University of Queensland

University of Queensland

Senior Client Facility Coordinator


Closing in 13 days

  • Property and Facilities Division

  • Be part of an organisation with a meaningful purpose and impact

  • Join a University ranked Top 50 in the world

  • 17% superannuation contributions and 17.5% annual leave loading

  • Based at the picturesque St Lucia Campus

  • About UQ

    As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting, real-world impact.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

  • Access to flexible working arrangements including hybrid on site/WFH options

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

  • On campus childcare options

  • Discounted parking (from just $5 a day)

  • Salary packaging options

  • About This Opportunity

    We are seeking a Senior Client Facility Coordinator, reporting to the Senior Manager Asset Performance and Services. This role is responsible for managing and implementing Campus Operations projects and initiatives aligned to client needs, the broader University and Property & Facilities strategy. The role is responsible for collecting and maintaining asset information and proactive maintenance activities.

    Duties and responsibilities include, but are not limited to:

  • Support the implementation of maintenance projects and initiatives, ensuring alignment to client plans, business unit objectives and Property and Facilities Division strategies

  • Collect and maintain information on all infrastructure assets, assess condition and other asset attributes such as replacement date and predicted life against maintenance performance standards and record information in the asset management system

  • Provide appropriate and considered advice and assistance to all stakeholders and maintenance staff based on knowledge and experience

  • Independently manage maintenance projects from inception to completion in accordance with University procurement procedures and established documentation

  • Effectively monitor the progress and status of a project to achieve the completion of projects within the agreed program and budget

  • Support in completing compliance auditing of Preventative Maintenance contracts

  • Regularly prepare and analyse reports, providing advice and guidance on suggested action items

  • Coordinate the provision of resources (both in-house and external contractors) as required for maintenance works required

  • Maintain effective channels of communication with all stakeholders and Property and Facilities staff and contractors

  • Any other duties as reasonably directed by supervisor

  • This is a Full-time , Fixed-term position through to October 2026. At HEW Level 7 , the full-time equivalent base salary will be in the range of $93,254.55 to $101,680.96 plus a generous super allowance of 17% superannuation. The total FTE package will be in the range $109,107.82 to $118,966.72 per annum.

    About You


  • Completion of a building related Degree with at least four (4) years subsequent relevant experience; or an equivalent combination of relevant trade experience and/or education/training

  • Electrical trade licence required

  • Ability to apply structured problem solving approaches and good judgement to analyse, manage and resolve a diverse range of issues

  • Demonstrated ability to establish and maintain productive working relationships with key stakeholders and establish and become a trusted adviser and service provider to key clients

  • Demonstrated strong financial accountability in preparing and managing programs, and project budget allocations and cashflows

  • Excellent communication and negotiation skills (both written and oral) with the ability to work with a high degree of autonomy, and demonstrated organisational and time management skills in meeting strict deadlines whilst maintaining a high level of quality and consistency

  • Demonstrated knowledge and understanding of relevant legislation, codes and standards, including Workplace Health & Safety and Environmental Management

  • Desirable

  • Experience working in maintenance service delivery functions in complex stakeholder and policy environments

  • Knowledge and technical experience in the provision of building maintenance services in large, complex buildings (including technical, scientific or laboratory facilities) within established policy frameworks, to meet client and organisational outcomes and results

  • Demonstrated project and contract management experience

  • In addition, the following mandatory requirements apply:

  • Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

  • Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

  • Questions?

    For more information about this opportunity, please contact Mr Gordon Scott, Senior Manager Asset Performance and Services at [email protected]

    For application queries, please contact stating the job reference number in the subject line.

    Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section

  • Resume

  • Please note that you will be asked to add all documents into the one upload box labelled ‘resume', which is step one of the application form.

    Other Information

    At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to [email protected]

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

    Applications close 11 October 2023 at 11.00pm AEST (R-30492).

    Job details


    Senior Client Facility Coordinator


    University of Queensland




    September 19, 2023

    Application deadline

    October 11, 2023

    Job type



    Education,Social Science

    About the employer

    The University of Queensland (UQ) is one of Australia’s leading research and teaching institutions. UQ strive for excellence through the creation, preservation, transfer and application of knowledge. For more than a century, this university has educated and worked with outstanding people to deliver knowledge leadership for a better world.

    Since it was founded in Brisbane in 1909, UQ has provided exceptional study experiences, research excellence and collaborative partnerships, coupled with an unforgettable lifestyle and stunning climate, to deliver knowledge leadership for a better world. With 3 campuses and more than 40 teaching and research sites, UQ is the perfect place to teach, research and study. Take advantage of the extensive UQ features including the largest research library in Queensland, hundreds of quality study spaces, several museums, a theatre, 11 college residences, and magnificent sporting facilities, such as swimming pools, tennis, basketball and volleyball courts, sports fields, Olympic-standard running tracks, and gymnasiums.

    Our high-quality range of around 390 undergraduate and postgraduate programs is one of the most comprehensive in Australia, providing students with the latest and most advanced disciplinary knowledge and industry placements informed by UQ’s world-leading research. UQ’s 6 faculties, 8 globally recognised research institutes and 100+ research centres attract an interdisciplinary community of more than 2,000 scientists, social scientists and engineers, who continue UQ’s tradition of research leadership.

    As you enjoy Queensland’s stunning campuses and climate, you can also make the most of the University’s proximity to many natural wonders – including beautiful beaches, lush rainforests, outback deserts, the Great Barrier Reef, as well as the largest sand island in the world – and visit stunning tourist attractions within an hour’s drive, such as the Gold and Sunshine Coasts, Byron Bay, Lone Pine Koala Sanctuary, and the world-famous ‘Australia Zoo’. Within Australia, Brisbane is renowned as a friendly and affordable city, with plenty of dining and entertainment attractions, and was ranked by The Economist Intelligence Unit’s 2019 Global Liveability Index as the world’s 18th most liveable city, achieving a perfect score for education and healthcare.

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