Monash University

Monash University

MRS Graduate Business Services Officer



MRS Graduate Business Services Officer

Job No.: 657740

Location: Clayton campus

Employment Type: Full-time

Duration: 18-month fixed-term appointment

Remuneration: $78,255 - $89,888 pa HEW Level 05 (plus 17% employer superannuation)

  • Be inspired, every day
  • Enjoy the freedom to discover something new
  • Take your career in exciting, rewarding directions
  • At Monash, work feels different. There's a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

    We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

    Learn more about Monash.

    Monash Residential Services provides a range of on and off-campus accommodation options and services to students, staff, the business community and short-term visitors to Monash University. For information about the services we provide, please see our website: www.

    The Opportunity

    MRS has the opportunity to support 2 recent Monash graduates to gain exposure to a range of business departments and develop their skills and capabilities as the MRS Graduate Business Services Officers.

    The MRS Graduate Business Services Program is conducted over an 18-month period with graduates gaining experience through four key areas within Monash Residential Services - Front Office, Admissions, Operations and Projects. The Program ensures that the graduates will gain experience through on-the-job learning and develop the ability to provide a range of professional, complicated and high-quality administrative services to support the effective operation of a large and complex organisational unit.

    The experience includes implementing and undertaking auditing, bookings management, facilities management, asset management, customer service, admissions processing, project coordination and maintaining excellent working relationships with internal and external stakeholders.

    The MRS Graduate Business Services Officer will also be trained to provide complex administrative support for projects and programs with a focus on excellence in process and judgement and provision of sound and timely advice and support to students, staff and other stakeholders.

    To be considered for this role you will be a recent Monash graduate with a relevant degree along with:

  • A willingness to undertake continuous learning and professional development with the aim to deliver effective operational processes and systems
  • Organisational skills, including the ability to set priorities, manage time and plan work to meet deadlines as well as analytical and problem- solving skills
  • A strong commitment to excellence in customer service and a hands-on approach to service provision
  • Well-developed written and verbal communication skills, including the ability to interact with a diverse range of clients and respond positively when resolving issues
  • Highly developed computer literacy, including experience using business software such as Microsoft Office
  • Diversity is one of our greatest strengths at Monash. We encourage applications from First Nations people, culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities, and age groups.

    Be part of our story. Work with us to#ChangeIt.

    This role is a full-time position; whilst this role is worked on-site, we have a range of policies in place enabling staff to combine work and personal commitments more easily.

    At Monash University, we are committed to being a Child Safe organisation. This position at the University will require the incumbent to hold a valid Working with Children Check.

    If this sounds like a position that suits your current career focus we look forward to hearing from you. To apply, simply submit your CV along with a cover letter, and a document addressing the Key Selection Criteria contained within the attached Position Description. For more information, please refer to "How to apply for Monash Jobs".


    Emily Lei, Manager, Administration & Engagement, +61 3 9905 7398

    Position Description

    MRS Graduate Business Services Officer

    Closing Date

    Tuesday 28 November 2023, 11:55pm AEDT

    Supporting a diverse workforce

    Email Job Apply now

    Monash University recognises that its Australian campuses are located on the unceded lands of the people of the Kulin nations, and pays its respects to their elders, past and present.

    Job details


    MRS Graduate Business Services Officer


    Monash University




    November 14, 2023

    Application deadline

    November 28, 2023

    Job type



    Business and Economics

    About the employer

    Monash University 

    Monash University Is the largest university in Australia, ranked in the world's top 100 and a member of the prestigious Group of Eight.  We're named after Sir John Monash, and fuelled by his desire for our students to leave here with a greater sense of purpose, and the skills and confidence to create positive change. 

    In under 60 years, we've grown from a single campus into an education and research powerhouse with a presence on four continents, committed to the challenges of the age.

    Our work is making an impact all over the world, from bringing clean water to villages in Africa to creating new life-saving medicines.

    An international experience

    With four Australian campuses, one in Malaysia and over 100 international partners, we're making a difference on a global scale.  You'll have access to more research collaborations, more global partnerships, and a greater choice of overseas opportunities.  

    All Monash courses have an international focus, whether you take subjects on global issues, participate in study abroad programs, or learn alongside students from diverse cultures.  Monash prepares you for the global workforce - you can start your degree in Australia, and continue your studies in Italy, Malaysia, India, China, or any of our 100 partner institutions worldwide.

    A recognised world leader in research

    We're active in over 150 fields of research across our 10 faculties, in areas as diverse as additive manufacturing, drug development, domestic violence and sustainable design. Many ideas developed at Monash - such as a new Malaria vaccine and 3D-printed engines - have been commercialised and are making a difference to the world we live in.

    Partnerships in industry and government

    Home to various precincts of innovation, we foster collaboration across traditional and unexpected disciplines.  We build teams and form links, we bring together diverse minds - researchers, companies, businesses and technology - creating knowledge hubs of the future.

    Plenty of options

    Our large range of courses allows you to match your studies with your ambitions.  Monash University offers one of the largest range of degrees in Australia, including over 140 innovative double degree options, bachelor, master and PhD degrees.


    We believe everyone should have the opportunity to make their mark on the world, which is why we offer over 200 different types of scholarships  for new and current students. They take care of everything from course fees to travel and accommodation. Our scholarships aren’t just reserved for those with the best academic track record – we provide support for disadvantaged students as well.

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