Job Description

We may be the most important Internet company you've never heard of. Join our team for your chance to work in the digital marketing space and solve meaningful problems on a massive scale—and have fun doing it. We are looking to expand our Data Center team in Virginia. This person will be the point of contact for all new builds, expansions, planning and day to day operations.

Responsibilities

Candidate will be responsible for running the day-to-day operations of the data center. Will assist team members with new builds in remote sites. Work with different departments within the company to deploy new environments. This person will be onsite in the data center, will be responsible for receiving new equipment, planning rack layouts and infrastructure cabling. Maintaining a clean and organized data center is a must.

Minimum Qualifications

8 Years data center experience

Knowledge of Dell PowerEdge Servers

Knowledge of Dell iDRAC

Knowledge of data center power types and standards

Ability to lift 50 pounds.

Preferred Qualifications

Linux OS experience

Dell Openmanage Enterprise experience

Dell Openmange

Daily Job Duties:

Hardware installation & decommission of enterprise servers and cabling infrastructure.

Troubleshooting and repair of data center hardware and networking infrastructure.

Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment.

Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.

Monitoring of DC environments using monitoring tools

Monitoring and respond in a ticketing environment that is used and monitored by multiple internal owners and teams.

Documentation of activities and create/modify SOPs.

Decommission life cycle of data center hardware.

Inventory process, order replacement parts and return failed parts as required.

Structured cabling, labelling, and troubleshooting of fiber/copper/telecom cables.

System power supplies and cabling installation, troubleshooting and repair.

Be able to execute small projects on your own and work with your manager in planning and executing larger local projects.

Responsibilities:

Show professionalism on your daily data center routine activities.

Receive/ship data center equipment as needed.

Install, Remove, Troubleshoot hardware in data centers racks without disturbing other hardware and critical infrastructure on site.

Maintain asset inventory and update internal applications as needed.

Be accessible via cell phone and willing to work onsite as needed.

Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.

Act within Service Level Agreements (SLA) on the tickets assigned to you in your space.

Requirements:

Knowledge of server/storage/network hardware.

Excellent time management skills.

Detail-oriented with excellent organizational skills.

Be a good team player.

Strong interest in learning new DC concepts.

Dependable and trustworthy.

Process oriented.

Must be able to lift 75 lbs.

Strong verbal and written communication skills

Required Skills:

8+ years working in an IT environment.

Troubleshooting Experience on servers, networking devices and IT equipment.

Inventory management experience. Ordering, receiving, and shipping server parts.

Ability to prioritize work based on business needs and urgency.

Ability to communicate and write effectively in both verbal and written communication mediums.

Experience taking on-call shifts and ability to respond to critical events as needed.

Experience escalating issues to Sr. onsite staff and management as needed.

Additional Information

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Culture: https: // www. epsilon.com/us/about-us/our-culture-epsilon

DE&I: https: // www. epsilon.com/us/about-us/diversity-equity-inclusion

CSR: https: // www. epsilon.com/us/about-us/corporate-social-responsibility

Life at Epsilon: https: // www. epsilon.com/us/about-us/epic-blog

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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