Fisker

Fisker

Internet Sales Specialist

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit www. FiskerInc.com – and enjoy exclusive content across Fisker's social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.

Role Overview

Fisker is looking for a high performing Internet Sales Specialist , to join our growing European team. The ideal candidate will coordinate the sales and delivery process for Fisker customers and internal stakeholders. This position is responsible for ensuring that all customers have an enjoyable and informative experience. A strong candidate for the role will also establish strong workflows within team to make for a smooth purchasing experience for each customer.

Responsibilities

  • Act as the primary contact for assigned sales territory on day-to-day vehicle purchasing needs for prospective and current Fisker customers with the objective of providing the highest levels of positive customer experiences as possible

  • Develop and maintain relationships with internal and external stakeholders to optimize the buying experience

  • Coordinate with the Finance, Delivery, and Order Operations teams to ensure that all required documents and data pertaining to the vehicle purchase are complete and accurate prior to delivery

  • Support the Fisker purchase process including financing, leasing registration requirements, vehicle payments and delivery scheduling to help facilitate a seamless handover process

  • Provide operational support to business partners for ad-hoc initiatives

  • Monitor the vehicle order status and pro-actively communicate updates and order exceptions to key stakeholders - Follow-up for delivery, registrations, and other requested vehicle information

  • When needed resolve questions and concerns that arise during customer purchase process

  • Assist with the facilitation and scheduling of Home Delivery of the customers vehicle when requested

  • Perform other duties as assigned

  • Basic Qualifications / Knowledge / Experience

  • Commercial education or Bachelor's degree with a focus on the Automotive Sector

  • Prior work experience (1-4 years) in a vehicle sales, customer service, or dealership function within the automotive industry

  • Excellent interpersonal, written and oral communication skills in English, other European languages are a plus

  • IT systems experience and knowledge on Enterprise Resource Planning (ERP) as well as customer data systems

  • Advanced Excel skills along with good utilization of MS Office

  • Well organized, strong attention to detail, advanced analytical and problem-solving skills as well as a proactive mindset

  • Preferred Skills / Experience / Competences

  • Drive for Results : Drive for high performance, takes responsibility and works towards planning targets, overcoming obstacles, setbacks, and uncertainty.

  • Business Acumen: Contribute to the company strategy and aligns the strategic priorities of own area with the direction and strategic priorities of the broader organization.

  • Customer Centricity: Anticipates evolving customer needs and how to address them, doing the right thing in the right way

  • Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.

  • Analytical Thinking: Gather relevant information, identify key issues, compare data from different sources; draw appropriate conclusions to arrive at appropriate solutions.

  • Teamwork & Collaboration: Facilitates Collaboration, actively engaging and to make joint decision and share best practices.

  • Displays Global Perspective: Conveys an understanding of the organization's global market position, opportunities, capabilities, and competitive threats and takes cultural issues and geographic differences into account when making plans and decisions.

  • #LI-Ct1

    Job details

    Title

    Internet Sales Specialist

    Employer

    Fisker

    Location

    United States

    Published

    June 11, 2024

    Application deadline

    February 02, 2024

    Job type

    Senior

    Field

    HR

    About the employer

    Fisker Inc. is an American automotive company founded by Henrik Fisker and his wife Geeta Gupta-Fisker. Launched in 2016 and based in Southern California, Fisker Inc. is the successor to Fisker Automotive, which produced the Fisker Karma. Fisker Inc. is developing the Fisker Ocean, an electric sport utility vehicle (SUV) with an estimated range of 300–350 miles (480–560 km), with production expected to begin in late 2022. Until 2021, Fisker was working on the development of solid-state battery technologies that could enable as much as 500 mi (800 km) of range with a 1 minute charge.

     

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