Aston University

Aston University

Senior Development Services Officer (0035-24)

Senior Development Services Officer Alumni Relations & Development Location: Aston University John Cadbury House

Salary: £29,605 to £34,980 per annum Grade: Grade 07 Contract Type: Permanent

Basis: Full Time Closing Date: 23.59 hours GMT on Tuesday 27 February 2024 Interview Date: Thursday 07 March 2024 Reference: 0035-24 Release Date: Monday 05 February 2024

We are looking for an experienced gift administrator, finance or stewardship professional to join the Alumni Relations & Development (ARD) team in this new Senior Development Services Officer role. We champion the interests and potential of Aston's 120,000+ alumni and lead the university's fundraising as an Exempt Charity. We have recently expanded the Development Services function within ARD to include data quality, analysis and insight, prospect research, gift administration and stewardship processes. These essential areas will support excellent donor experience, ensure we work in the most efficient way and build the pipelines and capacity to meet the ambitious targets in the Aston 2030 strategy.

As our Senior Development Services Officer you will have scope to shape this new role while benefitting from being part of an established, supportive team. You will develop and deliver processes that support effective fundraising and stewardship, with proactive management of all aspects of gift administration. This includes working with the central Finance team, academic and project leads to ensure disbursement, making sure donors are thanked and kept informed of the impact of their support, and delivery of the annual scholarships awards project. As a member of the Development Services function, you will also lead key data projects and hold responsibility for data analysis and insight around team KPI performance.

You will bring expertise gained from relevant experience within fundraising operations, gift or finance administration or similar. We are looking for someone who can collaborate with colleagues across the University to give our generous supporters a great donor experience. You will also have an aptitude for problem-solving, with a curiosity and desire to solve root cause issues.

What we offer

  • Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
  • The role is offered as 'dynamic working', which means working both on campus and from home. Three days minimum are expected on campus per week. Further information on dynamic working can be found here.
  • Excellent training and development opportunities.
  • A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days.
  • Everyday discounts to a number of activities and retailers
  • Great family friendly policies
  • On site gym and pool with discounted staff membership available
  • Further information on our Benefits and Rewards can be found here
  • For an informal discussion of the role, please contact Clare Lillywhite at [email protected]. Interviews will be held on Thursday 7th March.

    Further details: Job Details University Information

    Apply Online

    Anonymous shortlisting will be carried out for this role as part of Aston University's commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate's name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process.

    Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, including race and sexual orientation, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https: //

    We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles.

    If you require the job details document or an application form in an alternative format please contact the recruitment team at [email protected]

    Job details


    Senior Development Services Officer (0035-24)


    Aston University


    United Kingdom


    February 05, 2024

    Application deadline

    February 27, 2024

    Job type



    Computer Science,Business and Economics

    About the employer

    Aston University is a leading public research university in the UK. Established in 1966, The university campus is located on a green 60 acre, self-contained site in the center of Birmingham. Aston University is an internationally acknowledged center for education and research endeavor. The university offers undergraduate, postgraduate, apprenticeship, foundation, and executive programs across disciplines. It also offers arrays of online courses. All the programs offered at the university are designed corresponding to the trends and demands of the industry and business globally.

    The various faculties and schools of the university include Engineering & Applied Science, Aston Graduate School, Languages & Social Sciences, Aston Business School, Life & Health Sciences, and Aston Medical School. The team of faculty of Aston University comprises highly qualified professors as well as experts from respective industries. Modern tools and logical approaches like case studies are adopted in teaching methodologies. Besides theoretical sessions, the university gives emphasis on the practical training of students. Skill development programs are carried out to inculcate dexterity for leading-edge technologies among students.

    Aston University boasts a world-class infrastructure at the campus offering the finest learning experience. There are hi-tech laboratories, libraries, studios, and IT centers, and seminar halls at the campus supporting an environment for advanced knowledge. Aston University is a hub for world-leading research initiatives. To undertake the highest quality of research, the university has established advanced research centers. 78% of the research has been evaluated ‘World-leading’ by Research Excellence Framework (REF) 2014. The university has teamed up with universities and research institutes across the world for knowledge sharing and collaborative research initiatives. Further, the university maintains partnerships with the industry for sponsored research programs.

    Aston is a university of global repute. Students across the world come to study at a prestigious university. The university considers all the aspects of students. It provides counseling, medical, legal (VISA and other), and other services to students. There are indoor and outdoor sports arenas, fitness centers, swimming pools, cafeterias, banks, and other facilities at the campus.

    The university offers modern accommodation facilities to students. There are various student clubs at the university that organizes sports meets, music fests, dance competitions, literary fest, art exhibitions, and other events. All these events comprise cross-disciplinary participation that helps to build team spirits among students. Aston University offers various scholarships and study loans to students so that all can have access to education beyond any financial barrier. Aston University maintains a high record of placements. Students passing from the university are recruited by leading companies with high remuneration packages.

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