite of ELICOS (English language) programs, and non-award language programs and services including study tours, teacher training, IELTS and PTE Academic test centres.

    To Apply

    To be considered for this position, please apply online by submitting your CV and a separate (2-page maximum) cover letter that demonstrates how you meet the following selection criteria:

  • A relevant degree or relevant experience.

  • Knowledge of students and the tertiary education environment.

  • Demonstrated experience in project management with an understanding of the project lifecycle and development of project plans, objectives and documentation.

  • Demonstrated skills and experience in planning, developing and coordinating an integrated student engagement program of events for international and domestic students.

  • Demonstrated skills and experience in planning, organising and delivering multiple student events (orientation, graduations, student recruitment, engagement events).

  • Demonstrated skills and experience in coordinating and implementing a student communications strategy, using social media and programs to send out bulk communications across the student lifecycle.

  • Demonstrated skills and experience with student management systems; event management, CRM and communication systems (e.g., Event apps, Cvent, Marketo, Survey Monkey, Citrix, Moodle, RTO manager, Microsoft Office suite).

  • Demonstrated skills and experience in coordinating and managing staff and volunteers.

  • Specific Enquiries: Pamela Humphreys, Director, Macquarie University College, [email protected]

    General Enquiries: Samantha Poulos, HR Officer, [email protected]

    Applications Close : Thursday, 28th September 2023, 11:55pm AEST

    If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

    Applications Close:

    28/09/2023 11:59 PM

    Diversity and Inclusion

    Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.

    We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.

    Flexible Work

    At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.

    Job details


    Student Engagement Coordinator


    Macquarie University




    September 15, 2023

    Application deadline

    September 28, 2023

    Job type



    Architecture and Design,Business and Economics,Education

    About the employer

    Established in 1964, Macquarie University is a public university located in the suburbs of Macquarie Park in Sydney, Australia. The establishment of the university marked a bold step towards transforming the otherwise traditional education system that was prevalent in Australia. The institution offers several facilities and services to students and is ranked among the leading universities globally.
    The university has a total student enrolment of 40,209 students of which 27,795 students belong to full-time programs and 12,414 belong to part-time programs. The university saw a total of 8,641 international admissions and 31,568 domestic student enrollments for the last academic year (2019-20).

    A vibrant hub for students, researchers, and teachers, all work towards pursuing a common goal of a brighter future. Macquarie University has been ranked among the top 1% of universities in the world by QS World University Rankings, 2020. Considered one of the top universities in Australia, the university has been on the ninth position for Australia for employability (QS Graduate Employability Rankings, 2020), producing graduates that are among the most sought after professionals in the world.

    Spanning across 126 acres of land, the university provides an extensive range of courses for students to choose from. The Faculty of Business, The Faculty of Education, The Faculty of Engineering, The Faculty of Law, The Faculty of Science, The Faculty of Medicine and Health, The Faculty of Arts and Social Sciences, The Faculty of Information Technologies, The Faculty of Languages and Linguistics, The Faculty of Media, Communications and Performing Arts, The Faculty of Psychology and Cognitive Science and The Faculty of Security, Intelligence and Criminology offer various courses and research degrees for both undergraduate as well as graduate studies.

    The university has several accommodation options for its students to choose from. Students can select their hall of residence according to their preferences and would not face any inconvenience during their stay in the city. Amenities at Macquarie University campus include a Bookshop, Counselling Services, Cafes, Medical Clinic, Pharmacy, and a Private Hospital along with other facilities. The university is situated at a prime location and has the availability of most resources, students would require around its premises.

    The University also offers excellent sports facilities to students which are considered to be one of the greatest in the country. The Sports and Aquatic Centre located at the university has swimming pools, health clubs, basketball and squash courts, and even a martial arts area for students to indulge in.

    To promote global higher education, Macquarie University awards scholarships to the tune of $6 million. Scholarships are awarded on the basis of academic merit, diversity, leadership capabilities, financial hardship, and/or key achievements such as sports and voluntary experience. The university has one of the most substantial scholarship programs in Australia, providing several opportunities each year to international students to undertake studies at the university.

    Ranked among the safest cities in the world, Sydney is an ideal study destination for students from all across the world. The university takes the safety of its students very seriously and has security personnel posted within the campus walls.

    Some of the notable alumni of Macquarie University are Chris Lilley - Australian comedian, Rob Oakeshott - Member of the Australian House of Representatives, Tania Mihailuk - Member of the New South Wales Legislative Assembly, Adam Hills - Australian comedian, Murray Cook - Australian musician, Greg Page - Australian singer, Lauren Jackson - Australian basketball player and Anthony Field - Australian musician among many others.

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