Open to both Internal and external
Posting In effect from
Closing Application Date
Applications will be reviewed commencing the closing application date and may continue until the position is filled.
Anticipated Start Date
Position End Date (If Applicable)
As the Manager, Ancillary Retail Services, you are the leader of retail services for the campus bookstore and print services and are accountable for all aspects of operations. Bookstore operations include course materials, general merchandise, and contract sales; both in-store and web-based. Print Services operations include the main print shop/copy centre and the institution's central copier multifunction device management.
As the leader you will create customer experiences that enhance store loyalty and deliver measurable results for each business unit. Responsible for managing all aspects of each business unit including staffing, marketing, product and production research, inventory management, talent acquisition, staffing, administrative procedures, budget administration and fiscal viability. Responsible for developing strategic goals, measurable objectives, and evaluation methods to ensure services align with the missions and goals of the university. In addition, fosters relationships with external vendors and community members.
This is a highly collaborative position that works closely with many internal departments and student groups to support events, initiatives, and specialized services. In addition, the position fosters relationships with external vendors and community members to optimize profitability, develop new revenue streams and represent the University.
REPORTS TO Associate Director, Ancillary Services
REQUIRED KNOWLEDGE/SKILLS Education:
Skills and Abilities:
Admin Pay Band BH
Kamloops, BC CA (Primary)
# of Hires Needed
Thompson Rivers University -> Ancillary Services -> Bookstore - Kamloops
Diversity and Inclusion Commitment:
Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.
NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Careers website. External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.
Manager, Ancillary Retail Services
Thompson Rivers University
September 16, 2023
September 29, 2023
Business and Economics
About the employer
Thompson Rivers University (TRU) was established in 1970 as a public academic and Research University. Located in Kamloops, BC, Canada is the main campus of the university. Many global leaders and people in business have graduated from TRU. It has distance and online education programs with TRU Open Learning division.
The inaugural convocation of TRU was held on March 31, 2005. The first official visit at the university was made by Prime Minister Paul Martin. On-campus, 15,500 students are studying a variety of programs.
Programs are from these schools and faculties; Faculty of Arts, Faculty of Adventure, School of Business and Economics, School of Nursing, Faculty of Education and Social Work, Culinary Arts and Tourism, Faculty of Law, Faculty of Science, Faculty of Student Development, and School of Trades and Technology.
The university is in the vicinity of the commercial districts and residential areas. And next door to Tournament Capital Center that is Kamloops' biggest recreational centre. Also, the University offers various outdoor adventures and cultural activities around its campus.
With TRU's World division, they have many international partners. With 26,000 studying students on the campus or through distance and online learning, the university provide 140 on-campus programs and 60 open learning programs. It has 2000+ employees including academic faculty, staff and administration.
TRU provides its students with academic research, extracurricular activities for community services. Most students from are from China, India and Saudi Arabia with other 70 countries.
33,000+ Canadian Alumni and 15,000+ International Alumni have graduated from TRU's undergraduate, graduate and vocational training programs. The TRU Alum stay connected with AlumNights that happen in Vancouver and Victoria. The notable alumni of TRU are Canadian actor Lorne Cardinal, Canadian novelist and former professor at the University of British Columbia, Steven Galloway; and Kamar Burke, Canadian retired professional basketball player.