Service Advisor

Salary

$31,948.80 Annually

Location

Lubbock, TX

Job Type

Full-Time

Job Number

S484-3526

Department

Fleet Services

Division

3526 - Fleet Services

Opening Date

04/29/2023

Closing Date

5/26/2023 5:00 PM Central

Description

Benefits

Summary

Coordinate automotive and equipment repairs between Fleet Services and user departments or outside vendors.

Essential Functions

Perform service advisory duties including: service writing, scheduling vehicles for repair, clerical duties related to service desk and handling customer complaints.

Assign repair work to technicians.

Order and maintain parts for vehicle repair

Notify departments when service is completed.

Create or close work orders.

Monitor, assess, and distribute work loads.

Coordinate parts pick up for technicians. Post repair status changes on vehicles and equipment on the computer.

Operate computer terminals to maintain records.

Perform related duties as required.

Qualifications

Completion of a high school diploma or the equivalent with an additional one to three years of clerical experience with a preferred 3-6 months of automotive experience; or any combination of relevant education and experience which provides the following”

Physical Exam Required

Valid Current Texas Driver's License

Knowledge and Abilities

Knowledge of:

Vehicle and equipment maintenance and shop operations.

Use of business computers and software.

Automotive parts and supplies

Ability to:

Communicate effectively with others.

Operate computers and related software.

Provide effective customer service.

Order and maintain automotive parts

Physical Requirements:

Frequently lift and carry up to 10 pounds, and occasionally lift and carry up to 50 pounds.

Occasionally stand, walk, bend, and kneel during the shift.

Occasionally climb stairs, ladders, and other inclined surfaces.

Occasionally push and pull objects.

Occasionally flex upper trunk forward at the waist and partially flex at the knees.

Occasionally rotate upper turnk to the left or right while sitting or standing.

Frequently place arms above, at, and below shoulder height.

Coordinate eye, hand, and foot movement in order to operate a vehicle.

The City of Lubbock provides a comprehensive, cost effective, health and welfare package. To view the employee benefits click here.

Agency

City of Lubbock

Address

 1314 Avenue K

Lubbock, Texas, 79401

Phone

 806-775-2281

806-775-2303

Website

 https:// www. mylubbock.us