Position Details

Position Information

Announcement Number STAFF - VA - 23278

For questions regarding this position, please contact:

Kelly Weak at 406-994-2671 or [email protected]

Classification Title Program Coord II Working Title Recruitment & Retention Coordinator Brief Position Overview

The Nursing Academic Programs Recruitment and Retention Coordinator works in conjunction with the Director of Academic Programs and Evaluation and the Associate Dean for Academic Affairs to coordinate recruitment and retention efforts for undergraduate and graduate student programs, coordinate academic program projects, and provide overall day-to-day operations coordination for the academic programs team.

Position Number 4M0068 Department Nursing Departments Division College of Nursing Appointment Type Classified Contract Term Fiscal Year Semester If other, specify From date If other, specify End date FLSA Non-Exempt Union Affiliation FOCUS-MFPE FTE 1.0 Benefits Eligible Eligible Salary $20.49 per hour, commensurate with experience, education, and qualifications Contract Type Classified Salary If other, please specify Recruitment Type Open

Position Details

General Statement

Make history and join our college by transforming nursing education and healthcare of Montana through the generous philanthropic investment of $101 million from Mark and Robyn Jones, the founders of Goosehead Insurance. By 2030, we strive be on the top of nursing education through constructing five new campus buildings (one on each campus), the creation of five endowed professorships, student scholarships, producing more qualified nurses, and starting Montana's first Certified Nurse Midwifery program. We are looking for a change leader to help manage this process for our graduate programs.

The Mark and Robyn Jones College of Nursing (MRJCON) offers a baccalaureate in nursing, accelerated baccalaureate in nursing, Master of Nursing focused on clinical leadership, and Doctor of Nursing Practice with focus in either family nurse practitioner or psych-mental health nurse practitioner. The College has five campus locations across the state, located in Billings, Bozeman, Great Falls, Kalispell, and Missoula.

The Nursing Academic Programs Recruitment and Retention Coordinator works in conjunction with the Director of Academic Programs and Evaluation and the Associate Dean for Academic Affairs to coordinate recruitment and retention efforts for undergraduate and graduate student programs, coordinate academic program projects, and provide overall day-to-day operations coordination for the academic programs team.

Montana State University values diverse perspectives and is committed to continually supporting, promoting, and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

Duties and Responsibilities

Office of Academic Programs Operations Coordination

Direct the day-to-day operations of the MRJCON Office of Academic Programs, which may include, but not limited to providing administrative support to the academic programs team.

Coordinate communications from the Office of Academic Programs to student constituents including prospective students, pre-nursing students, and Nursing majors.

Work with the Communications Specialist in the college to coordinate news items regarding students and academic programs and regular communications with students and with faculty around academic programs.

Provide support to the Nursing Graduate and Undergraduate Program Managers during peak times and on targeted projects.

Arrange and support meetings for the academic programs' office.

Coordinate Recruitment and Retention Efforts

Triage incoming and outgoing communication efforts, meet with students, greet walk-ins (faculty, students, parents, etc), schedule or direct concerns to correct college personnel, open, screen, and respond to college correspondence.

Meet with prospective students and families.

Manage and update the College's student facing and academic program web pages, flyers, and other materials.

Arrange and manage the Associate Dean's and Director's travel including originating Travel Authorization forms, making travel arrangements, completing conference registrations, submitting reimbursement forms, etc.

Plan and implement pre-nursing, undergraduate and graduate nursing retention events, activities, and targeted communication efforts.

Academic Programs Project Coordination

Coordinate academic program team calendars, ensure projects are progressing and provide updates and reminders.

Assist with quality improvement efforts within the academic program team.

Implement and manage various academic program databases (student, faculty, and other records).

Provide updated reports and information from databases.

Provided support to CON accreditation and reporting, including surveying various stakeholders.

Required Qualifications – Experience, Education, Knowledge & Skills

Bachelor's degree or progressively responsible administrative work experience with an emphasis on customer service in a main office setting or an equivalent combination of relevant education and/or experience.

Demonstrated experience designing, writing, editing, and formatting professional documents such as reports, business correspondence, spreadsheets, and brochures.

Demonstrated experience in customer service for a diverse group of customers, i.e., internal, and external customers, students, etc.

Demonstrated competence using personal computers and various software such as word processing, spreadsheet, database, presentation, electronic calendar, and email (such as Microsoft Office Suite, Internet).

Preferred Qualifications – Experience, Education, Knowledge & Skills

Experience in a “first point of contact” role (e.g., answering phone calls, handling, and directing walk-in traffic, directing a diverse group of constituents to appropriate information sources).

Demonstrated experience in following an organization's procedures and policies.

Demonstrated experience updating and maintaining web pages.

Demonstrated experience in maintaining confidentiality of highly sensitive information.

The Successful Candidate Will

Possess the ability to work collaborative with college, university, and community constituencies.

Possess the ability to represent the Mark & Robyn Jones College of Nursing in a positive and professional manner via all forms of communication.

Demonstrated competence effectively interpreting and communicating detailed information, procedures, and directions clearly and accurately, in person, by telephone, and through business correspondence to a widehic variety of individuals both internal and external to the organization.

Demonstrated competence organizing and prioritizing multiple work assignments, meeting deadlines, and exercising adaptability to changing priorities while maintaining a positive, effective, and professional attitude.

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? No

Posting Detail Information

Number of Vacancies 1

Desired Start Date Upon completion of a successful search. Position End Date (if temporary) Open Date Close Date Applications will be:

Applications will be accepted and screened for the duration of this pool.

Special Instructions Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference please complete the veteran's preference information located in the Demographics section of your profile.

MSU's Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https: // www. montana.edu/hr/recruitment/dualcareer.html

Applicant Documents

Required Documents

Resume

Cover Letter

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk ().