Mount Royal University

Mount Royal University

Manager, Security Services


Closing in 3 days

Job Title

Manager, Security Services

Requisition #


Job Type

Permanent (for any group)

Position End Date (if applicable)


MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)


About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, nearly 15,000 credit students choose from 12 bachelor degrees and 36 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

About the Department of Security Services

Security Services responds to alarms and accidents, provides emergency first aid and responds to unusual activity on campus 24/7. Security Services is considered an essential service within the University.

About the Role

The Manager of Security Services reports directly to the Director of Security Services at Mount Royal University.

The position involves a high volume and considerable diversity of work. The primary purpose is to assist the Director in carrying out the mission of Security Services including acting as an incident commander to strategically and tactically direct all security incidents and emergency operations, engaging in the active management of staff including recruitment, training, and discipline, and planning the day to day tasks for assignment to Security Representatives.

The position will have direct management responsibility over all MRSA staff within Security Services. The Manager will assist in the creation and implementation of risk management programs, security assessments, audits, and other initiatives to enhance campus safety and quality of life while ensuring legislative compliance and the development and enhancement of policies and standard operating procedures.

The hours of work for this position are established at 35.0 hours per week. However, the Manager may be called upon to work off-routine hours or on an emergency basis, when required, due to the needs of Mount Royal University and the Security department, which works on site 24 hours a day, 7 days a week.

  • Engage in the management and supervision of all MRSA staff within Security Services, which includes the hiring, firing, and disciplining.

  • Develop daily operational plans for execution by Security Representatives including door locking/unlocking, patrol requirements, and so forth.

  • Activate the University's Emergency Response Plan during significant accidents/incidents and act as Incident Commander.

  • Ensure the optimal operation of the technology platforms within Security (Genetec, iCetena, CCTV, radio, and door access control) and engage with technical specialists from IT and the platform vendors as required.

  • Develop and implement an onboarding and ongoing training program for Security staff

  • Strategic planning, organization, direction, and ongoing evaluation of the Security Services Department.

  • Assist with developing policies and management of the approval process for all procedures related to Security Services, Sexual Assault, Trespass and all other safety and security-oriented policy.

  • Assist with the overall design, implementation, life cycle development and management of security systems such as the key and card access controls, CCTV camera system and the burglar/duress alarm system throughout the campus and satellite locations (Springbank Hanger).

  • Report on activities, indicators and outcomes related to emergency response and Security Services on a regular basis.

  • Continuous improvement of the service delivery model.

  • Responsible for ordering security uniforms, duty gear, and materials for the security department

  • Qualifications


  • University Bachelor Degree, preferred.

  • Certified Protection Professional or similar designation, preferred.

  • Experience:

  • 6-10 years of management and / or leadership experience

  • Experience in Security or civilian law enforcement, preferred but not required.

  • Skills and additional requirements:

  • Basic understanding of Building and Fire Code

  • A strong sense of emotional intelligence and a high level of maturity

  • Ability to work under conditions of extreme uncertainty and high stress

  • Training in WHMIS, operation of Mass Communication system, operation of fire panel

  • Level 300 Certification in the Canadian Incident Command System, preferred.

  • Outstanding abilities in interpersonal interaction and communication

  • Technology proficiency (using office software, google drive, CCTV and access control systems)

  • Experience managing budget and payroll

  • Capable of handling multiple responsibilities and demonstrates strong work ethic

  • MRU Leadership Competencies:

  • Have integrity and is inclusive

  • Empower others

  • Foster growth

  • Engage and support others

  • Take risks and are innovative

  • What We Offer

    Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

    At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

    Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre.

    Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, climbing, aquatics, sports and certifications for students, employees and the public.

    MRU supports full immunization as the best way to protect yourself and our campus community and strongly recommends vaccination against COVID-19.

    Union: MGMT/Exempt

    Position Class: Management - 02

    Salary: $91,474 - $126,233 Per Annum

    Closing Date: October 1, 2023

    A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: Last Name, Requisition Number, Document Title.pdf (ex. Smith, 999999, CV.pdf).

    All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

    Recent Mount Royal graduates who are foreign nationals may be eligible to work on campus. Please refer to the Citizenship and Immigration Canada website under Post-Graduation Employment at https:// www.

    We thank all applicants for their interest. Only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Mount Royal University hires on the basis of merit and is strongly committed to fostering diversity as a source of excellence, intellectual and cultural enrichment, and social strength. We welcome applications from those who would contribute to the further diversification of our staff, faculty and their scholarship including but not limited to Indigenous Peoples, women, persons with disabilities and persons of any sexual or gender identity, ethnic, national or socio-economic background, religion or age.

    Job details


    Manager, Security Services


    Mount Royal University




    September 19, 2023

    Application deadline

    October 01, 2023

    Job type



    Law,Social Science

    About the employer

    Mount Royal University is a well-established public university which was founded in 1910. This is a Canadian university which was created following a charter by the Alberta provincial government. It became a post-secondary institution in 1931 as Mount Royal Junior College, which offered transfer courses to the University of Alberta and later to the University of Calgary. In 1972, it shifted its base to a new campus in Lincoln Park, which was previously an air force base. It is in the year 2009 that this institution was granted its university status. In 2017, this university was awarded the Ashoka Changemaker Campus designation joining 44 universities which are excelling in the field of social innovation and change-making. The university currently offers 12-degree programmes and 32 majors with an average class size of 29 students.

    This university comprises various faculties, including a number of interesting fields of study. The Arts faculty of this university teaches subjects such as economics, justice, and policy studies, English, languages, and cultures, humanities, interior design, psychology, sociology and anthropology. The Bisset School of Business of this university specialises in subjects such as accounting, aviation, finance, general management, human resources, innovation and entrepreneurship, international business, marketing, social innovation and supply chain management. This university's School of Communication Studies focuses on subjects like broadcast media studies, information design, journalism and public relations.

    The university's Faculty of Health, Community and Education comprise Child Studies and Social Work, Education, Health and Physical Education, School of Nursing and Midwifery. The university's Faculty of Science and Technology includes child studies and social work, education, health and physical education, as well as School of Nursing and Midwifery. The university's Faculty of Science and Technology features biology, chemistry and physics, earth and environmental sciences, mathematics and computing. The university also has the Faculty of Continuing Education and Extension. This university has numerous institutes, such as Institute for Community Prosperity, Institute for Environmental Sustainability, Institute for Innovation and Entrepreneurship, Institute for Scholarship of Teaching and Learning and International Education.

    Its centres include the Centre for Community Disaster Research, Centre for Child Well-Being and Iniskim Centre. This university also has a library - Riddell Library and Learning Centre which was opened in 2017. With a seating capacity of 1,700 people, the library comprises 34 study rooms, 3-D printing facilities, and a cafe. This university also has a huge list of notable alumni which include Indo-Canadian Singer The PropheC, classical pianist Yuja Wang, Canadian actor Kavan Smith, Emmy-winning composer Dave Pierce, professional voice actor Kirby Morrow, motivational speaker Alvin Law, professional wrestler Bret Hart, and Emmy award-winning news anchor Chris Gailus

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