University of East London

University of East London

Library and Digital Technology Assistant

Library and Digital Technology Assistant

Location: Stratford Campus Salary: Starting salary from £29798 to £32815 per annum inclusive of London Weighting Post Type: Full Time Post Type: Permanent Closing Date: Tuesday 21 May 2024 Interview Date: To be confirmed Reference: 0656-24-PS


If you are seeking a career that combines innovative education with a passion for crafting positive change, look no further than the University of East London.

Founded in 1898 to meet the skills needs of the 2nd industrial revolution, we're now in Year 5 of our ground-breaking 10-year Vision 2028 strategic plan, orchestrated by our Vice-Chancellor and President, Professor Amanda Broderick.

Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We are committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a sustainable, inclusive, and green future.

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us shape the future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for generating positive change. We're an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

If you're ready to join a team that values your outstanding skills and perspectives and is dedicated to making a difference, we invite you to explore a career with us. We are excited to welcome versatile individuals who are committed to advancing their careers while making a positive impact on the world.


Library, Archives and Library Services at UEL is a diverse, customer-focused service committed to building on our excellent customer service to enhance the experience of all members of the university and the wider community. With two campus libraries providing a range of study spaces for our customers and a wealth of online resources and services, we are proud holders of the Customer Service Excellence award.


To provide high quality, customer focused library, archives and open access IT support to a diverse learning and research community both face-to-face and online. To ensure customers have a good understanding of the resources available to them and to guide them in the use of these. To participate in the routine work of LALS.


To work as part of a team to provide helpdesk and roving services as needed; assisting customers with library transactions.

To provide high quality front-line IT support to customers including advice on: printing; supported software; e-submission and the VLE; use of mobile devices; Wi-Fi and internet troubleshooting; Office365.

To answer library service, facilities, and resource enquiries face-to-face or through our enquiry management system checking student records where necessary and referring or escalating to colleagues or external services when appropriate.

To advise students about all information resources including our physical and online collections, guiding students towards resources as appropriate for their discipline and level of study and providing instruction on how to use them.

To assist in the provision of a range of library services, including stock acquisition and management, reading lists, free e-textbooks, holds, interlibrary loans, communications, and social media. To work in accordance with UEL's equality and diversity policies.

Local Requirements

The postholder will be required to work evening and Saturday duties on a rota basis.

This post involves regular onsite hours at both Docklands and Stratford campuses with opportunities for home-working subject to operational needs.

Benefits Package

Here are UEL we understand it's about more than just a salary. It's about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE.

We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (3 additional days over Christmas) plus bank holidays and we're always open to consider flexible working arrangements. We have a shared success bonus scheme of up to £5,000 pa, subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on; Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.

Equal Opportunities

UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!

Further details: Job Description & Person Specification

To contact the recruitment team please phone+44 20 8223 3000 x 4600 or e-mail [email protected]

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.

Job details


Library and Digital Technology Assistant


University of East London


United Kingdom


May 08, 2024

Application deadline

May 21, 2024

Job type



Computer Science,Engineering

About the employer

University of East London (UEL) is a public university that comprises three colleges; College of Applied Health and Communities, College of Arts, Technology and Innovation, and College of Professional Services. The university is counted among the top academic institutions that provide quality education and excellent career opportunities to its students.

UEL has three campuses located in London, including Docklands Campus, Stratford Campus, and University Square. The university administers over 90 societies and clubs, and two student hubs. Also, university students have access to one of the greatest gymnasiums in London, Underground Bar, numerous restaurants and cafes. Located at the Docklands campus, the £21-million Sports Dock complex has two indoor sports arenas, an excellent fitness center, aerobics and dance studios, outdoor pitches and a sports therapy clinic. The outdoor sports facilities at the Docklands campus include football pitches, an outdoor gym, and a basketball court. Located at the Stratford campus, the well-known Queen Elizabeth Olympic Park has a tennis court, hockey fields, and a swimming pool. All university campuses maintain good residential facilities and have a pro-learning environment.

UEL offers numerous undergraduate, postgraduate and part-time degree courses in various fields such as business, law, social science, journalism, architecture, engineering, health, sports, sciences, psychology, and arts. Also, the university provides apprenticeship, research, and study abroad programs. The university also has partnerships with many national and international organizations in 10 countries that present students with several professional opportunities and a global perspective. The university has set up the Centre for Student Success to provide them with a strong support network that ensures the growth and development of the personalities and employability of the students. The university's employment hub helps students secure internships, placements, and work experiences after they graduate.

UEL has around 100,000 alumni based in 135 countries across the globe. Firoz Patel is the founder of the renowned charity organization Childreach International. Tony Rochford is the director of programming at MTV UK and has worked in some popular TV channels like CBeebies. Adam Gemili is a star athlete and the first Briton ever to run 100 meters in under 10 seconds and 200 meters in under 20 seconds. Roger Taylor is a popular musician, songwriter, and singer and is the drummer in the famous British rock band, Queen. Rupa Asha Huq is a columnist, DJ, and British Labor Party politician. Last but not least, Kemi Adeosun was the Nigerian finance minister in 2015.

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