University of Stirling

University of Stirling

Senior Systems & Data Insights Analyst

United Kingdom

Closing in 7 days

Senior Systems & Data Insights Analyst Apply Post Details

Full time. Open ended.

The closing date for applications is midnight on Monday 02 October 2023. Interviews are expected to take place on Monday 09 October 2023.

There is an expectation that work will be undertaken in the UK.

For the purposes of sponsorship, this is a role under SOC code 2135.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

The Post

HR Services, with Human Resources & Organisation Development is responsible for managing a range of HR activity and brings together four teams; Recruitment & Resourcing, Employee Lifecycle, Payroll & Pensions, and HR Systems & Data.

Working as a senior member of the HR Systems & Data Team, this role is key to the development and maintenance of HR systems and processes, and the design and production of quality staff data.

Educated to at least HNC level, ideally in an HR or IT discipline, and with demonstrable relevant experience, you will have an enthusiasm for systems and technology, and be confident in working with various forms of complex data. You will understand how key management information can be vital to effective service delivery and performance, and effectively use your initiative to drive the development of HR systems and technology in order to achieve organisational goals and compliance.

This is an exciting time to join us as we continue our journey to transform the way we deliver HR Services. This role is “hands on”, delivery focussed and offers a great opportunity to shape the way we do things.

Description of Duties
  • Lead the development of the SAP HR system, collaborate with HR colleagues and external software consultants, ensuring business requirements are suitably captured and communicated, and working to find, test and deliver system solutions that best meet the needs of the business
  • Ensure reporting requirements are met for numerous forms of data, preparing reports, designing dashboards and responding to queries.
  • Use creativity and innovation to develop improved, automated forms of data reporting
  • Collaborate with colleagues to continuously improve, develop and capture standard operating procedures which ensures data integrity and governance
  • Play a leading role in HR systems process improvement activity and to manage various projects to support the work of the HR Services team
  • Work with other colleagues across the organisation to engage in continuous improvement projects to ensure continued efficient and effective service delivery
  • Ensure the accuracy and integrity of data held within HR's systems and undertake regular data cleansing exercises
  • Recommendation of system configuration changes that would result in more effective / efficient operations
  • Provision of ‘helpdesk' support to users of HR's various systems responding to e-mail, telephone and face to face enquires
  • Support the Head of HR Systems and Data in identifying functionality or skills gaps with current HR systems and to make appropriate recommendations
  • Design and maintain user guides and training materials to ensure users have quick access to reference materials when using HR's systems
  • Design and delivery of training to users of HR's various systems to ensure users have the necessary skills and understanding to use them effectively
  • Management of security profiles and user permissions across HR's systems, assessing current configurations to ensure users have the appropriate level of access
  • Lead on the preparation, submission and communication of data for statistical returns including HESA, ensuring processes are established to collect and test data
  • Prepare staffing data that supports a number of University wide initiatives, including (but not limited to) Athena Swan and HR Excellence in Research
  • Collaborate with the Head of HR Systems and Data in the development and deployment of new functionality and system provision, taking responsibility for testing and implementing specific new features as directed
  • Support the Head of HR Systems and Data in leading on the use and development of new system functionality, including procurement and implementation activity
  • Essential Criteria
  • Educated to HNC standard or equivalent (preferably in an HR or IT discipline)
  • Experience of utilising a range of IT systems to an advanced level, including knowledge of activities such as system security, data cleansing, system auditing and control procedures
  • Advanced Excel skills
  • Experience of providing end user support and troubleshooting issues to find solutions
  • Experience of designing training materials and delivering end user training
  • A proactive approach to work, with the ability to generate ideas and translate them into practical outcomes/solutions
  • Experience of managing and leading projects
  • Experience of process improvement methodology
  • Experience of preparing and analysing complex MI reports
  • Excellent communication skills
  • Excellent numerate skills
  • A flexible and positive approach
  • Behaviours and Competencies

    The role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.

  • Managing self and personal skills Being aware of your own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.

  • Delivering excellent service Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.

  • Finding solutions Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.

  • Embracing change Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles.

  • Using resources effectively Identifying and making the most productive use of resources including people, time, information, networks and budgets.

  • Engaging with the wider context Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values.

  • Developing self and others Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential.

  • Working together Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.

  • Achieving Results Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.

  • About Us

    HR Services incorporates, all aspects of generalist HR and employee relations support to the organisation, payroll and pensions, and learning and development. The service is responsible for supporting the employment of University staff, providing advice and guidance on matters including staff recruitment, contracts of employment, promotion, appraisals, term and conditions, professional development etc.

    The objectives of the HR Services team are to:

  • Enhance the human resources, organisational capability and performance of the University
  • Provide an efficient, accurate and timely service in all aspects of the employment life cycle
  • Develop a comprehensive, accurate and flexible HR Information system
  • Advise and support staff on employee relations, employment matters, including interpretation and application of University policies and procedures
  • Provide administrative, procedural and policy development, and support and advice to University committees
  • Ensure compliance with legal and policy obligations
  • HR Services is responsible for SAP, the University's HR Information system for managing and processing all staff related information. We also provide a payroll and pension service to the University and administer the University Pensions scheme.

    The University

    The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

    The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

    More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University's sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

    The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

    The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership. www. stir.ac.uk @stiruni

    Job number

    SERV01776

    Contract Type

    Open Ended

    Posting End Date

    02-Oct-2023

    Location:

    Stirling Campus

    Grade

    Grade7 £37,099-£44,263 p.a.

    Faculty/Service

    Human Resources and Organisation Development Post Details

    Full time. Open ended.

    The closing date for applications is midnight on Monday 02 October 2023. Interviews are expected to take place on Monday 09 October 2023.

    There is an expectation that work will be undertaken in the UK.

    For the purposes of sponsorship, this is a role under SOC code 2135.

    The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

    The Post

    HR Services, with Human Resources & Organisation Development is responsible for managing a range of HR activity and brings together four teams; Recruitment & Resourcing, Employee Lifecycle, Payroll & Pensions, and HR Systems & Data.

    Working as a senior member of the HR Systems & Data Team, this role is key to the development and maintenance of HR systems and processes, and the design and production of quality staff data.

    Educated to at least HNC level, ideally in an HR or IT discipline, and with demonstrable relevant experience, you will have an enthusiasm for systems and technology, and be confident in working with various forms of complex data. You will understand how key management information can be vital to effective service delivery and performance, and effectively use your initiative to drive the development of HR systems and technology in order to achieve organisational goals and compliance.

    This is an exciting time to join us as we continue our journey to transform the way we deliver HR Services. This role is “hands on”, delivery focussed and offers a great opportunity to shape the way we do things.

    Description of Duties
  • Lead the development of the SAP HR system, collaborate with HR colleagues and external software consultants, ensuring business requirements are suitably captured and communicated, and working to find, test and deliver system solutions that best meet the needs of the business
  • Ensure reporting requirements are met for numerous forms of data, preparing reports, designing dashboards and responding to queries.
  • Use creativity and innovation to develop improved, automated forms of data reporting
  • Collaborate with colleagues to continuously improve, develop and capture standard operating procedures which ensures data integrity and governance
  • Play a leading role in HR systems process improvement activity and to manage various projects to support the work of the HR Services team
  • Work with other colleagues across the organisation to engage in continuous improvement projects to ensure continued efficient and effective service delivery
  • Ensure the accuracy and integrity of data held within HR's systems and undertake regular data cleansing exercises
  • Recommendation of system configuration changes that would result in more effective / efficient operations
  • Provision of ‘helpdesk' support to users of HR's various systems responding to e-mail, telephone and face to face enquires
  • Support the Head of HR Systems and Data in identifying functionality or skills gaps with current HR systems and to make appropriate recommendations
  • Design and maintain user guides and training materials to ensure users have quick access to reference materials when using HR's systems
  • Design and delivery of training to users of HR's various systems to ensure users have the necessary skills and understanding to use them effectively
  • Management of security profiles and user permissions across HR's systems, assessing current configurations to ensure users have the appropriate level of access
  • Lead on the preparation, submission and communication of data for statistical returns including HESA, ensuring processes are established to collect and test data
  • Prepare staffing data that supports a number of University wide initiatives, including (but not limited to) Athena Swan and HR Excellence in Research
  • Collaborate with the Head of HR Systems and Data in the development and deployment of new functionality and system provision, taking responsibility for testing and implementing specific new features as directed
  • Support the Head of HR Systems and Data in leading on the use and development of new system functionality, including procurement and implementation activity
  • Essential Criteria
  • Educated to HNC standard or equivalent (preferably in an HR or IT discipline)
  • Experience of utilising a range of IT systems to an advanced level, including knowledge of activities such as system security, data cleansing, system auditing and control procedures
  • Advanced Excel skills
  • Experience of providing end user support and troubleshooting issues to find solutions
  • Experience of designing training materials and delivering end user training
  • A proactive approach to work, with the ability to generate ideas and translate them into practical outcomes/solutions
  • Experience of managing and leading projects
  • Experience of process improvement methodology
  • Experience of preparing and analysing complex MI reports
  • Excellent communication skills
  • Excellent numerate skills
  • A flexible and positive approach
  • Behaviours and Competencies

    The role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.

  • Managing self and personal skills Being aware of your own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.

  • Delivering excellent service Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.

  • Finding solutions Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.

  • Embracing change Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles.

  • Using resources effectively Identifying and making the most productive use of resources including people, time, information, networks and budgets.

  • Engaging with the wider context Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values.

  • Developing self and others Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential.

  • Working together Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.

  • Achieving Results Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.

  • About Us

    HR Services incorporates, all aspects of generalist HR and employee relations support to the organisation, payroll and pensions, and learning and development. The service is responsible for supporting the employment of University staff, providing advice and guidance on matters including staff recruitment, contracts of employment, promotion, appraisals, term and conditions, professional development etc.

    The objectives of the HR Services team are to:

  • Enhance the human resources, organisational capability and performance of the University
  • Provide an efficient, accurate and timely service in all aspects of the employment life cycle
  • Develop a comprehensive, accurate and flexible HR Information system
  • Advise and support staff on employee relations, employment matters, including interpretation and application of University policies and procedures
  • Provide administrative, procedural and policy development, and support and advice to University committees
  • Ensure compliance with legal and policy obligations
  • HR Services is responsible for SAP, the University's HR Information system for managing and processing all staff related information. We also provide a payroll and pension service to the University and administer the University Pensions scheme.

    The University

    The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

    The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

    More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University's sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

    The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

    The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership. www. stir.ac.uk @stiruni

    Job details

    Title

    Senior Systems & Data Insights Analyst

    Employer

    University of Stirling

    Location

    United Kingdom

    Published

    September 19, 2023

    Application deadline

    October 02, 2023

    Job type

    Administration/Managerment

    Field

    Computer Science,Business and Economics,Mathematics

    About the employer

    The University of Stirling, established in 1967 through a royal charter, is a reputable public university in Stirling, Scotland. Lord Lionel Robbins, an acclaimed economist, was the university's first chancellor. Students can pursue both bachelor’s and master’s level programmes at the university's five faculties. The programmes cover diverse areas of education like accountancy, biology, business, computer science, creative writing, media, and politics. The university received accreditation from the Association of MBAs (AMBA) and is affiliated to the Association of Commonwealth Universities (ACU). Notably, the university received five stars (the highest rating) in the university rankings given by QS World under five categories, including employability, teaching, inclusiveness, facilities, and internationalization, in 2016. It was also amongst the twenty institutes that were awarded the Queen's Anniversary Prize in 2014. Further, The Which University Student Survey recognised the university for its credible sports programmes in 2018.

    Moreover, the university's campus was recognised as the best in the United Kingdom by the International Student Barometer in 2016. Notably, the campus is constructed on the historic site of Airthrey Estate and features state-of-the-art infrastructure. The institute includes various facilities, such as a cinema hall, theatre, bank, pharmacy, supermarket, and library (featuring over 500,000 volumes and 9,000 journals), for the convenience of students. One can dine at various restaurants, cafeterias, and bars on the campus. In addition, the on-campus accommodation includes 2, 000 rooms and townhouses. The university also maintains a sports hall, swimming pool, courts, tracks, and pitches to facilitate sports like squash, tennis, golf, hockey, football and rugby. Around 20% of the university's total students are from foreign countries and represent over 120 nationalities. It also enables its students to experience global educational practices through its collaboration with more than 70 international universities.

    Overall, the university includes around 14,000 students, which include 10,300 undergraduate and 3,700 postgraduate students. It also employs over 1,500 members of staff. Renowned organisations like FDM Group, Contract Scotland, North Cumbria NHS, and Scottish Water participate in the placement process on the campus. The university has a host of successful alumni to its credit. Some notable names include Craig Benson - a swimmer and an Olympian, Muffy Calder - former Chief Scientific Advisor to the Scottish Government (2012-15), Alison Jane Brittain - the Chief Executive Officer (CEO) at Whitbread, and Neil Brailsford - a Senator of the College of Justice in Scotland.

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