Bond University

Bond University

Reception and Administration Officer

Australia

Expired

Reception and Administration Officer

Full-time, Fixed Term for 12 months
Reference number: 100786891

About the position

As Australia's first private University, Bond University based at Robina, Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.

  • Thrive in a fantastic working environment within a supportive team
  • Showcase your exceptional customer service skills
  • Excellent benefits package, central location and free campus parking

Reception and Administration Officer
Office of Future Students
Full-time, Fixed Term for 12 months

Position Reference No: 100786891

Join Australia’s number one University for student experience*, and enjoy staff benefits including:

  • Free staff car parking
  • 36.75 hour standard work week
  • Salary packaging options for FBT and Non-FBT items#
  • 17.5% of base salary leave loading
  • Staff wellbeing program
  • Study assistance for staff and dependents#
  • Corporate health and finance discounts
  • Onsite Medical Centre and Counselling Services
  • Onsite Sports Centre including gym, fitness classes and pool#

About the Position
The Office of Future Students (OFS) at Bond University has a clear vision to raise the University's global reputation as a premium institution with a distinct value proposition, to generate growth opportunities and to encourage more students to consider, engage with, and ultimately choose to study at Bond University.

This integral role is the initial touchpoint for all prospective future students, along with the broader community seeking information about Bond University.   Responsible for ensuring efficient and smooth operations to assist all visitors and external and internal stakeholders, the Reception and Administration Officer connects with the University’s main incoming phone lines and Office of Future Students via phone, in-person or online channels.

This position is a customer facing role that will be physically situated at the reception desk in the Office of Future Students.

About the person

The successful candidate will be available to work from 8.30am – 5.00pm, Monday to Friday and will possess the following:

  • Experience in a similar role, preferably within a large organisation
  • Highly developed customer service skills with an innovative approach to go the extra mile
  • Effective self-management skills including the ability to prioritise, problem solve, meet deadlines, and follow through to completion of tasks.
  • Strong communication skills, both verbal and written.
  • Demonstrated experience with CRM system
  • A high level of accuracy and attention to detail.

Salary details

The salary for the position commences at $66,517.31 per annum, plus 12% superannuation.

Additional information

Position-related enquiries can be directed to [email protected].

Application and submission details

For further details regarding this appointment, please reference the Position Description and Selection Criteria.

Applicants can apply using the Apply Now button.  All candidates are required to register online via our candidate portal prior to submitting an application. We request that you submit the necessary supporting documents to support your online application. These documents should include your Curriculum Vitae/Resume and a Cover Letter addressing the Selection Criteria outlined in the Position Description above.

For current Bond University staff, apply directly via HR Connect, log in with staff credentials, from the Home dashboard select Careers, select the role and apply.

If you require any assistance with your application submission, please visit Applying for jobs at Bond.

Applications close: 5:00pm, Tuesday 20th February 2024

Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.

Please note, the successful applicant will be required to produce a certified copy of their highest qualification received prior to commencement of duty.

Conditions of employment are offered under a Bond Workplace Agreement (BWA).

Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.

Bond University Privacy Policy

#Eligibility criteria or membership fees apply
*Good Universities Guide 2006-2022

Job details

Title

Reception and Administration Officer

Employer

Bond University

Location

Australia

Published

February 13, 2024

Application deadline

February 20, 2024

Job type

Administration/Managerment

Field

Business and Economics,Education,Social Science

About the employer

Bond University offers a broad range of internationally recognised undergraduate and postgraduate (coursework and research) degrees across its Faculties of Law, Business, Humanities & Social Sciences and Health Sciences & Medicine; and Institute of Sustainable Development and Architecture. With an internationally diverse, close-knit community of around 4,500 students, Bond University offers the Australia’s lowest student-to-staff ratio, enabling small class sizes that encourage productive engagement and individual mentoring. This personalised approach to education, combined with its uncompromising focus on industry relevance, Bond University apart from every other Australian university. Bond's three semesters per year schedule facilitates accelerated study programs, allowing students to complete a six-semester bachelor degree in two years instead of three, or a master’s in 12 months.

Bond University’s extensive corporate partnerships give students access to industry leaders, opportunities for internships, scholarships and graduate placements with a number of blue-chip organisations worldwide. Students can broaden their horizons by participating in an international exchange program, with the opportunity to study at some of the world’s leading universities. Bond University also welcomes students from its partner institutions who wish to study in Australia for a semester through the Study Abroad program. Also on campus are Bond College – offering university pathway programs – and the Bond University English Language Institute.

The Bond University campus is located on the Gold Coast in the south-east corner of the state of Queensland; one hour from Brisbane and with easy reach of Sydney through regular commercial flights departing from the Gold Coast Airport. Considered Australia’s fastest growing city, the Gold Coast has a strong industrial base formed of marine, education, information communication and technology, food, tourism, creative, environment and sports industries. The city’s economic prosperity is predicted to strengthen further as it prepares to host the Commonwealth Games in 2018. The Bond University campus itself boasts state-of-the-art teaching and learning facilities and infrastructure. There is a wide array of on-campus accommodation and dining options with additional accommodation within walking distance of the campus. More than 70 on-campus sporting, recreation and special interest clubs operate on campus, fostering the tight-knit community spirit and complementing the student experience.

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