Position Title Manager of Admission Operations
Department/Office Admissions - College for Women
Position Summary Information
St Catherine University's Admission team invites applications for a
Manager of Admission Operations position!
The Manager of Admission Operations advances operational effectiveness to
achieve the university's new student enrollment goals across the College for
Women, College for Adults and Graduate College. The critical focus of this
role is to ensure the functionality of inquiry and application systems to
provide prospective students a 1st class user experience that is accessible
and equitable. This position leads all aspects of the enrollment process
including record and document management, data transfer and integrity, annual
cycle preparation along with procedure implementation and renewal. The Manager
of Admission Operations is the university point-person for both internal and
external stakeholders regarding admission process and systems and facilitates
collaborative troubleshooting and innovative solutions.
Annually lead the processing of more than 7,000 application records
leading to the enrollment of nearly 2,000 students each year.
Lead a team to support the recruitment, outreach and engagement of
prospective students across the student lifecycle.
Create relationships of trust and respect with direct reports and provide
ongoing supervision to ensure effective system and operational management.
Provide project direction and priority setting to support completion of
Train new employees and conduct ongoing training in system use and data
Lead admission cycle prep management for each academic term including data
point creation, form updates, communication refresh, and comprehensive
review for all colleges as well as external application services
Identify and implement best practices in application management and
related data exchanges, file review and automation.
Ensure data integrity and reliability of student records management
through use of ongoing quality reviews.
Conduct regular diagnostics and troubleshooting with such tools as
DocFinity and Hyland Data Transfer (Nolij) to complete data
Identify data dependencies and impact on related prospective student and
Resolve data discrepancies within admission data systems.
Complete ongoing testing and system reviews to optimize the user
Advance process improvement and modification to adapt to changes in
admission requirements, timelines, policies and procedures.
Implements ongoing CRM development including training, reviewing new
technology, building queries, etc.
Create a collaborative and supportive environment that ensures employees
of all cultures and abilities can operate effectively and efficiently in
Create a collaborative work environment among teams of multiple
stakeholders who have competing priorities.
Employees at St. Kate's feel a deep connection to the University's Mission and
Vision, and they live their values at work. Benefits available to full-time
Three weeks of accrued vacation time as well as fourteen (14) paid
holidays and six paid “gift” days when the university is closed.
Accrued sick time.
Free tuition for employees and reduced tuition for their families after
one year of service
Health, dental, and vision insurance
403b retirement plan access
Six weeks of paid parental leave after one year of service
St. Catherine University in St. Paul, Minnesota, is a comprehensive Catholic
university and home to one of the nation's largest colleges for women, with
associate and graduate programs for all genders. Founded by the Sisters of St.
Joseph of Carondelet in 1905, the University integrates liberal arts and
professional education within the Catholic traditions of intellectual inquiry
and social teaching. Committed to excellence and opportunity, St. Catherine
enrolls students in certificate, associate, baccalaureate, master's and
doctoral programs in traditional day and evening/weekend/online formats.
Three (3) years professional experience in college admissions or a
Three (3) years working in a CRM database and related admission systems
Two (2) years managing and leading a team
•Understanding of the student application lifecycle and corresponding
data, procedures, and integrations that ensure accessibility of the system
to all applicants.
Two (2) years of experience with CRM Slate, Banner/Argos, Docfinity and
Hyland Data Transfer (Nolij) software systems
Two (2) years of experience managing application services including
Common App, Centralized Application Service (CAS)
Ability to create policies and procedures where the format and content are
readily understood for ease of implementation.
Understanding of higher education and admissions best practices and
requirements (FERPA, international, transcripts, etc.)
Experience serving the needs of 1st generation, BIPOC and international
students through the application process
We seek creative, adaptable staff who enjoy working in a university climate
that promotes cultural diversity, multicultural understanding, and cultural
fluency. Consistent with the university's commitment to women, diversity and
social justice, preference will be given to candidates who manifest these
themes in their experience and service.
St. Catherine University is an equal opportunity employer. Our commitment to
inclusion reflects the central value of the Sisters of St. Joseph of
Carondelet to “love of neighbor without distinction” and provides a learning
and working environment that is enriched by the diversity of all our members.
Individuals of religious, racial, ethnic, gender identity, nation of origin,
or disability groups that have traditionally had less representation in higher
education are encouraged to apply. Should you need an interview accommodation
please contact us at [email protected] or 651-690-6565.
Application instructions for STAFF
Visit St. Kate Careers to apply. Three references and successful
completion of a background check will be required for employment.
Given the way campus life inherently puts people in close proximity to each
other, including residence and dining halls, classrooms, and gatherings, the
University has determined that a vaccination requirement is the best way to
keep our community safe and prevent potential outbreaks as we return to more
regular, in-person operations. St. Catherine University is requiring all
students, faculty (including adjuncts contracted for the fall semester and
beyond), staff, and residents age 12 and older to complete their COVID-19
vaccination series, including a booster, unless the University approves a
medical or religious accommodation or other accommodation/exemption as
required by applicable law. New employees must submit vaccination
documentation or be approved for an exemption/accommodation before beginning
work. For more information, visit stkate.edu/coronavirus-info/vaccine.
St. Catherine University
2004 Randolph Avenue, St. Paul, MN 55105
Equal Opportunity Employer / Drug Free Workplace / Tobacco Free Workplace
Our university is a proud member of the Upper Midwest HERC and is committed
to recruiting and retaining outstanding and diverse faculty and staff and
assisting dual career couples. For more information and to find other higher
education jobs in the Upper Midwest region, visit: www. uppermidwestherc.org.
Posting Detail Information
Posting Number 20220460-STAFF
Posting Start Date 05/11/2023
Application Deadline 05/28/2023
Posting Specific Questions
Required fields are indicated with an asterisk ().
What is your highest level of completed education?
Some high school
High school diploma or GED
Some graduate school
Professional degree (e.g., JD, MD)
How many years of full-time experience do you have in college admissions?
None or less than one
Five years or more
St. Kate's is committed to making Inclusive Excellence a reality and has identified “Drive a Culture of Inclusive Excellence” as one of six priorities in the strategic plan. Give a brief, specific example of how you have promoted a culture that values diversity, equity and inclusion in your current or recent role(s).
(Open Ended Question)
Given the way campus life inherently puts people in close proximity to each other, including residence and dining halls, classrooms, and gatherings, the University has determined that a vaccination requirement is the best way to keep our community safe and prevent potential outbreaks as we return to more regular, in-person operations. St. Catherine University is requiring all students, faculty (including adjuncts contracted for the fall semester and beyond), staff, and residents age 12 and older to complete their COVID-19 vaccination series, including booster, unless the University approves a medical or religious accommodation or other accommodation / exemption as required by applicable law. New employees must submit vaccination and booster documentation or be approved for an exemption/accommodation before beginning work. For more information, visit stkate.edu/coronavirus-info/vaccine. We include this information to ensure that candidates are aware of and acknowledge understanding of the new requirement.
I have read and understand the requirement.
Are you presently legally authorized to work in the United States for any U.S. employer? Please be aware that St. Catherine University is only able to consider candidates who are authorized to work in the United States.
St. Catherine University welcomes applications from candidates who are traditionally under-represented. We are happy to consider candidates who are currently in possession of a temporary work visa, however, please be aware that we do not offer employment visa sponsorship. Will you now or in the future require an employer to sponsor you for an employment-based visa/status in the U.S. (e.g. H-1B status)?
Can you perform the essential functions of this position with or without accommodation?
How did you hear about this opportunity?
St. Catherine University website
St. Catherine University employee
American College Personnel Association (ACPA)
Association of Catholic Colleges/Universities
Association of Student Affairs at Catholic Colleges and Universities
Chronicle of Higher Education
College or University website
Council of Independent Colleges
Diverse: Issues in Higher Education
Higher Education Case Managers Association (HECMA)
Higher Education Recruitment Consortium (HERC)
Hispanic Outlook on Education Magazine
Inside Higher Ed
Insight Into Diversity
Latinos in Higher Ed
LGBTQ in Higher Education
Minnesota College Professionals Association
Minnesota Council of Nonprofits
MinnesotaWorks.net/Minnesota Workforce Center
NAFSA: Association of International Educators
National Association of Independent Colleges and Universities
National Association of Student Personnel Administrators (NASPA)
National Conference on Race and Ethnicity (NCORE)
People of Color in Higher Education
Saint Paul Chamber of Commerce (SPACC)
Twin Cities Senior Student Affairs Officers listserv
Women in Higher Education