Macquarie University

Macquarie University

Manager, AI Enablement




Newly created role to build AI enablement capabilities. 2-year fixed-term. Hybrid working arrangement.

• From $133,989 to $141,514 gross per annum (HEW Level 9), plus 17% employer's superannuation and annual leave loading • Full-time, fixed-term for 2 years. Based at Wallumattagal campus, North Ryde. • Newly created role to build AI enablement capabilities. Hybrid working arrangement.


A newly created AI Enablement team within IT will play a crucial role in integrating AI solutions across various faculties and departments, driving forward the University's strategic objectives. The team will develop, implement and support AI initiatives and projects across the University, encouraging innovation and enhancing academic and operational excellence through the application of artificial intelligence technologies.

The Manager, AI Enablement, will be responsible for leading the establishment of the University's AI enablement capabilities, in line with leading best practices and frameworks. This role will work closely with the IT senior leadership team, as well as key stakeholders in BIR Analytics, OGC, DVC-A, DVC-R, and faculties, and will be responsible for managing the AI Working Group and supporting the AI Advisory Taskforce.

Reporting to the Chief Information and Digital Officer (for the time being), you will:

  • In consultation with the manager, lead the establishment, adoption, implementation and continuous improvement of AI best practices, policies, procedures, and tools for the University and entities.
  • Work on functional design, process design, prototyping, testing, training, and defining support procedures, in collaboration with IT teams and University Executives.
  • Lead the liaison and provide expert advice to stakeholders and the relevant project teams, including providing feedback to enable team members to make necessary changes in product performance or presentation.
  • Partner with stakeholders to analyse and explain AI and machine learning (ML) solutions as well as set and maintain high ethical standards.
  • Work with service delivery owners to ensure process awareness and compliance is appropriately monitored and managed including the production and publishing of consistent metrics and reporting.
  • Articulate and document AI solutions ensuring the policies, processes, and practices standardise the management and use of AI domain capabilities.
  • Participate in service/service provider reviews and provide input about service level agreements and underpinning contract negotiations.
  • Manage and maintain effective relationships with internal and external stakeholders at all levels including Executives.
  • About You

    You will be an experienced IT project manager with 3-5 years of relevant experience. Your specific experience showcases a track record of successful technology project management ideally in higher education sector or equivalent also at least one year of hands-on experience in deploying AI technologies. You are a strategic thinker, capable of aligning AI initiatives with the university's overarching goals, fostering innovation, and enhancing both academic and operational performance.

    This role demands a unique blend of technical expertise and interpersonal skills. You must be a collaborative self-starter, comfortable in a dynamic, fast-paced environment, and adept at working as part of a team. You must be driven by the results and challenges that come with managing a diverse AI solutions portfolio and possess a methodical, consultative approach to their work. Leadership skills are crucial, as the role will be pivotal in establishing the University's AI capabilities, working closely with senior IT leaders, stakeholders across various departments, and steering both the AI Working Group and the AI Advisory Taskforce towards success. You must demonstrate a commitment to best practices and a keen understanding of the latest AI frameworks to thrive in this role.

    About Us

    Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.

    We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the staff benefits on offer.

    To Apply

    To be considered for this position, please apply online and attach your resume and a separate cover letter that addresses how you meet the below selection criteria (maximum 2 pages):

  • Tertiary qualifications in a related discipline or equivalent knowledge, skills and experience with a demonstrated commitment to ongoing professional development.
  • Proven expertise in the relevant AI domain, demonstrating in-depth knowledge of contemporary AI tools, frameworks, best practices, trends, and issues. This includes hands-on experience applying AI technologies (machine learning, natural language processing, etc.) to build practical solutions and a solid understanding of AI service management principles and frameworks.
  • Proven ability to provide AI technology leadership within complex, multi- stakeholder project environments. This includes expertise in guiding the development and successful execution of highly critical projects, with a focus on formal project delivery methodologies.
  • Proven experience in engaging, collaborating with, and influencing stakeholders at all levels, including senior leadership, to achieve desired business outcomes. This includes the ability to build effective relationships with internal and external stakeholders, demonstrating strong skills for successful influence and the ability to become a trusted advisor.
  • Exceptional interpersonal and communication skills (written and verbal), with a demonstrated ability to engage effectively with stakeholders at all levels using tailored language and writing with clarity and precision.
  • Proven ability to analyse complex information from diverse sources, exercise sound judgment in dynamic environments, and deliver clear analysis and reports. This includes a demonstrated capacity for creative problem-solving to achieve innovative, business-focused solutions.
  • Strong organisational and prioritisation skills with the ability to manage competing demands to meet deadlines.
  • Desirable:

  • Demonstrated knowledge of, and experience, working with one or more project management methodologies, which may be supported by certification (such as Agile, PRINCE2 or PMBOK).
  • Understanding of AI technologies and AI/ML processes within Higher Education.
  • This position requires a criminal record check.

    Role-specific Enquiries: Roz Howard, Director, IT Business Services via [email protected].

    General Enquiries: Lizzy Nguyen, HR Consultant via [email protected].

    Applications Close: Sunday, 19 May 2024 at 11:59pm (AEST).

    If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

    Applications Close:

    19/05/2024 11:59 PM

    Diversity and Inclusion

    Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.

    We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.

    Flexible Work

    At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.

    Job details


    Manager, AI Enablement


    Macquarie University




    May 02, 2024

    Application deadline

    May 19, 2024

    Job type



    Computer Science,Engineering

    About the employer

    Established in 1964, Macquarie University is a public university located in the suburbs of Macquarie Park in Sydney, Australia. The establishment of the university marked a bold step towards transforming the otherwise traditional education system that was prevalent in Australia. The institution offers several facilities and services to students and is ranked among the leading universities globally.
    The university has a total student enrolment of 40,209 students of which 27,795 students belong to full-time programs and 12,414 belong to part-time programs. The university saw a total of 8,641 international admissions and 31,568 domestic student enrollments for the last academic year (2019-20).

    A vibrant hub for students, researchers, and teachers, all work towards pursuing a common goal of a brighter future. Macquarie University has been ranked among the top 1% of universities in the world by QS World University Rankings, 2020. Considered one of the top universities in Australia, the university has been on the ninth position for Australia for employability (QS Graduate Employability Rankings, 2020), producing graduates that are among the most sought after professionals in the world.

    Spanning across 126 acres of land, the university provides an extensive range of courses for students to choose from. The Faculty of Business, The Faculty of Education, The Faculty of Engineering, The Faculty of Law, The Faculty of Science, The Faculty of Medicine and Health, The Faculty of Arts and Social Sciences, The Faculty of Information Technologies, The Faculty of Languages and Linguistics, The Faculty of Media, Communications and Performing Arts, The Faculty of Psychology and Cognitive Science and The Faculty of Security, Intelligence and Criminology offer various courses and research degrees for both undergraduate as well as graduate studies.

    The university has several accommodation options for its students to choose from. Students can select their hall of residence according to their preferences and would not face any inconvenience during their stay in the city. Amenities at Macquarie University campus include a Bookshop, Counselling Services, Cafes, Medical Clinic, Pharmacy, and a Private Hospital along with other facilities. The university is situated at a prime location and has the availability of most resources, students would require around its premises.

    The University also offers excellent sports facilities to students which are considered to be one of the greatest in the country. The Sports and Aquatic Centre located at the university has swimming pools, health clubs, basketball and squash courts, and even a martial arts area for students to indulge in.

    To promote global higher education, Macquarie University awards scholarships to the tune of $6 million. Scholarships are awarded on the basis of academic merit, diversity, leadership capabilities, financial hardship, and/or key achievements such as sports and voluntary experience. The university has one of the most substantial scholarship programs in Australia, providing several opportunities each year to international students to undertake studies at the university.

    Ranked among the safest cities in the world, Sydney is an ideal study destination for students from all across the world. The university takes the safety of its students very seriously and has security personnel posted within the campus walls.

    Some of the notable alumni of Macquarie University are Chris Lilley - Australian comedian, Rob Oakeshott - Member of the Australian House of Representatives, Tania Mihailuk - Member of the New South Wales Legislative Assembly, Adam Hills - Australian comedian, Murray Cook - Australian musician, Greg Page - Australian singer, Lauren Jackson - Australian basketball player and Anthony Field - Australian musician among many others.

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