Senior Cyber Incident Response Coordinator

United States

Closing in 17 days

Your Role and Responsibilities

  • Act as a delegate to the IBM Cloud CISO by overseeing cyber incidents in collaboration with IBM CSIRT, Legal, and other various security teams within IBM.
  • Provide final approvals for the Root Cause Analysis performed post- incident and ensure preventative actions are in place with the responsible parties.
  • Act as a point of contact regarding security investigations performed by other business units within IBM utilizing the IBM Cloud Platform.
  • Work an on-call rotation to perform various duties relating to cyber incidents during non-standard business hours.
  • Support cyber security compliance efforts across the various Cloud commercial and FedRAMP environments.
  • Investigate and enforce security policy violations and provide guidance as needed.
  • Work closely with the corporate SOC team responsible for first line monitoring and incident response of IBM Cloud assets.
  • Coordinate with the corporate threat hunting team on tactical and strategic threat hunts affecting IBM Cloud.Create and/or maintain processes, procedures, runbooks, and workflows utilized in the various job duties.
  • Contribute to security related projects (gap analysis, rule tuning, vulnerability burndown, etc).
  • Introduction

    As an IBM Cloud Senior Cyber Incident Response Coordinator, you will coordinate with IBM CSIRT, the Security Operations Center (SOC), and other security teams to investigate and recover from cyber related threats / incidents. You will oversee the Root Cause Analysis process and ensure preventative actions are in place with the responsible parties. You will enforce security policies / service frameworks and be the 'eyes and ears' for the Cloud CISO's office. You will work with a small team of other Senior Cyber Incident Response Coordinators to perform these duties.

    Required Technical and Professional Expertise

  • At least 3 years of experience in relevant information security or incident response roles, with the emphasis being on incident response.
  • High school diploma in addition to an industry recognized security certification such as, but not limited to: Security+, CySA+, CASP+, Pentest+, CEH, GCIA, GCIH, CISSP, CCSP, OSCP.
  • Ability to understand and convey highly technical cyber incidents to non- technical personnel.
  • Ability to manage a cyber incident through the entire incident response lifecycle.
  • Preferred Technical and Professional Experience

  • IBM Cloud or other comparable Cloud Service Provider certifications.
  • Management / Leadership experience in previous roles.
  • Experience with QRadar SIEM, QRadar SOAR (Resilient), ThreatConnect or other comparable SIEM/SOAR tools.
  • Experience with EDR tools (CrowdStrike, Carbon Black, Microsoft Defender ATP, etc).
  • Experience with Github, Splunk, Kibana, Palo Alto, Kentik, JIRA, Confluence, Amplitude, Monday, or PagerDuty.
  • Required Education

    High School Diploma/GED

    Preferred Education

    Bachelor's Degree

    About Business Unit

    IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide.

    Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs.

    IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

    Wonder if IBM is the one for you?

    In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

    Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

    Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

    Are you ready to be an IBMer?

    About IBM

    IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

    Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

    At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

    Other Relevant Job Details

    IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law.

    Being You @ IBM

    IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    More Information on IBM

    IBM operates in the Big Data Analytics industry. The company is located in Armonk, NY, Southbury, CT, New York, NY, Philadelphia, PA, Washington, DC, Durham, NC, Tampa, FL, Smyrna, GA, Huntsville, AL, Chicago, IL, Dallas, TX and San Francisco, CA. It has 533854 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 92 open jobs at IBM, click here.

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    Job details


    Senior Cyber Incident Response Coordinator




    United States


    February 09, 2024

    Application deadline

    March 10, 2024

    Job type



    Business and Economics

    About the employer


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