Thompson Rivers University

Thompson Rivers University

Program Assistant II, Faculty of Education and Social Work


Closing soon

Application Restrictions

Open to both Internal and external

Job Type

Support Staff (CUPE)

Posting In effect from


Closing Application Date


Closing date for internal CUPE applicants


Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled.

Internal CUPE applicants must submit their application by 4pm on the “closing date for internal CUPE applicants” for their Seniority to be recognized. Applications received after the "closing date for internal CUPE applicants" will be considered alongside external applicants.

Full/Part Time

Full Time

Support Type


Anticipated Start Date


Position End Date (If Applicable)

The Hours of work are subject to change depending upon departmental requirements


The hours of work will be Monday to Friday, 7 hours a day, 8:30 am to 4:30 pm

Schedule Description


Provides a wide range of administrative support for designated area.


  • Provides administrative support by organizing and coordinating workflow and determining priorities in order to meet the needs and requirements of assigned area; resolves day-to-day problems, handles sensitive material.
  • Designs, implements, and monitors common/consistent systems and processes for increased efficiencies.
  • Provides administrative and logistical support to program faculty in complying with the requirements of external regulating bodies
  • Administers filing systems (paper and/or electronic) for student and other records, while maintaining confidentiality and adhering to the TRU data retention policy.
  • Receives and directs student enquiries regarding program and degree requirements.
  • Creates, maintains and verifies student files and course records for internal and external use. Pulls reports from existing TRU databases/systems and organizes data (e.g. in Excel).
  • Sets up and manages office supplies inventory.
  • Performs administrative duties which include word processing a variety of documents such as correspondence, contracts, evaluation summaries and exams.
  • Designs, modifies and maintains electronic and printable information for students/faculty/staff. Prepares and manages mail-outs (paper and/or electronic).
  • Plans and organizes meetings and events (including catering) for internal and external stakeholders for designated areas. Designs invitations and information materials for events in designated programs.
  • Assists with preparation and distribution of meeting agendas, takes and distributes meeting minutes.
  • Books and sets up audio and video conferences, and other technology, for meetings within designated program. Troubleshoots as needed.
  • Manages criminal record checks (CRC) for all students participating in practicum/field courses. Informs field coordinators of students' eligibility for practicum (with regard to CRC).
  • Manages the Field Education Database. Evaluates and tracks practica and field data. Sets up and maintains records and creates reports.
  • Tracks, reviews and ensures completeness of students' field applications, using Intern Placement Tracking (IPT) system. Tracks and manages Partnership Placement Agreements (PPA).
  • Collects and monitors course outline submissions from faculty in designated program. Assists with follow-up on compliance.
  • Ensures compliance with various institutional approval processes (e.g. thesis, directed studies, etc.) and obtains signatures in designated programs.
  • Assists with processing expenses and maintaining financial records, including generating web requisitions.
  • Designs and maintains designated program's SharePoint (for staff/faculty) and Moodle sites (for students), and other platforms.
  • Assists with documentation and spreadsheets for admissions process for designated programs.
  • Supports the chair in the faculty hiring process in designated programs.
  • REPORTS TO Academic and Administrative Coordinator



  • Grade 12, plus six months post-secondary courses including Advanced Word, Intermediate Excel and Intermediate Access, or equivalent

  • Two years related experience, including:
  • One-year experience with electronic data entry and word processing
  • Six months experience assisting with report preparation, coordination of site visits and other duties related to maintaining compliance with external regulating bodies

  • Advanced level in Microsoft Word and Intermediate level in Excel and working with databases
  • Ability to perform electronic word processing at 60 wpm and data entry
  • The proven ability to take and transcribe minutes and correspondence at 70 verbal wpm
  • Ability to set up and use various types of video and audio conference systems
  • Experience in using Moodle, DCU, Banner, Argos, SharePoint and other university information management systems
  • Ability to communicate effectively both verbally and in writing
  • Ability to deal courteously and tactfully with students, staff and members of the general public
  • Ability to manage student files, records and maintain student confidentiality
  • Ability to prioritize and coordinate workload
  • Ability to receive a clear criminal record check
  • Ability to use the database system IPT (Alcea Software) and familiarity with BC Provincial HSPNet system or similar systems
  • Knowledgeable about TRU Partnership Placement Agreement process and database

  • Sitting at desk at a computer and on the phone for long periods of time
  • General office conditions
  • The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.

    Pay Band

    CUPE Grade 06 $30.10

    Salary rate

    This Position is not subject to a 90% start rate for new Employees.


    Kamloops, BC CA (Primary)

    # of Hires Needed


    Organizational Unit

    Thompson Rivers University -> Faculty of Education and Social Work -> Dean, Education and Social Work

    Diversity and Inclusion Commitment:

    Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.

    NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Careers website. External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.

    Job details


    Program Assistant II, Faculty of Education and Social Work


    Thompson Rivers University




    September 15, 2023

    Application deadline

    September 27, 2023

    Job type



    Computer Science,Education,Social Science

    About the employer

    Thompson Rivers University (TRU) was established in 1970 as a public academic and Research University. Located in Kamloops, BC, Canada is the main campus of the university. Many global leaders and people in business have graduated from TRU. It has distance and online education programs with TRU Open Learning division.

    The inaugural convocation of TRU was held on March 31, 2005. The first official visit at the university was made by Prime Minister Paul Martin. On-campus, 15,500 students are studying a variety of programs.

    Programs are from these schools and faculties; Faculty of Arts, Faculty of Adventure, School of Business and Economics, School of Nursing, Faculty of Education and Social Work, Culinary Arts and Tourism, Faculty of Law, Faculty of Science, Faculty of Student Development, and School of Trades and Technology.

    The university is in the vicinity of the commercial districts and residential areas. And next door to Tournament Capital Center that is Kamloops' biggest recreational centre. Also, the University offers various outdoor adventures and cultural activities around its campus.

    With TRU's World division, they have many international partners. With 26,000 studying students on the campus or through distance and online learning, the university provide 140 on-campus programs and 60 open learning programs. It has 2000+ employees including academic faculty, staff and administration.

    TRU provides its students with academic research, extracurricular activities for community services. Most students from are from China, India and Saudi Arabia with other 70 countries.

    33,000+ Canadian Alumni and 15,000+ International Alumni have graduated from TRU's undergraduate, graduate and vocational training programs. The TRU Alum stay connected with AlumNights that happen in Vancouver and Victoria. The notable alumni of TRU are Canadian actor Lorne Cardinal, Canadian novelist and former professor at the University of British Columbia, Steven Galloway; and Kamar Burke, Canadian retired professional basketball player.

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