Position Information

Position Information

Responsible Hiring Manager Amy Rutten

Job Title Residential Life Student Assistant - Summer Job Group Student Job Type No Response Indicate specific days and hours to be worked. Campus Location Duluth Posting Specifications Open to all qualified candidates Department/Discipline Residential Life Pay Rate $10.75 Job Start Date May 13, 2023 Hours Per Week 20-40 Purpose/Description

The Residential Life Student Assistant (RLSA) is responsible for assisting the Residential Life office in day to day operations from answering phone calls and emails, to walk-in customers, to assist with parent/family/student questions. In the summer. the RLSA will be interacting with summer renters and programs, including Snowbirds, Grandma's Marathon, Upward Bound, etc. Duties will include checking in and checking out individuals and groups and providing general hospitality as needed. The RLSA will work very closely with the Residential Life professional staff team. This could include preparing training materials, assisting with the housing selection process, readying keys or Saints Cards, or other duties as assigned, such as answering e-mails, phone calls, making copies, hanging signs, etc. Job training will occur before the first shift and on the job.

Job Duties

Assist with housing placement, contracting, roommate selection, and communications

Run office in day-to-day manner

Check email, respond to phone calls, manage social media, and edit website

Create manuals for job roles

Update daily reports such as occupancy, e-mail, birthday

Check the Res Life e-mail and phone daily and respond accordingly

Assist in inventory of furniture

Assist with Orientation, Move-In, and Welcome Weekend activities in the residence halls as needed

Inventory, clean, and organize office space

Create signage for doors welcoming all guests

Other duties may be assigned by the Residential Life staff

Welcoming and checking in summer guests

Preparing materials and packets for summer visitors

Required Qualifications

Must be a current or incoming CSS student

Students must qualify for federal student employment

Must attend and participate in all required trainings

Must be able to pass the Kari Koskinen background check

High quality communication with everyone contacting the office

Honesty, appropriateness, and professionalism (including clothing)

Ability to schedule, place rooms, and arrange communications with groups

Ability to follow detail instructions and work independently from supervisor(s) and maintain self-regulated responsibilities

Ability to deal with the public; particularly housing guests, and handle emergency situations

Ability to remain calm, work quickly and efficiently

Positive attitude and strong work ethic

Preferred Qualifications

Strong customer service orientation and the ability to interact with a wide variety of people in a friendly, professional manner required.

Job functions require moving quickly, sitting, standing, and walking during shift.

Previous experience working with varieties of groups

Previous experience working independently yet on a team

Previous experience working in an office environment

Previous experience with google docs/sheets as well as Excel

Ability to be flexible

Special Instructions to Applicants

Must be a current or incoming CSS student

Must qualify for federal student employment

Hiring is dependent upon current staff availability.

Employment will be probationary through first evaluation three weeks into role.

Expect to work 20-40 hours per week, depending on you preference and availability. We can work with most schedules and vacation. Occasional evening and weekends are required.

Scheduled work hours may be between Monday – Friday 8:00am – 7pm and 10am-7pm on Saturday and Sunday.

We hope to hire several students, which will allow us to accommodate various schedules.

Resume submission is required. Cover letter submission is optional.

Open Until Filled Yes EEO Statement:

The College of St. Scholastica is an affirmative action/equal opportunity employer committed to creating an educational and work environment that is rich in diversity, inclusive and supportive of all students, faculty and staff. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, sex, sexual orientation, sex identity, gender expression, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. To learn more about how St. Scholastica supports diversity and inclusion throughout the College, visit our Inclusive Excellence page.

Supplemental Questions

Required fields are indicated with an asterisk ().

Do you qualify for Federal Work Study? (To find out, check on your award letter. You qualify if “Work Options, Estimated Student Employment” is present on your award letter. If you are still unsure, email [email protected])

No

Don't Know

Yes

Required Documents

Required Documents

Resume/CV

Optional Documents

Cover Letter