Student and Academic Support Administrator
Cranfield Campus, Cranfield, Bedfordshire
Hours of work
37 hours per week, normally worked Monday to Friday. Flexible working will be considered.
Fixed term contract
Fixed Term Period
Full time starting salary is normally in the range of £23,314 to £25,776 per annum, with potential progression up to £29,370 per annum
About the Role
You will be responsible for the delivery of allocated academic administration and student support relating to taught and/or research students and for ensuring high levels of customer support and student satisfaction. You will provide support to the SAS Manager and SAS Leads in the delivery and organisation of courses and their course elements.
You will play an important role in providing guidance to staff and students relating to the courses and programmes within the School, provide support for key University events in the student academic cycle and also those relating to student and course related events. The role will also include preparing and sending key communications to students, including virtual learning environments, lecture handouts and other course materials.
In return, the successful applicant will have exciting opportunities for career development. The applicant can look forward to joining a supportive team and environment.
You will be IT literate, with experience of using Microsoft Word, Excel and Outlook. You will be adaptable and able to work on your own initiative, with excellent interpersonal skills and a strong work ethic. You will be well- organised, customer-focused and have excellent communication skills, attention to detail and the ability to work well under pressure.
As a specialist postgraduate university, Cranfield's world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here.
Cranfield School of Management (SOM) has long been recognised as one of the most established and most prestigious business schools in the UK, with over 40 years' experience of educating business leaders. SOM is a Financial Times' top 40 school and is triple accredited by EQUIS, AMBA and AACSB. We are known for our excellence in leadership development, its deep-rooted relationships with organisations of all kinds, and its focus on transforming learning and research into improved management practice. We are uniquely placed to connect technology and leadership. Our contribution to global innovation is world- leading, changing the way society thinks, works and learns.
Our Values and Commitments
Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here.
We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families. Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here.
Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners.
How to apply
For an informal discussion about this opportunity, please contact Callum Collins, Student and Academic Support Manager (E): [email protected]
Apply online now. Please do not hesitate to contact us for further details on E: [email protected]. Please quote reference number 4674.
Closing date for receipt of applications: 3rd December 2023
Student and Academic Support Administrator
November 17, 2023
December 03, 2023
Business and Economics,Education
About the employer
Established in 1946 as the College of Aeronautics, Cranfield University saw a lot of development in the 1950s and 1960s in aircraft design and research. This gave rise to diversification into manufacturing and management. It finally changed its name to Cranfield University in 1993. In the following years, the university gained a lot of appreciation, and recently, Defence Academy, UK came into partnership with the university.
The academic schools under the university are Cranfield Defence and Security, School of Aerospace, Transport Systems, Manufacturing, School of Water, Energy, and Environment, and School of Management. Cranfield University has two campuses, one in Cranfield and the other in Shrivenham. Both of them are set in the English countryside, close to several places of interest. The campus promotes students to bond and helps each other out. It offers ample opportunities for sports, social activities, or recreation. The accommodations range from single student apartment blocks to family homes. The Shrivenham campus is a secure military site and has a variety of modern facilities for the students, staff as well as their families. Cranfield is filled with places to shop, eat, and drink. It is about 50 miles from London, while Shrivenham is 80 miles away from the capital city.
The university welcomes students from all over the world. As of 2020, the university had 54% of students from the UK and 16% from other EU countries. About 30% of the students were from other parts of the world. It also has one of the best teacher-to-student ratios in the UK, with one academic staff member for five students. Cranfield University is responsible for the education of more than half of the UK's aerospace engineering master's students. It provides placements in HSBC, Ernst & Young, KPMG, Deloitte, and other big companies.
Cranfield University boasts of its 60,000+ alumni base, and some of the notable personalities include Former Group Chief Executive at Barclays Antony Jenkins, Executive Director of Oxfam International Winnie Byanyima, CEO of Aston Martin Andy Palmer and CEO of Rolls-Royce Holdings Warren East. Some of the other notable alumni are former Prime Minister of Jordan Nader Al-Dahabi, Former CEO of Royal Jordanian airlines Samer Majali, James Vowles who is the Chief Strategist of Mercedes Formula 1 team and Crispin Blunt, Member of Parliament for Reigate.
Cranfield University, also known as the UK Specialist Postgraduate University, has established its foundation in not only teaching excellent programmes but also as an impeccable research centre. Additionally, the university has been honoured with the Queen's Anniversary Prize six times. As an interesting fact, 96% of Cranfield graduates are either employed or pursuing their further studies.
The university has successfully partnered with or established close links with more than 130 universities within and outside America - other countries being Asia, Oceania, Europe, Middle East, and Africa. Cranfield has also collaborated with Singapore University of Social Sciences (SUSS) on its Bachelor of Engineering in Aerospace Systems programme.
What many students do not know about Cranfield is that the university has connections with some of the Indian universities as well. There are four such institutions are Defence Institute of Advanced Technology in Pune, Indian Institute of Technology of Kharagpur, Manipal University in Karnataka, and Tamil Nadu Agricultural University, Coimbatore.