General Motor

General Motor

Personnel Director, CCA (Jackson)


NOTE: This position requires an employee to be on-site on a full-time basis.

The Role

General Motors is looking for Human Resources (HR) and Labor Relations (LR) professionals who are excited to help lead in the HR space. As a Personnel Director, you will be responsible for delivery of HR and LR services at our Jackson Customer Care & Aftersales (CCA) site located in Mississippi which employs a combined total of approximately 90 people.

In addition to providing daily support on HR and LR activities, you will provide leadership and direction that supports our General Motors' mission, culture, and objectives. You will work strategically with assigned functional business leaders to improve working relationships, build engagement, increase output, and attract and retain talent. You will also have responsibility for some site Safety related activities.

This is a great role for someone who is interested in becoming an exceptional HR/LR leader and for someone who has a desire to make a lasting impact on an organization.

What You'll Do

  • Partner with the Plant Manager in driving GM culture, promoting positive employee experiences and improving employee engagement
  • Promote a positive working relationship with the union through consistent application of local and national agreements
  • Negotiate and implement local and national agreements
  • Participate in Joint Leadership Meetings and activities
  • Ensure adherence to the Grievance Procedure
  • Provide HR leadership for the site (i.e. talent planning, performance management, compensation planning, recruiting and selection, etc.)
  • Ensure compliance to policy and support investigations of employee concerns
  • Manage hourly, contract and salaried employment administration
  • Facilitate training on HR policies, HR/LR procedures and contractual agreements including the UAW Local and National agreements
  • Champion assigned Workplace Safety System Elements and administration of local safety related items
  • Support People Involvement and implementation of our Global Manufacturing System (GMS)
  • Core HR:

  • Champion projects that support key HR & Center of Expertise (COE) objectives in function and country.
  • Partner with Site Leadership and People Leaders in driving GM culture, promoting positive employee experiences, and improving employee engagement
  • Participate in regular HRM and Talent Forum discussions with Site Leadership
  • Partner with COE to ensure that local policies, procedures, legislations, collective agreements, and regulations are administered appropriately in accordance with country and functional direction
  • Cascade company-wide communications and announcements. Provide complex- wide communications on HR/LR initiatives, process changes, and improvements that impact all employees.
  • Ensure appropriate support to the business in regard Human Capital Plans implementation.
  • Support enterprise-initiatives, including Talent Spotting, Workplace of Choice, Diversity, Equity, and Inclusion, and compensation programs.
  • Support processes on employee life cycle from hire to exit.
  • Function as escalation point of contact for uncommon or exceptional employee issues.
  • Partner with Legal and Government to maintain in-depth knowledge of employment requirements related to management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with legal departments as needed/required.
  • Identify areas of opportunity for continuous improvement and partner with COEs to build effective working relationships and provide constructive field perspective to influence common processes and procedures.
  • Leadership Coaching: Identifies individual leadership coaching needs and performs necessary coaching to Leaders.
  • Labor:

  • Manage positive working relationship with union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies and agreements concerning wages, hours and working conditions, including investigating, answering, and settling grievances, problem- resolution, implementation of strategic initiatives and lead in negotiations where required / applicable.
  • Support the facilitation of training to the workforce.
  • Support Global Manufacturing System Team on People Involvement pillar (GMS) and Workplace Safety System Implementation.
  • Additional Description

    Your Skills & Abilities (Required Qualifications)

  • Bachelor's degree in HR, LR, Business, related field OR at least 4 years equivalent experience
  • Minimum 3 years of experience providing HR and/or LR support to an organization
  • Experience working in a union environment, negotiating, and resolving conflicts
  • What can give you a competitive edge (Preferred Qualifications)

  • Bachelor's and/or Master's degree in HR, LR, business or related field
  • Understanding of Health and Safety practices and requirements
  • Experience in Warehouse, Manufacturing, Operation or Distribution
  • Organized, able to work independently, meet deadlines and thrive in an ambiguous environment
  • Highly proficient analytical and project management skills
  • Strong Interpersonal Skills
  • Excellent written and verbal communications skills
  • Proficiency in Word, Excel, PowerPoint, and HR applications (e.g. Workday, etc.)
  • Ability to maintain confidentiality regarding HR/LR matters

    About GM

    Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

    Why Join Us

    We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

    Total Rewards Benefits Overview

    From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

    Diversity Information

    General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

    We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

    Equal Employment Opportunity Statements

    The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

    Job details


    Personnel Director, CCA (Jackson)


    General Motor


    United States


    June 11, 2024

    Application deadline

    August 27, 2023

    Job type




    About the employer

    We embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Our diverse team of 164,000 employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion.

    Together, we want to make electric vehicles for everyone and safely push transportation beyond our wildest imaginations with autonomous vehicles and advance hydrogen fuel cell technology. We are proud of our achievements so far, but there is more work to be done. Together, for everyone.


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