About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit www. FiskerInc.com – and enjoy exclusive content across Fisker's social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.

Job Location

USA – Phoenix AZ (Hybrid Work – On-Site and Remote)

NOTE: This position may require frequent travel to and from customer and company sites to diagnose and repair vehicles.

Our impressive team at Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passion is in our core and driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles.

If you are looking for an opportunity to be a part of an industry leading service network, having endless cross functional exposure and development in aftersales, then come join the team at Fisker Inc.!

Few in the industry can work in a start-up with a Founder, Owner, and Designer. We have Henrik Fisker, an icon in the industry! Our team is the best-of-the-best and OCEAN production has begun with awe-inspiring innovation and design. Fisker Inc. is excited to bring masterful future models to the market in the coming years, and with that we need Technicians who are excited about taking this journey with us.

What We Offer

Non-Flat Rate environment with industry leading compensation packages.

Sign-on, retention and performance-based bonuses and incentives.

Employer-paid medical, dental, vision, short-term disability, long-term disability, AD&D, and life insurance.

Company-provided tooling, curated by Technicians for Technicians. No additional tooling costs ever!

Fisker-owned shops, non-dealer environment, Fisker is direct-to-consumer.

Ownership stake in the company (Restricted Stock Units).

Flexible Paid Time Off.

Accelerated, company-paid technical and brand trainings.

Professional career pathing and internal growth opportunities within Fisker.

Endless cross-functional exposure and collaboration within the organization.

A fun, progressive, and professional corporate environment.

Role Overview

The Service Technician is an integral part of the team responsible for providing first-class service and diagnostics for our electric vehicles. This position requires an experienced service professional with a solid background and firsthand experience in electric vehicle maintenance, diagnostics, and repair.

Our ideal candidate has a passion for and deep understanding of the latest EV and OTA technologies. You will be able to collaborate with aftersales teams in a dynamic, demanding environment to fix the problem the first time and achieve an elevated level of customer satisfaction. Join us on our exciting journey to launch the Fisker Ocean!

Responsibilities

Performs vehicle diagnostics, "Fix It Right the First Time" repairs, and manual and over-the-air software updates at a Fisker workshop and/or port of entry.

Avoid repeat repairs and repurchase cases by understanding customer complaints and following proper service procedures to ensure high customer satisfaction.

Assist in the preparation and validation of detailed service repair manuals, service bulletins, technical and parts information, customer service and owner communications, etc.

Immediately identify and report complex technical problems encountered in the field.

Assist Mobile Master Technicians in low service capacity situations to ensure optimal customer service and quick repair times.

Assist in root cause analysis, identification of latest trends, troubleshooting and preparation of appropriate reports.

Basic Qualifications / Knowledge / Experience

Completed vocational training as a motor vehicle mechatronics technician or comparable training.

4+ years of professional experience in the above-mentioned area of responsibility.

Experience with battery electric vehicles and good knowledge in handling diagnostic equipment.

Certification for work on high-voltage systems.

Knowledge of ECU troubleshooting; CAN/LIN/i/Body Bus, LVDS, etc.

Strong interpersonal and communication skills to build effective working relationships.

Ability to work independently with a sense of urgency.

Efficient in managing multiple priorities, organizing workload and meeting deadlines.

Punctual and dependable.

Excellent work ethic and willingness to cooperate.

Willingness to learn innovative technologies.

Willingness to travel both domestically and internationally as required.

Willingness to work overtime and weekends as needed to meet deadlines and company objectives.

Proven experience in dealing with customers, experience as an automotive service advisor is an advantage.

Ability to educate other colleagues on technical topics.

Expected Salary Range: $19.59 to $54.56 per hour.

Additional compensation: Salary is one part of total compensation which includes bonuses, equity awards as applicable, and benefits. An employee is eligible to participate in Fisker's equity program, subject to the rules governing such programs.

Benefits: Fisker provides comprehensive medical, prescription, dental, vision, and disability insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Fisker covers most of the premiums for employees.

The salary offered may vary depending on multiple individualized factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations. Fisker reasonably and in good faith expects to pay for the position within the salary range listed, considering the wide variety of factors listed above.

Fisker Inc. is an Equal Opportunity Employer; employment at Fisker Inc. is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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