Royal Melbourne Institute of Technology

Royal Melbourne Institute of Technology

Planning and Services Officer


Closing in 3 days


RMIT University Commitment

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

Why RMIT University Vietnam?

RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 140th globally and 11th in Australia in QS World University Rankings 2024. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University

Rewards and Benefits:

  • Competitive salary package and allowances

  • Generous annual leave, carer leave and public holidays (Christmas and Tet Holidays)

  • Private health insurance and wellness programs

  • Professional development and career advancement

  • Relocation and visa support

  • Access to state-of-the-art facilities and resources

  • A vibrant and diverse campus life and more!

  • RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https: // www.

    Position Summary

    Property Services team has the responsibility to operate, maintain and enhance the buildings owned by RMIT University, oversee construction projects and ensure the provision of physical facilities services. Property Services consists of the following business units:

    • Projects

    • Facilities Management

    • Campus Planning & Services

    • Business Administration

    The position will support Campus Planning & Services team in planning work on space and campus development. This position will also contribute to the provision of high-quality service to from tenants to RMIT students and staff.

    Reporting Line

    Reports to: Manager, Vendor and Services

    Key Accountabilities

  • Work on reports relating to space utilization and relevant documents for campus planning work.

  • Produce reports regarding to service providers' performance and work with Contract Services team to implement improvement plan.

  • Coordinate with internal and external stakeholders in dealing contracts' terms to purchase furniture for learning spaces when required and arrange disposal for old furniture.

  • Respond to requests relating to space, furniture and other services via phone, emails and in person.

  • Manage all payment of utilities expenses and escalate to direct line manager if there is any concern re usage and report to relevant team to investigate.

  • In charge of payment transactions of service contracts such as invoices, deposits, reimbursements and ensure that they are tracked and monitored accurately and comply with contract obligations.

  • Follow up outstanding payments with tenants and report to line manager.

  • Conduct Customer Survey on services providers to improve customers' satisfactory. Support Customer services team response to clients and customers as required.

  • Build the auto process between tenants/ vendors and RMIT using Power Automate to enhance the operation efficiency.

  • Meeting minute when required.

  • Perform other tasks as required by Manager, Vendor and Services.

  • Key Selection Criteria

  • A Bachelor's degree relevant to the business administration or relevant field

  • Two-year work experience with demonstrated experience in managing services contracts

  • A proactive approach to planning, coordination and delivery of work.

  • Organised with good time management skills

  • High level attention to detail

  • Strong skills in coordination, liaison, and communication.

  • Demonstrated skills to work in a team

  • English Proficiency

    English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) with a score of at least 5.5 – 6.5 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).

    For any role, English Language Proficiency may also be proven by showing successful completion of secondary education to a level qualifying to enter university study while being instructed through the medium of English, as per the RMIT University recognised qualification list.

    How to Apply

    Please click on the 'Apply Now' button. When submitting your application, please include the following documents:

  • Cover letter

  • Curriculum Vitae/Resume

  • Qualifications

  • National ID card

  • Applications Close:

    16 thg 5 2024 11.59 pm

    RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community. As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

    https: // www.

    Job details


    Planning and Services Officer


    Royal Melbourne Institute of Technology




    May 03, 2024

    Application deadline

    June 02, 2024

    Job type



    Business and Economics,Education

    About the employer

    The Royal Melbourne Institute of Technology usually known as RMIT University is a research university established in Melbourne, Australia. The university has got a huge campus and has international recognition for providing brilliant vocational and professional education, applied research and other things. Francis Ormond laid the foundation for the university in 1887. It initially began as a night school where courses related to technology, art, and science were offered to students. The university was granted the title of the public university in 1992.
    RMIT University enrols almost 87,000 students every year, including 34,347 international onshore and offshore students. University also earns $54.1 million through their research income.

    The university holds 11th rank in the whole world in the field of art and design subjects. The main campus of RMIT University is in the centre of Melbourne city and has got huge heritage value as the campus is located in the oldest section of the city. Other two campuses of the university in Australia are Bundoora Campus and Brunswick Campus. It also has two regional sites and two campuses in Vietnam and a centre in Spain. Since then the campus has developed to 87 buildings.

    The unique feature of RMIT University is that there are no boundary walls and the whole of the university is spread along with the six city blocks covering a huge area of about 720,000 sqm.

    The strength of the alumni community of RMIT University is more than 437,000 graduates who are currently working across 130 countries. Some of the well-known alumni of the university are Jim Stynes, famous charity worker; James Wan, movie director and writer; Lydia Lassila, Australian winter Olympic gold medalist; Charles Billich, famous Australian artist and Australian animator Felix Colgrave.

    Similar jobs

    Recent blogs