Senior Operations Manager
The Workplace Services Team are seeking a Senior Operations Manager to lead the delivery of customer focussed maintenance and workplace services across the Cavendish Estate.
The Cavendish Estate is the home of the Department of Physics and consists of the new state of the art Ray Dolby Centre which is due to open during 2023, along with 3 other research buildings and the legacy Cavendish II laboratory complex which is due to be vacated. The estate includes a mix of high specification complex physics laboratories, workshops, teaching classes, bookable lecture theatres, seminar and meeting rooms, and support spaces.
This role has a key day to day interface with the Department's Head of Cavendish Estate who provides strategic oversight and interface with the senior research community.
The main duties of the role include:
Lead Customer focussed delivery of FM services
Develop and implement workplace strategies
Act as a the primary interface with Estates Division functions such as Asset Management, Building Surveying, Statutory Compliance, Health & Safety, Programme Delivery and Sustainability
Drive FM performance through SLA's and KPI's
Deliver high standards of statutory compliance and health & safety performance
Providing technical and FM guidance
This role sits within the Estates Operations Team which is part of the wider Estates Division.
You will be able to demonstrate leadership experience in FM and Workplace Services within large and complex research buildings.
In addition you will be able to show a real passion for delivering customer focussed services and understand the importance of the customer journey within a building.
For this role you will need to be an excellent communicator, who has the ability to show strong leadership and work within a team to deliver a high standard of service.
Qualified to Degree Level or Level 7 Business or Management qualification
Recognised health & safety qualification such as IOSH, NEBOSH
Chartered Membership of an appropriate professional body (e.g. RICS, CIBSE, IWFM, IAM, CMI)
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you have any questions about this vacancy or the application process, please email Estates Division on [email protected]
Please quote reference BA36388 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.Further information
Estates Division - FacilitiesSalary
24 April 2023Closing date
29 May 2023
Senior Operations Manager
University of Cambridge
May 25, 2023
May 29, 2023
Business and Economics,Physics,Space Science