University of Queensland

University of Queensland

Student Engagement and Experience Officer



  • Student Affairs Division

  • This is a full-time continuing position with salary in the range $77,396.47- $86,029.78, plus a generous super allowance of up to 17%.

  • Bring your content creation experience and excellent time management skills to work on varied and interesting projects, collaborating with teams across the University.

  • Join us to contribute to a vibrant student community by fostering a sense of belonging, employability, and overall enjoyment through engaging communication and administrative support.

  • Based at our St Lucia campus

  • About This Opportunity

    The Student Experience & Engagement Officer oversees student engagement, marketing, and communication strategies to align with Student Affairs priorities and target audience needs.

    Key responsibilities will include:

  • Execute digital and print marketing strategies, ensuring content aligns with branding guidelines and established frameworks.

  • Contribute to the creation, execution, and tracking of marketing campaigns, while providing regular updates and reports. Additionally, undertake analytics reporting on campaign performance.

  • Develop and distribute content across various channels including websites, social media, and newsletters. Also, manage social media channels, create content, and oversee community management.

  • Maintain relationships with client stakeholders across departments, assist with web-based updates, and provide support to enhance the customer journey.

  • About You


  • Hold a relevant degree or equivalent experience; flexible to undertake manual tasks and work outdoors across campuses.

  • Demonstrate strong communication skills to engage with various stakeholders and willingness to support team members.

  • Possess strong written skills for media production and marketing campaigns, with an understanding of website management and ability to generate newsworthy content.

  • Exhibit strong organizational skills to meet deadlines and prioritize tasks, along with proficiency in Microsoft and Adobe suites, website management systems, and rapid adaptation to specialist programs.

  • Desirable

  • Knowledge of Indesign or graphic design experience.
  • You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including, criminal history and education checks.

    About UQ

    As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.

  • Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.

  • On campus childcare options, Cheap parking (from just $5.75 a day), Salary packaging options.

  • Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section.

  • Resume

  • For more information about this opportunity, please contact Kate at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

    Applications close 19 May 2024 at 11.00pm AEST (Job Reference Number - R-38411). Please note that interviews have been tentatively scheduled for 27 May 2024.

    At UQ, our strength lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion , fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out [email protected] for accessibility support or adjustments.

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

    Job details


    Student Engagement and Experience Officer


    University of Queensland




    May 10, 2024

    Application deadline

    May 19, 2024

    Job type



    Architecture and Design,Computer Science,Business and Economics,Education

    About the employer

    The University of Queensland (UQ) is one of Australia’s leading research and teaching institutions. UQ strive for excellence through the creation, preservation, transfer and application of knowledge. For more than a century, this university has educated and worked with outstanding people to deliver knowledge leadership for a better world.

    Since it was founded in Brisbane in 1909, UQ has provided exceptional study experiences, research excellence and collaborative partnerships, coupled with an unforgettable lifestyle and stunning climate, to deliver knowledge leadership for a better world. With 3 campuses and more than 40 teaching and research sites, UQ is the perfect place to teach, research and study. Take advantage of the extensive UQ features including the largest research library in Queensland, hundreds of quality study spaces, several museums, a theatre, 11 college residences, and magnificent sporting facilities, such as swimming pools, tennis, basketball and volleyball courts, sports fields, Olympic-standard running tracks, and gymnasiums.

    Our high-quality range of around 390 undergraduate and postgraduate programs is one of the most comprehensive in Australia, providing students with the latest and most advanced disciplinary knowledge and industry placements informed by UQ’s world-leading research. UQ’s 6 faculties, 8 globally recognised research institutes and 100+ research centres attract an interdisciplinary community of more than 2,000 scientists, social scientists and engineers, who continue UQ’s tradition of research leadership.

    As you enjoy Queensland’s stunning campuses and climate, you can also make the most of the University’s proximity to many natural wonders – including beautiful beaches, lush rainforests, outback deserts, the Great Barrier Reef, as well as the largest sand island in the world – and visit stunning tourist attractions within an hour’s drive, such as the Gold and Sunshine Coasts, Byron Bay, Lone Pine Koala Sanctuary, and the world-famous ‘Australia Zoo’. Within Australia, Brisbane is renowned as a friendly and affordable city, with plenty of dining and entertainment attractions, and was ranked by The Economist Intelligence Unit’s 2019 Global Liveability Index as the world’s 18th most liveable city, achieving a perfect score for education and healthcare.

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