University of Oxford

University of Oxford

Senior Functional Analyst

United Kingdom

Closing soon

Senior Functional Analyst

HR, 16/17 St Ebbe's St, Oxford

About Us

Welcome to the University of Oxford, where we are committed to leading the world in research and education for the benefit of society, both in the UK and globally. Our research plays a key role in tackling many global challenges, from reducing carbon emissions to developing vaccines and much more. At the heart of our institution is the Human Resources (HR) Department, a vital component of University of Oxford.

Our HR Systems team, comprising dedicated IT, analytics, and HR professionals, plays a pivotal role in overseeing the University's enterprise-wide HR and payroll information system. With over 200 academic departments, divisions, and central professional services teams, our work impacts every facet of the University's operations. We are also responsible for the development of Health and Safety systems, ensuring the safety and well-being of our entire community.

We have an exciting opportunity to join our HR Systems team as a Senior Functional Analyst, where you will play a key role in supporting a suite of Health and Safety systems.

What We Offer

As an employer, we genuinely care about our employees' wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme for your financial future

• 38 days annual leave (inclusive of public holidays)

• Personal and professional development opportunities

• A comprehensive range of childcare services for working parents

• Generous family leave for pregnancy, adoption, paternity, and shared parental leave

• Cycle loan scheme to encourage sustainable commuting

• Discounted bus travel and Season Ticket travel loans

• Membership to a variety of social and sports clubs

About the Role

As a Senior Functional Analyst at the University of Oxford's HR Systems team, you will play a pivotal role in managing and enhancing our enterprise-wide HR and payroll information

systems. You will work closely with our IT, analytics, and HR professionals, ensuring the seamless operation of our HR and payroll systems and Health and Safety systems. Your

responsibilities will include:

• Collaborating with the Functional Analysis Team Lead to oversee software patching and feature releases, ensuring quality assurance and benefits realization.

• Acting as the Change Coordinator, planning and coordinating activities related to system configuration changes and developments.

• Working with various internal teams and stakeholders to establish business requirements, prioritize system enhancements, and provide subject matter expertise.

• Providing second-line support to resolve technical issues swiftly and efficiently, escalating to software vendors when necessary.

• Collaborating with cross-functional teams to develop and maintain training materials, end-user guidance, and support documentation.

• Contributing to system testing and user acceptance testing efforts, ensuring compliance with changes in legislation, policies, and statutory requirements.

• Collaborating with colleagues to identify, prioritize, and implement system enhancements and ensure effective strategic decision-making.

• Maintaining a responsive, high-quality customer service approach, following data protection principles at all times.

About You

You will have:

• Excellent analysis and problem-solving skills.

• Ability to understand and address HR business, process, and procedural requirements, along with IT-related issues.

• Strong interpersonal and communication skills to convey technical ideas to non-technical stakeholders.

• Familiarity with defining and writing reports, ideally using SQL and PowerBI/SSRS.

• Strong administrative and organizational skills, with the ability to prioritize tasks effectively.

• Team player with an approachable and helpful attitude.

• Discretion in handling confidential information in line with data protection policies.

• Proficiency in Microsoft Office tools, email, and web browsers.

It would be desirable if you have:

• Proficiency in writing Oracle SQL queries.

• Experience working in an IT service-managed environment or foundation ITIL qualification.

• PRINCE2/project qualification or experience working in projects following a recognized methodology.

• Recent experience with Human Resources or Health and Safety business systems.

Application Process

To apply for this position, please submit the following documents as part of your online application:

• Covering letter/supporting statement

• Curriculum vitae (CV)

• Contact details of two referees (only contacted if you are successful)

Contact Person : Ffion Fry Vacancy ID : 171944 Contact Phone : Closing Date & Time : 24-Apr-2024 12:00 Pay Scale : STANDARD GRADE 7 Contact Email : [email protected] Salary (£) : 36024 - 44263

Job details


Senior Functional Analyst


University of Oxford


United Kingdom


April 04, 2024

Application deadline

April 24, 2024

Job type



Computer Science

About the employer

The University of Oxford is the oldest university in the English-speaking world, and is actually so ancient that its founding date is unknown – though it is thought that teaching took place there as early as the 11th century. It’s located in and around the medieval city center of Oxford, dubbed “the dreaming city of spires” by the 19th century poet Matthew Arnold, and comprises 44 colleges and halls as well as the largest library system in the UK. 

There are 22,000 students at Oxford in total, around half of whom are undergraduates, while 40 per cent are international students. A quarter of the city of Oxford’s residents are students, giving the city the youngest population in the UK. 

The University of Oxford does not have a main campus, its buildings and facilities instead being scattered around the medieval city center. Its colleges each have a distinctive character and traditions often dating back centuries. Colleges are self-governing institutions to which students usually apply directly. There are four academic divisions within Oxford University: Humanities, Mathematical, Physical and Life Sciences; Medical Sciences; and Social Sciences. The university’s particular strength is the sciences, and it is ranked number one in the world for medicine.

Oxford is a youthful and cosmopolitan city with plenty to see and do. There are dozens of historic and iconic buildings, including the Bodleian Libraries, Ashmolean Museum, Sheldonian Theatre, the cathedral, and the colleges themselves.  Students can choose to spend their time studying or avail themselves of the many extracurricular activities available. There’s a strong musical life at Oxford, with clubs and societies spanning all genres, from jazz, through to classical and folk. Oxford is also ranked highly for sport, with its top rowers taking part every year in the world-famous boat race with the University of Cambridge on the River Thames. Drama lovers are also well catered for, with one of the largest and most vibrant university drama scenes in the country.

Oxford has an alumni network of over 250,000 individuals, including more than 120 Olympic medalists, 26 Nobel Prize winners, seven poets laureate, and over 30 modern world leaders (including Bill Clinton, Aung San Suu Kyi, Indira Ghandi and 26 UK Prime Ministers). 

It has a friendly rivalry with Cambridge for the title of best university in the UK and is regularly ranked as being one of the top three universities in the world. Notable Oxford thinkers and scientists include Tim Berners-Lee, Stephen Hawking and Richard Dawkins.

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