University of Bath

University of Bath

Receptionist (CC11609R)

Job title Receptionist

Department Sports Development & Recreation

Salary Starting from £21,828, rising to £22,681 Appointments at Grade 3 will receive an additional pensionable supplement to ensure a minimum hourly pay equivalent to £12.00 in line with Voluntary Living Wage.

Grade Grade 3

Contract Type Part Time, Open Ended

Placed on Thursday 09 May 2024

Closing date Thursday 23 May 2024

Interview date To be confirmed

Reference CC11609R

Special Conditions A DBS check is required for this position

Apply Online Share

We are looking for an experienced Receptionist to join our team to enable the smooth running of our sports facilities to a wide range of people using the Sports Training Village.

We challenge ourselves to be recognised as a leading centre for creating impact through sport and activity by maximising our unique environment every day for every customer.

Under the brand of Team Bath, over 100 staff provide activities, services and facility provision to students, university staff, the local community and elite athletes. We aspire to create a world leading multi-sport environment based in our inspiring £35m Sports Training Village, supporting all ages and all abilities to achieve their personal goals.

In addition, we are recognised by UK Sport as one of only six Elite Training Centres, providing the training base for around 250 international level athletes. This is an opportunity to become part of a professional and progressive organisation at the leading edge of sport, health and fitness.

About the role

You will be the first point of contact for all general sports enquiries and will have responsibility for booking and taking payments for facilities, classes, courses, supporting the Reception Manager in implementing the access policy and providing excellent customer service as part of our committed and dedicated Reception team.

You should have experience working with a range of customers, excellent interpersonal and customer care skills as well as sound IT skills to enable you to deliver high standards of service to our students, staff, general public, performance sports partners and visiting athletes.

There are physical elements to the role, including assisting with security incidents and the emergency process when evacuating customers and users safely from the facilities.

Further information

This is a part-time position, working an average of 17.5 hours per week (0.48 FTE) over a 3-week rotating rota covering the facility opening hours and business needs. This is an all year-round position, and weekday shifts start at 15:45.

For an informal discussion about the role please contact Claire Sidebottom, Reception Manager on 01225 383819.

A Disclosure and Barring Service application will be required for this position.

What we can offer you
  • a very generous employer contributory pension scheme
  • generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
  • we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements
  • an excellent reward package that recognises the talents of our diverse workforce
  • a wide range of personal and professional development opportunities
  • Find out more about our benefits.

    We consider ourselves to be an inclusive university, where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on our teams.

    We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

    Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

    Further details:
  • Job Description & Person Specification
  • Shift Rota

  • Terms of Employment

  • We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details will be removed from application forms at the initial shortlisting stage.

    Job details

    Title

    Receptionist (CC11609R)

    Employer

    University of Bath

    Location

    United Kingdom

    Published

    May 10, 2024

    Application deadline

    May 23, 2024

    Job type

    Administration/Managerment

    Field

    Business and Economics,Education

    About the employer

    Situated in Bath, Somerset, United Kingdom, University of Bath is a public university that received its royal charter in 1966. The University of Bath has been consistently ranked amongst the top universities in the UK and is known for its expertise in research and teaching. In 2004, the university launched the SET squared Partnership with the universities of Bristol, Southampton, and Surrey. This is the largest partnership ever, comprises of a combined staff of 6,400 researchers, and has a research budget of £266 million.

    The university is known for its four faculties: management, science, humanities and social science, and engineering and design. The university has been recognized for its excellence in research facilities and according to the 2014 Research Excellence Framework (REF), 87 percent of the university's research has been defined as world-leading. Notably, the university's research into child poverty and support for vulnerable people won a Queen's Anniversary Prize in 2011. The university's research grants and contracts portfolio is worth around £150 million.

    The university constantly finishes at the top of student satisfaction rankings and excelling in Chemical Engineering, Mechanical Engineering, and Psychology. It was also awarded Gold in the Teaching Excellence Framework. Because of its high-quality teaching, Bath's graduates are highly sought after by the UK's top employers.

    In 2004, Bath University invested in creating a sports training village, which has emerged as one of the best training centers for athletes in Europe. In 2013, the University became a founder member of GW4, an alliance of universities sharing intellectual and physical resources. Also, in the same year, the university opened a block of 75 flats for students living on campus. In 2012, the university began a three-year campus improvement project to improvise and expand student accommodation, teaching space, and a £10million arts centre. The university has invested over £450 million on its campus over the last decade.

    In 2015, the university inaugurated a specialized area for arts, education, and events. The University of Bath has a well-built infrastructure with all the essential facilities and amenities a student will require. The university gives equal focus on sports and offers one of the best sports facilities in the UK. The university-based athletes won six medals in the 2016 Rio Olympics.

    Almost one-fourth of the students enrolled are from outside the UK, so, the university offers a perfect internationally diverse experience. Airbus, World Bank, Nike, Ford, and Rolls Royce are some of the industry leaders, which collaborate with the university.

    Similar jobs

    Recent blogs