University of Queensland

University of Queensland

Student Coordination Officer - RRM Course Support



  • Rural Clinical School

  • Broaden your career within one of QLD's largest employers

  • Be part of an organisation with a meaningful purpose and impact

  • Strong commitment and action toward a diverse and inclusive workforce

  • Based at Toowoomba

  • About UQ

    As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

  • 17% superannuation contributions

  • 17.5% annual leave loading

  • Access to flexible working arrangements including flexible start/finish times, purchased leave,

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

  • Salary packaging options

  • About This Opportunity

    An opportunity exists for a Student Coordination Officer to contribute to positive learning experiences for medical students undertaking clinical training in rural and remote placements through the delivery of student and academic administrative support services for the Mayne Academy of Rural and Remote Medicine. Under the general direction and guidance of the Team Leader, this position provides administrative support to the Academic team including updating resources on Blackboard, editing and formatting documents and liaising with Student and Academic Administration teams to provide advice on assessment and resolving routine and non-routine concerns.

    This position is located at UQ Rural Clinical School Toowoomba Regional Clinical Unit and reports to the Team Leader.

    Key responsibilities will include:

    Providing high-level customer service and support to the RRM Course Coordinator and clinical educators under the general direction of the Team Leader on matters relating to the teaching program and assessment including:

  • Provide high level support for various learning experiences, clinical placements, and assessments, ensuring they are appropriately scheduled and coordinated.

  • Provide effective and efficient administration to support clinical placements, student field trips and workshops.

  • Prepare and manage correspondence and enquiries, by referring for action or advice and seek timely follow-up and resolution of issues as required.

  • Provide administrative support to the academic team, including providing secretariat support to meetings as well as updating and distributing teaching materials and information.

  • This is a full-time (100%), fixed-term position through to 15th January 2025.

    At HEW level 5, the full-time equivalent base salary will be in the range $75,878.89 - $84,342.92, plus a generous super allowance of up to 17%. The total FTE package will be up to $88,778.30 - $98,681.22 annually. As this role is covered by an Enterprise Agreement, you will also receive regular remuneration increases – at least once a year.

    About You

    We are seeking a motivated, organised, and reliable Student Coordinator Officer to support the effective and efficient operation of the Rural and Remote Medicine Team.

    Applicants should possess a bachelor's degree with relevant work experience or an equivalent combination of relevant experience and/or education/training. Additionally, you will demonstrate:

  • Demonstrated commitment to and enthusiasm for the provision of excellent client service.

  • Proven ability to interpret and apply a range of rules, policies and procedures.

  • Demonstrated high-level written and verbal communication skills.

  • High-level computer skills with experience in Microsoft Excel, SharePoint and web-based educational platforms.

  • Demonstrated ability to work well both independently and in a team to prioritise workloads and meet deadlines.

  • Excellent problem-solving skills and an ability to demonstrate initiative and good judgement.

  • Desirable experience in and a commitment to living and working in rural and/or regional Australia.

  • Relevant experience in student and/or academic administration in a higher education institution or similar environment will be highly regarded.

  • Travel and out of hours work: Attendance at programs and/or functions outside normal business hours may be required and will be remunerated in accordance with standard University policy.

  • This position may require some travel; the individual must be willing to undertake air or road travel as needed particularly between the Rural Clinical School sites and any of the University's domestic campuses or locations.

  • In addition, the following mandatory requirements apply:

  • Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

  • Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

  • Questions?

    For more information about this opportunity, please contact Bridget Lowe, Team Leader RRM via [email protected].

    For application queries or a full job description, please contact [email protected] stating the job reference number (below) in the subject line.

    Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Comprehensive cover letter addressing the ‘About You' section

  • Resume

  • Other Information

    At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to [email protected]

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

    Applications close 21st February at 11.00pm AEST (Job Reference Number - R-33853). Please note that interviews have been tentatively scheduled for 28th February.

    Job details


    Student Coordination Officer - RRM Course Support


    University of Queensland




    February 08, 2024

    Application deadline

    February 21, 2024

    Job type



    Education,Medicine,Social Science

    About the employer

    The University of Queensland (UQ) is one of Australia’s leading research and teaching institutions. UQ strive for excellence through the creation, preservation, transfer and application of knowledge. For more than a century, this university has educated and worked with outstanding people to deliver knowledge leadership for a better world.

    Since it was founded in Brisbane in 1909, UQ has provided exceptional study experiences, research excellence and collaborative partnerships, coupled with an unforgettable lifestyle and stunning climate, to deliver knowledge leadership for a better world. With 3 campuses and more than 40 teaching and research sites, UQ is the perfect place to teach, research and study. Take advantage of the extensive UQ features including the largest research library in Queensland, hundreds of quality study spaces, several museums, a theatre, 11 college residences, and magnificent sporting facilities, such as swimming pools, tennis, basketball and volleyball courts, sports fields, Olympic-standard running tracks, and gymnasiums.

    Our high-quality range of around 390 undergraduate and postgraduate programs is one of the most comprehensive in Australia, providing students with the latest and most advanced disciplinary knowledge and industry placements informed by UQ’s world-leading research. UQ’s 6 faculties, 8 globally recognised research institutes and 100+ research centres attract an interdisciplinary community of more than 2,000 scientists, social scientists and engineers, who continue UQ’s tradition of research leadership.

    As you enjoy Queensland’s stunning campuses and climate, you can also make the most of the University’s proximity to many natural wonders – including beautiful beaches, lush rainforests, outback deserts, the Great Barrier Reef, as well as the largest sand island in the world – and visit stunning tourist attractions within an hour’s drive, such as the Gold and Sunshine Coasts, Byron Bay, Lone Pine Koala Sanctuary, and the world-famous ‘Australia Zoo’. Within Australia, Brisbane is renowned as a friendly and affordable city, with plenty of dining and entertainment attractions, and was ranked by The Economist Intelligence Unit’s 2019 Global Liveability Index as the world’s 18th most liveable city, achieving a perfect score for education and healthcare.

    Similar jobs

    Recent blogs