Lancaster University

Lancaster University

LUSU Living Manager

United Kingdom

Closing soon

LUSU Living Manager

Students' Union Location: Bailrigg, Lancaster UK Salary: £31,396 to £36,024 (Full time, indefinite) Closing Date: Friday 31 May 2024 Interview Date: Friday 07 June 2024 Reference: 0502-24

Lancaster University Students' Union provides excellent services and opportunities to support and inspire our diverse population of over 15,000 students to make the most of their experiences at university.

One of our flagship services for our student members is SU Living- providing a high standard, accredited & responsive student housing service, with students at the very heart of all we do.

We are now looking for an engaging, innovative, forward thinking Living Manager to complete our team, and actively contribute to our exciting, revised business model.

The role will be to manage and oversee the Students' Union lettings agency, operating across all aspects of the business, ensuring a profitable, safe and customer focussed operation.

You will have significant experience working in the lettings market, with the proven ability to help deliver the smooth management on all aspects of any relevant tenancy laws and regulations. Ensuring that properties meet the necessary agreed standards and have an in-depth knowledge of best practices and rental market trends. Time management and organisation is key and the ability to prioritise and multitask is essential.

To enable this, we expect that you will be aware of all current housing legislation affecting tenants and landlords. Knowledge of tenancy contracts, a great problem solver with the ability to maintain attention to detail and time management skill. A strong ability to effectively manage a team in the absence of the property manager and have excellent communication skills. Manage Excellent knowledge of Tenant referencing, Tenancy contracts, right to rent checks and prepare move in or move out reports.

Proactive positive stakeholder management is key- building and maintaining relationships with our property owners to ensure students enjoy their tenant experience. As a key member of the (regionally recognised) Lancaster University Homes Accreditation scheme you will be expected to ensure high standards are maintained, and as part of the Students Union these standards include safeguarding, equality, and a strong safety culture.

If you are an enthusiastic, committed, experienced housing lettings professional with a minimum of 2 years letting experience and looking for your next challenge within a supportive, engaging organisation, then this role is for you.

Due to the nature of the post, you will be required to work on campus.

For an informal discussion regarding the position, please email Tony Camp who is our Head of Commercial Services - [email protected]

We particularly welcome applications from black and minority ethnic people for this role in order to increase our staff diversity in this part of the Students' Union

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Further details:
  • Job Description
  • Person Specification
  • Please note: unless specified otherwise in the advert, all advertised roles are UK based.

    Find out what it's like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.

    The University recognises and celebrates good employment practice undertaken to address all inequality in higher education.

    We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.

    Job details


    LUSU Living Manager


    Lancaster University


    United Kingdom


    April 30, 2024

    Application deadline

    May 31, 2024

    Job type



    Business and Economics,Law

    About the employer

    Established in 1964 by the Royal Charter, Lancaster University is amongst the leading research-intensive universities in the UK. It is among the only 6 collegiate universities in the country and has collaborations with NHS, GCHQ, LEP, CEH, EA, Sunway University, and UFLA, Brazil. Initially, the university was based at St. Leonard's Gate. The campus was moved to Bailrigg in South Lancaster in 1968. The university formerly had four colleges namely Cartmel, County, Lonsdale, and Bowland. Grizedale, Fylde, Furness, Pendle, and Graduate colleges were set up after 1990. Currently, it has 9 colleges that offer a total of 18 research programs.

    The Lancaster University campus occupies a beautiful 560-acre parkland site at Bailrigg, just three miles from Lancaster city center. The Bailrigg campus is home to Lancaster Arts, bringing together our own theatre, art gallery, and concert series. The Nuffield Theatre is one of the largest professional studio theatres in Europe. It hosts public performances of theatre, contemporary dance and live art from some of the best-known and respected companies from the UK and abroad. Each of the 9 colleges has its private residence blocks, administration staff, halls, bars, and Wi-Fi enabled common areas. There are two banks, a bakery, an ice-cream parlor, general stores and supermarkets, a beauty salon, and a post office on the university campus. Lancaster also has Chaplaincy Centre which houses prayer rooms with facilities for different faiths such as Christian, Buddhist, Hindu, Jewish, Islam, and Baha'i. Lancaster University provides university bus services making it convenient for the students and employees to commute. Further, the M6 motorway is only a five minutes' drive from the campus. It takes 10 minutes to drive to the West Coast Main Line that connects the city to London, Scotland, and Manchester.

    The academic structure of the university consists of undergraduate degree programs, postgraduate courses, research, and doctoral level programs. The acclaimed staff of the university guides the students into international level research centered on humanities, business subjects, natural sciences, modern languages, social sciences, and technology. Presently, the university has over 13,000 full-time students enrolled for first and higher degrees. There are 3,027 employees on the university campus including 1,323 faculty members.

    Lancaster University has over 148,000 alumni in more than 180 countries. The university has a notable list of alumni who have gained recognition in their respective disciplines. Emily Fleeshman is a Hollywood actress, famous for her role of Nikki in popular TV show Still Open All Hours. Also, she is the founder of an acting school named ‘The Actors' Lab’ based in Salford. Satnam Rana is a news presenter on BBC. Some other noble laureates of the university are Roger Ashton-Griffiths (actor), Andrew Brooke Miller (Novelist), Catherine Jane Smith (a member of British Labour Party), Lucy Jane Briers (actor), Andy Serkis (actor and director), Bruce Sewell (former counsel of Apple).

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