Posting Details

Position Information

Job Title Resident Information Research Tech

Department Kingsport Family Practice - 32100 Pay Grade 6 Job Category Support Staff Job Summary

Responsible to the Resident Coordinator and Program Director, the Information Research Tech assists the Resident Coordinator with the daily function of the resident program and supports the faculty with administrative tasks such as answering phones, maintaining the resident master schedule; coordinating resident evaluations; managing residents hours; assist with orientation; and other related duties as assigned.

The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including paid time off & leave, paid holidays, health and life insurance, retirement, access to University facilities and services, and much more! Check out the ETSU Human Resources Benefits page for additional information. https: // www. etsu.edu/human-resources/benefits/.

ETSU is committed to a diverse and inclusive workforce by ensuring all of our students, faculty, and staff work in an environment of openness and acceptance. Successful candidates should demonstrate commitment and contribute to fostering and advancing equity, diversity, and inclusion. East Tennessee State University (ETSU) is an Equal Opportunity/Affirmative Action employer.

Disclaimer: The Job Summary is intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. The employee must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.

Knowledge, Skills and Abilities

Ability to establish and maintain effective working relationships and be a team player

Ability to communicate effectively

Ability to organize and manage multiple tasks efficiently, and independently monitor projects to successful completion

Ability to accept responsibility and demonstrate discretion and good judgment

Ability to provide excellent customer service to faculty, residents, medical students, staff, departmental personnel, vendors, and visitors

Ability to be a good role model for medical students and residents regarding organization and professionalism

Ability to handle confidential information responsibly

Ability to comply with HIPAA guidelines

Ability to enter data accurately

Ability to work in an environment with frequent interruptions

Ability to solve problems and recommend solutions

Ability to work independently

Ability to effectively utilize computer software to accomplish duties, including programs for word processing, presentation, spreadsheet, resident application system, and resident/faculty system

Ability to locate, understand, communicate, and comply with Tennessee Board of Regents, ETSU, Family Medicine, ABFM, and ACGME policies, guidelines, and procedures for all activities

Ability to learn and efficiently assimilate new technologies, hardware, and software into daily functions

Ability to electronically create, store, edit, and transmit documents and photos in portable document format, pdf

Ability to gather and compile data for a variety of purposes

Ability to enter data accurately and to verify the data entry of others

Required Qualifications

High school diploma or equivalent plus 1 year of clerical experience or an equivalent combination of education and experience.

Relevant part-time experience will be considered.

Preferred Qualifications

Knowledge of New Innovations, Allcripts and Qgenda.

Salary 27,840

Posting Detail Information

Posting Number SS01326P

Is this position subject to a criminal background check? Yes Is any part of the funding for this posting coming from a grant or outside funding source? No Open Date 05/08/2023 Close Date Open Until Filled Yes Special Instructions to Applicants

Support Staff/Clerical positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants.

Supplemental Questions

Required fields are indicated with an asterisk ().

Documents Needed To Apply

Required Documents

Resume

Cover Letter

Optional Documents