General Motor

General Motor

New Model Readiness Analyst


Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. The employee's role enables them to work at a GM facility or off-site as frequently as needed or desired. This position requires an employee to be onsite 1-3 times per week at GM Global Technical Center – Estes Engineering Center in Warren, MI.

The selected candidate must reside or relocate within 50 miles of Warren, Michigan. Relocation may be provided.

The Initial Order Readiness team within Customer Care and Aftersales is seeking a creative problem solver and risk taker that can impact the direction of the Supply Chain as well as support our internal and external customers. The New Model Readiness Analyst , with the assistance of the entire team, help to ensure that vehicle parts are available to dealers when new model vehicles arrive. Our team is driven to translate ask into action plans; fail fast and learn to ensure that all customer needs are met. Success is defined by welcoming new challenges and innovating ways of thinking that craft future possibilities and drive effective decision making.



  • Support the strategic development and execution planning required to support all new programs (Domestic, Mexico, Export or Defense product launches) of which service parts supply are required at or before the start of production and on an on-going basis.
  • Execution:

  • Facilitate new model process oversight and execution necessary to set up parts in the system which allow for order placement, processing, and part availability with the contracted supply base.
  • Drive visibility and successful escalation of issues not meeting availability and or readiness timing deliverables.
  • Escalation:

  • Serve as New Model Availability SME in meetings and workshops.
  • Deepen understanding of business issues and data challenges of the business.
  • Engagement :

  • Foster positive interactions with customers/partners and make recommendations for enhancements where appropriate.
  • Identify business strengths and weaknesses and suggests areas of improvement.
  • Be a champion of change for opportunities that motivate and result in effective business improvement. Live the See it, Own it, Do it, Solve it mindset
  • Assist in the development of Supply Chain Management tools, process and documentation that drive daily operations with a quality focused mindset
  • Ability to simultaneously manage multiple complex projects with aggressive deadlines and visibility
  • Qualifications:

  • Bachelor's Degree in Business or equivalent experience
  • Intermediate skillset in Excel is required; Advanced skillset preferred
  • Ability to work cross-functionality with a one team mindset to proactively drive effective business decisions supporting achievement of business goals
  • Recognized ability to act with a sense of urgency to problem solve issues with an understanding of impacts to both internal and external stakeholders
  • Demonstrated interpersonal capabilities working with multiple stakeholders who may have conflicting metrics and may ultimately require facilitating a compromise to reach the best solution
  • Strong oral and written communications skills
  • Competency in Microsoft Office Suite: Excel, PowerPoint, Word, Teams, Access
  • IMS, Sharepoint, Erapa-I, Erapa-NA, Mexico SAP, ECR, and EUC data familiarity is preferred

    Additional Description About GM

    Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

    Why Join Us

    We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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    Diversity Information

    General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

    We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

    Equal Employment Opportunity Statements

    The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

    Job details


    New Model Readiness Analyst


    General Motor


    United States


    June 11, 2024

    Application deadline

    September 10, 2023

    Job type




    About the employer

    We embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Our diverse team of 164,000 employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion.

    Together, we want to make electric vehicles for everyone and safely push transportation beyond our wildest imaginations with autonomous vehicles and advance hydrogen fuel cell technology. We are proud of our achievements so far, but there is more work to be done. Together, for everyone.


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