University of Queensland

University of Queensland

HR Assistant, Employee Services



  • Human Resources

  • Large HR team with career development opportunity

  • Employer of choice with flexible work arrangements, 17% super, leave loading and more

  • Work at our vibrant and conveniently located St Lucia campus

  • About UQ

    As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

  • 17% superannuation contributions

  • 17.5% annual leave loading

  • Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

  • On campus childcare options

  • Cheap parking (from just $5 a day)

  • Salary packaging options

  • About This Opportunity

    The Employee Services Assistant is responsible for the efficient and effective payroll administration and entry of employment-related data into the University's HRIS to support the delivery of high quality day-to-day operational HR and Payroll activities.

    This includes the timely, accurate, and efficient processing of HR and Payroll transactions and data related to recruitment, secondment, transfers, appointments, immigration, leave, academic study programs, scholarships, payroll and remuneration administration.

    The position also contributes to the review and development of standardised processes and operating procedures, ensuring employment-related information is managed and stored in a way that supports the achievement of high standards of HR service delivery and quality.

    Key responsibilities will include:

  • Provide efficient, consistent and accurate HR and Payroll transactional processing and data entry to support the delivery of high quality day-to- day HR function.

  • Process employment-related data for all staff recruitment, induction, probation, appointments, secondments and transfers via the University's HRIS, ensuring relevant approvals are in place and required information has been actioned.

  • Action enquiries received via the University's CRM within service level agreements

  • Process documentation to support staff development programs, performance appraisals, and leave arrangements to enable the effective management of staff across the client portfolio.

  • Generate, review, validate, action and maintain regular HR/payroll reports covering end to end HR and Payroll activity, and implements appropriate actions, communications and workflows.

  • Manages the effective filing of documentation ensuring physical record keeping and archiving is maintained in line with HR, University, and any external compliance requirements.

  • Other duties as reasonably directed

  • This is a full time, fixed-term position until December 2025.

    At HEW level 4, the full-time equivalent base salary will be in the range $71,640 - $75,957 plus a generous super allowance of up to 17%. The total FTE package will be up to $83,818 - $88,870 annually.

    About You
  • Diploma or equivalent qualification plus relevant work related experience in HR and or Payroll administration or similar role, with a minimum of 2 years experience

  • Demonstrated working knowledge and experience in using large HRIS systems with excellent computer skills using a variety of applications including Microsoft packages.

  • Demonstrated problem solving and analytical skills and the adherence to high levels of data integrity as it pertains to employment-related data and documentation.

  • Strong organisational and time management skills, including the ability to meet deadlines and manage competing demands without compromising on high standards of service delivery or quality.

  • Excellent interpersonal and communication skills in both written and verbal forms, and a strong commitment to exceptional client service

  • In addition, the following mandatory requirements apply:

  • Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

  • Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

  • Questions?

    For more information about this opportunity, please contact Prue Roberts at [email protected].

    For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

    Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section

  • Resume

  • Other Information

    At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to [email protected]

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

    Applications close Wednesday 10 April 2024 at 11.00pm AEST (Job Reference Number - R-37220).

    Job details


    HR Assistant, Employee Services


    University of Queensland




    March 28, 2024

    Application deadline

    April 10, 2024

    Job type



    Business and Economics,Social Science

    About the employer

    The University of Queensland (UQ) is one of Australia’s leading research and teaching institutions. UQ strive for excellence through the creation, preservation, transfer and application of knowledge. For more than a century, this university has educated and worked with outstanding people to deliver knowledge leadership for a better world.

    Since it was founded in Brisbane in 1909, UQ has provided exceptional study experiences, research excellence and collaborative partnerships, coupled with an unforgettable lifestyle and stunning climate, to deliver knowledge leadership for a better world. With 3 campuses and more than 40 teaching and research sites, UQ is the perfect place to teach, research and study. Take advantage of the extensive UQ features including the largest research library in Queensland, hundreds of quality study spaces, several museums, a theatre, 11 college residences, and magnificent sporting facilities, such as swimming pools, tennis, basketball and volleyball courts, sports fields, Olympic-standard running tracks, and gymnasiums.

    Our high-quality range of around 390 undergraduate and postgraduate programs is one of the most comprehensive in Australia, providing students with the latest and most advanced disciplinary knowledge and industry placements informed by UQ’s world-leading research. UQ’s 6 faculties, 8 globally recognised research institutes and 100+ research centres attract an interdisciplinary community of more than 2,000 scientists, social scientists and engineers, who continue UQ’s tradition of research leadership.

    As you enjoy Queensland’s stunning campuses and climate, you can also make the most of the University’s proximity to many natural wonders – including beautiful beaches, lush rainforests, outback deserts, the Great Barrier Reef, as well as the largest sand island in the world – and visit stunning tourist attractions within an hour’s drive, such as the Gold and Sunshine Coasts, Byron Bay, Lone Pine Koala Sanctuary, and the world-famous ‘Australia Zoo’. Within Australia, Brisbane is renowned as a friendly and affordable city, with plenty of dining and entertainment attractions, and was ranked by The Economist Intelligence Unit’s 2019 Global Liveability Index as the world’s 18th most liveable city, achieving a perfect score for education and healthcare.

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