Monash University

Monash University

Medical Receptionists - Multiple opportunities!



Medical Receptionists - Multiple opportunities!

Job No.: 661402

Location: Clayton and Peninsula campuses

Employment Type: Part-time, fraction (0.6) - Full-time (1.0)

Duration: Continuing appointments

Remuneration: Pro-rata of $78,255 - $89,888 pa HEW Level 05 (plus 17% employer superannuation)

  • Permanent full-time and part-time roles
  • In person and onsite across major campuses with flexibility in working hours
  • Great benefits with affordable parking options
  • At Monash, work feels different. There's a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

    We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

    Learn more about Monash.

    The Opportunity

    This is an exciting opportunity to join an established team of friendly and hardworking individuals, delivering excellent patient care. The University Health Service is seeking experienced Medical Receptionists to become an integral part of a diverse team and contribute to the ongoing work and success of on campus health services.

    In this role, you will be responsible for providing professional reception and administrative support services to the University Health Service (UHS), as well as aiding the University Health Service medical practitioners, registered nurses, counsellors and other allied health professionals. As the face of reception, you will not only be responsible for professionally receiving, processing and triaging patients attending the UHS but you will also contribute to the efficient operations of the University Health Services.

    University Health Services (UHS) are located on each of the Monash campuses with the UHS reception team being the front line of the service providing a broad range of key administrative tasks.

    As the successful candidate, you will be highly organised, empathetic, and an excellent communicator. Your previous experience working in a medical practice in an administrative and/or reception role and understanding the day to day workings of a medical practice will be a major asset in this role.

    This is a fast-paced role, applicants must have high-level skills including verbal and written communication, listening skills, time management, task prioritisation whilst working independently and as part of the team. It would suit applicants who can manage multiple tasks with confidence.

    Are you looking for your next challenge? Would you thrive being a part of an expanding team supporting students, staff and visitors to Monash University? Then we look forward to hearing from you!

    Diversity is one of our greatest strengths at Monash. We encourage applications from First Nations people, culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities, and age groups.

    Be part of our story. Work with us to #ChangeIt.

    Monash avidly supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

    Your employment is contingent upon the satisfactory completion of all pre- employment and/or background checks required for the role, as determined by the University.

    To apply, simply submit your CV along with a cover letter (max 2 pages) that addresses your suitability for the role in the context of the selection criteria. A separate document addressing the Key Selection Criteria is not required. Please refer to "How to apply for Monash Jobs".


    Ms Tracey Carrington, Senior Practice Manager, Health Service, +61 3 9905 3176

    Position Description

    Medical Receptionist

    Closing Date

    Wednesday 21 February 2024, 11:55pm AEDT

    Supporting a diverse workforce

    Email Job Apply now

    Monash University recognises that its Australian campuses are located on the unceded lands of the people of the Kulin nations, and pays its respects to their elders, past and present.

    Job details


    Medical Receptionists - Multiple opportunities!


    Monash University




    February 12, 2024

    Application deadline

    February 21, 2024

    Job type



    Medicine,Social Science

    About the employer

    Monash University 

    Monash University Is the largest university in Australia, ranked in the world's top 100 and a member of the prestigious Group of Eight.  We're named after Sir John Monash, and fuelled by his desire for our students to leave here with a greater sense of purpose, and the skills and confidence to create positive change. 

    In under 60 years, we've grown from a single campus into an education and research powerhouse with a presence on four continents, committed to the challenges of the age.

    Our work is making an impact all over the world, from bringing clean water to villages in Africa to creating new life-saving medicines.

    An international experience

    With four Australian campuses, one in Malaysia and over 100 international partners, we're making a difference on a global scale.  You'll have access to more research collaborations, more global partnerships, and a greater choice of overseas opportunities.  

    All Monash courses have an international focus, whether you take subjects on global issues, participate in study abroad programs, or learn alongside students from diverse cultures.  Monash prepares you for the global workforce - you can start your degree in Australia, and continue your studies in Italy, Malaysia, India, China, or any of our 100 partner institutions worldwide.

    A recognised world leader in research

    We're active in over 150 fields of research across our 10 faculties, in areas as diverse as additive manufacturing, drug development, domestic violence and sustainable design. Many ideas developed at Monash - such as a new Malaria vaccine and 3D-printed engines - have been commercialised and are making a difference to the world we live in.

    Partnerships in industry and government

    Home to various precincts of innovation, we foster collaboration across traditional and unexpected disciplines.  We build teams and form links, we bring together diverse minds - researchers, companies, businesses and technology - creating knowledge hubs of the future.

    Plenty of options

    Our large range of courses allows you to match your studies with your ambitions.  Monash University offers one of the largest range of degrees in Australia, including over 140 innovative double degree options, bachelor, master and PhD degrees.


    We believe everyone should have the opportunity to make their mark on the world, which is why we offer over 200 different types of scholarships  for new and current students. They take care of everything from course fees to travel and accommodation. Our scholarships aren’t just reserved for those with the best academic track record – we provide support for disadvantaged students as well.

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