University of Plymouth

University of Plymouth

Receptionist (Administrative Assistant)

Job details

Job reference


Date posted


Application closing date





£22,681 per annum - Grade 2

Contract Type

Permanent, Full-time

Contractual hours


Job category/type

Professional/Support Services
Receptionist (Administrative Assistant)


Join our dynamic team at the University of Plymouth's Faculty of Health, where you can play a vital role in supporting our mission to address today's most pressing healthcare challenges. As part of the Peninsula Medical School, one of England's top medical schools, you'll have the opportunity to contribute to the development of future healthcare professionals in a progressive and cutting-edge environment.

As our receptionist, you'll be responsible for greeting visitors and providing assistance in person, over the phone, and via email. You'll efficiently manage incoming and outgoing correspondence, including sorting emails and promptly responding to inquiries. Additionally, you'll handle scheduling appointments and meetings. Assisting with data entry and record-keeping when needed will contribute to the seamless functioning of our office. Furthermore, you'll support the administrative team by tackling ad-hoc tasks and projects with enthusiasm and efficiency.

We're looking for candidates with previous experience in a receptionist or administrative assistant role, although it's not mandatory. Excellent communication skills paired with a friendly and professional demeanor are essential to the success in this position. Strong organisational abilities, coupled with the capacity to multitask and prioritise effectively are key. Proficiency in the Microsoft Office suite, including Word, Excel, and Outlook, are required. You should be comfortable working both independently with minimal supervision and collaboratively as part of a team. Flexibility to adapt to changing priorities and thrive in a fast-paced environment will be key attributes for this role.

You will have experience operating effectively as a member of an administrative team within a customer service environment. A flexible and resilient attitude in an ever changing environment will be vital, alongside organisation skills, excellent IT skills (including spreadsheets and databases), the ability to proactively identify and seek resolutions to problems, and ability to work within tight deadlines. Good communication skills, team-work and data reporting are essential.

Experience working in a medical or education function/environment (or equivalent) would be desirable.

You will be based at the student-facing Faculty Office in the John Bull Building, Plymouth Science Park, Derriford although occasionally travel to other sites (primarily the University Main Campus) may be required.

There is an essential requirement within this role that you will be required to travel to and work at different University sites and/or other business locations that may not be easily accessible by public transport. Please refer to the job description for further information.

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

For an informal discussion to find out more about the role then please contact Pete Easton and Jessica Tucker by email at [email protected] and [email protected].

Interviews are likely to take place on Thursday 30th May 2024 and you will be notified if you have been shortlisted or not.

This is a full-time, permanent position, working 37 hours a week.

Flexible working options including job share will be considered.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.

A summary of our comprehensive benefits can be viewed here.

The Faculty of Health holds four Silver Athena Swan awards, which recognise our commitment to supporting gender equality within higher education.

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.

The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages

We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT+.

Job Description

Job details


Receptionist (Administrative Assistant)


University of Plymouth


United Kingdom


May 03, 2024

Application deadline

May 19, 2024

Job type



Business and Economics,Education,Medicine

About the employer

The University of Plymouth is a public university that was established in 1862 as a polytechnic institute. The institute gained the status of a university in 1992 and is also the first contemporary university to start a private medical and dental school. It is affiliated to ACU, EUA, CHUC, and Universities UK. The university has academic collaborations with several renowned institutes including GSM London, Highlands College, Weymouth College, Strode College, City of Bristol College, and Exeter College.

Notably, the main campus of the university dwells at the center of Plymouth. It includes academic buildings, libraries, laboratories, and student residence halls. The main campus is home to the Faculty of Arts, Humanities and Business, Faculty of Science and Engineering, and the Faculty of Health, as well as the University of Plymouth Students’ Union. The North Plymouth campus hosts the School of Medicine, School of Dentistry, and School of Biomedical and Healthcare Sciences. The Roland Levinsky Building, a 9-story structure, houses a public art gallery, digital media suites, and three performance rehearsal studios.

The Charles Seale-Hayne Library with 24x7 accessibility houses more than 350,000 books, e-books, journals, and additional resources for research, learning, and teaching. The primary mode of transport in the campus involves cars and two-wheelers. Also, the nearest railway station is just a few minutes’ walk from the campus.

The academic structure of the university is organized into faculties, each of which comprises a number of schools that offer undergraduate, postgraduate, and doctoral-level degree programs in various disciplines. The Faculty of Arts, Humanities, and business offer degrees in English, art history, architecture, fine art, photography, media arts, dance, theatre, and music. Plymouth Business School is part of the University of Plymouth's Faculty of Arts, Humanities, and the School offers undergraduate and postgraduate (masters) degrees, is research active, and works in partnership with industry and organizations across the world. The Faculty of Health comprises the former University of Plymouth Faculty of Health and Human Sciences and Faculty of Medicine and Dentistry and offers degree programs in social work, and medical sciences. The Science and Engineering Faculty offers degrees in mathematics, computing, environmental sciences, and also professional diving.

The University of Plymouth is a three-time winner of the Queen's Anniversary Prize for Higher and Further Education, most recently in 2019 for marine microplastic pollution research. The university has over 19000 students and 2,500 staff members. The student population of the university comprises of 3,000 international students from 100 countries. In addition to that Over 4,500 students per year benefit from placements and work-based learning.

The university has many distinguished alumni who are leaders and have received awards in their fields. The alumni list of the university includes Sebastian Clover (the youngest sailor to cross the Atlantic Ocean), Monty Halls (A Wildlife Presenter at BBC), Jane Wilson-Howarth (Physician and a Travel-Writer), Mandy Chessell (Computer Scientist), Clare Nasir (Meteorologist), Darren Jones (MP for Bristol North West), and Jaka Aryadipa Singgih (Indonesian Politician and Entrepreneur).

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