University of York

University of York

Human Resources Operations Manager

United Kingdom

Closing in 11 days

Human Resources Operations Manager


Human Resources


£44,263 - £54,395 per year


Grade 7

Contract status


Hours of work

Full-time (flexibility available)

Based at

University of York campus (with some remote working options available)

Interview date

18 January 2024

Posted Date


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Job Reference



  • 12862 - Job Description.pdf (PDF, 336.98kb)
  • Role Description

    The University of York exists for the public good. The role of the HR team is to support and enable the development of the culture and community of the University - this is what drives and motivates us. The HR Operations Team strives to ensure that the relationship between its people is managed through transparent practices and relevant legislation. We are ambitious, action oriented, curiosity driven, courageous and have a collective purpose to deliver a valued and high quality service to our stakeholders.


    The HR Operations Manager will report to the Assistant HR Director (Operations) and will play a key role in supporting the HR Strategy as part of the Senior HR Team.

    The post holder will line manage a team of qualified HR Advisers / Officers. This will include day to day supervision of work and coaching/training. You will be responsible for monitoring the performance of the HR Operations team, regularly reviewing agreed service levels, quality and other metrics, identifying and implementing the necessary changes to improve service delivery.

    You will be known as a trusted and expert employee relations adviser particularly in relation to the more challenging and complex people matters that may arise. You will forge strong professional relationships with senior managers and work in partnership with the University's recognised Trade Unions in a positive manner.

  • Hybrid Working arrangements; our offices are on the main University campus in Heslington; York, where you will be required to work a minimum of 1 day per week

  • Flexible working hours, based around core hours of 10am-12pm and 2pm-4pm

  • Generous annual leave scheme of 30 days leave, plus at least 8 statutory holiday days, per year

  • Membership of the USS pension scheme which offers over 20% contribution rate, a guaranteed income for life and a one-off cash lump sum when you retire, as well as other benefits, like life cover and ill health cover.

  • Access to our Employee Assistance Scheme Health Assured

  • Skills & Experience needed
  • Significant employee relations experience in an HR Advisory capacity

  • A thorough, up to date understanding of employment law and HR good practice

  • Experience of leading and contributing to large scale projects

  • Line manage, coach and empower a team of HR professionals

  • Excellent communication and highly developed interpersonal skills

  • Ability to work proactively with limited guidance and to self-imposed timescales

  • Interviews: Thursday 18th January 2024

    Informal enquiries are welcomed by Helen Selvidge, Assistant HR Director (Operations) at [email protected]

    The University strives to be diverse and inclusive – a place where we can ALL be ourselves.

    We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.

    We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

    Job details


    Human Resources Operations Manager


    University of York


    United Kingdom


    November 16, 2023

    Application deadline

    December 13, 2023

    Job type



    Business and Economics,Social Science

    About the employer

    The University of York was established in 1963 when the University Grants Commission permitted a university in 1960. The university started operating with its first batch of 230 students on Oct. 9, 1963, under the leadership of Lord James as its chancellor. Originally the university only had 28 staff members and six departments; economics, English, education, history, politics, and mathematics. At present, the university includes nine colleges and more than 30 research centers and academic departments. The university is now accredited by the Privy Council.

    Located in Heslington, the University of York has been improving and expanding its campus ever since its establishment. The campus has plenty of landmarks, sculptures, and college buildings. The King's Manor is a historic structure that currently houses the Centre for Medieval Studies, the Centre for Eighteenth-Century Studies, and the Department of Archaeology. Located in the center of the campus, Central Hall is a tiered auditorium used for hosting concerts, competitions, conferences, graduations, fashion shows, and other events. The university's archives and library network includes many libraries on the campus and in the nearby area. The JB Morrell library is the campus' main library. Heslington Hall is another significant landmark of the campus.

    The University of York offers a plethora of undergraduate, research, and postgraduate programs in various fields like archaeology, sciences, computer science, law, management, medicine, mathematics, languages, arts, philosophy, psychology, and sociology. The university has 18,930 students. The university has collaborations with reputed research-oriented institutions across the world. It is a part of an alliance of 24 well-established research-intensive universities. Also, the university has great student exchange programs and research links with numerous other universities around the globe. It offers excellent professional training to its students and provides them outstanding employment opportunities in prestigious firms.

    The university has produced several notable and successful alumni. Greg Dyke is a renowned British journalist, media executive, broadcaster, and football administrator. Aníbal Cavaco Silva is Portugal's former president. Mahmoud Mohieldin is the vice-president of the World Bank Group. Jung Chang is a British writer, famous for her award-winning book 'Wild Swans'. Anthony Horowitz is an English screenwriter and novelist, popular for his works such as 'The Diamond Brothers' series, 'The Power of Five' series, and the 'Alex Rider' series. Han Seung-soo is South Korea's former prime minister. Peter Hitchens is an author and journalist who writes for The Mail. His popular works include 'The Abolition of Britain', 'The War We Never Fought', and 'The Rage Against God'. Many other distinguished people are a part of the university's alumni network.

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