East Tennessee State University

East Tennessee State University

Resident Information Research Tech

United States

Closing soon

Posting Details

Position Information

Job Title Resident Information Research Tech

Department Kingsport Family Practice - 32100 Pay Grade 6 Job Category Support Staff Job Summary

Responsible to the Resident Coordinator and Program Director, the Information Research Tech assists the Resident Coordinator with the daily function of the resident program and supports the faculty with administrative tasks such as answering phones, maintaining the resident master schedule; coordinating resident evaluations; managing residents hours; assist with orientation; and other related duties as assigned.

The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including paid time off & leave, paid holidays, health and life insurance, retirement, access to University facilities and services, and much more! Check out the ETSU Human Resources Benefits page for additional information. https: // www. etsu.edu/human-resources/benefits/.

ETSU is committed to a diverse and inclusive workforce by ensuring all of our students, faculty, and staff work in an environment of openness and acceptance. Successful candidates should demonstrate commitment and contribute to fostering and advancing equity, diversity, and inclusion. East Tennessee State University (ETSU) is an Equal Opportunity/Affirmative Action employer.

Disclaimer: The Job Summary is intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. The employee must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.

Knowledge, Skills and Abilities

  • Ability to establish and maintain effective working relationships and be a team player
  • Ability to communicate effectively
  • Ability to organize and manage multiple tasks efficiently, and independently monitor projects to successful completion
  • Ability to accept responsibility and demonstrate discretion and good judgment
  • Ability to provide excellent customer service to faculty, residents, medical students, staff, departmental personnel, vendors, and visitors
  • Ability to be a good role model for medical students and residents regarding organization and professionalism
  • Ability to handle confidential information responsibly
  • Ability to comply with HIPAA guidelines
  • Ability to enter data accurately
  • Ability to work in an environment with frequent interruptions
  • Ability to solve problems and recommend solutions
  • Ability to work independently
  • Ability to effectively utilize computer software to accomplish duties, including programs for word processing, presentation, spreadsheet, resident application system, and resident/faculty system
  • Ability to locate, understand, communicate, and comply with Tennessee Board of Regents, ETSU, Family Medicine, ABFM, and ACGME policies, guidelines, and procedures for all activities
  • Ability to learn and efficiently assimilate new technologies, hardware, and software into daily functions
  • Ability to electronically create, store, edit, and transmit documents and photos in portable document format, pdf
  • Ability to gather and compile data for a variety of purposes
  • Ability to enter data accurately and to verify the data entry of others
  • Required Qualifications

  • High school diploma or equivalent plus 1 year of clerical experience or an equivalent combination of education and experience.
  • Relevant part-time experience will be considered.
  • Preferred Qualifications

  • Knowledge of New Innovations, Allcripts and Qgenda.
  • Salary 27,840

    Posting Detail Information

    Posting Number SS01326P

    Is this position subject to a criminal background check? Yes Is any part of the funding for this posting coming from a grant or outside funding source? No Open Date 05/08/2023 Close Date Open Until Filled Yes Special Instructions to Applicants

    Support Staff/Clerical positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants.

    Supplemental Questions

    Required fields are indicated with an asterisk ().

    Documents Needed To Apply

    Required Documents

  • Resume
  • Cover Letter
  • Optional Documents

    Job details


    Resident Information Research Tech


    East Tennessee State University


    United States


    May 25, 2023

    Application deadline

    June 11, 2023

    Job type



    Social Science