Lancaster University

Lancaster University

Hospitality Assistant

United Kingdom

Closing soon

Hospitality Assistant

Conference and Hospitality Location: Bailrigg Salary: £20,619 (Full time, indefinite) Closing Date: Thursday 29 February 2024 Interview Date: Thursday 07 March 2024 Reference: 0001-24

Lancaster Conferences & Hospitality are looking to recruit highly motivated people to join the team in the role of Conference & Hospitality Assistant for the Front of House Team on a full time contract. This role is a great opportunity to build customer service skills and develop a career within food and hospitality industry.

The Team operate all year round delivering hospitality for university meetings, conferences and student college activities, at venues across Campus including the Lancaster Conference Centre, Forrest Hills and at the Castle in Lancaster City.

During vacation times the Team host larger events for up to 800 people including day and residential conferences.

We are looking for a team member who is passionate about delivering a consistent high standard of customer service and who can work in a high- pressure environment. You will need to work a flexible schedule including days, evenings, weekends.

You must be a Team Player but also display initiative and positivity.

About you:

You will have;

• A passion to learn and no experience necessary

• A can do attitude towards tasks

• Able to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service standards

• Be a team player

• Ability to adapt to changing working demands

• Attention to detail and ability to follow instructions

• Able to work flexibly on a rota basis to include evenings and weekends

• Able to undertake physical lifting and manual tasks

• Proven Reliability and Responsibility

• An interest in working and developing a career in the food, beverage and retail industry

What we can offer you:

•A well-rounded skill set for the Hospitality industry including food safety and allergy training

• 25 paid annual leave days at your convenience on top of university closure dates and bank holidays subject to business demands.

• A wide range of flexible benefits including a free bus pass

• Industry leading pension scheme

• Time in Lieu for any hours worked outside of contract

• Personal development and training opportunities within hospitality and catering

We welcome applications from people in all diversity groups.

Apply Online

Further details:
  • Job Description
  • Person Specification
  • Please note: unless specified otherwise in the advert, all advertised roles are UK based.

    Find out what it's like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.

    The University recognises and celebrates good employment practice undertaken to address all inequality in higher education.

    We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.

    Job details


    Hospitality Assistant


    Lancaster University


    United Kingdom


    February 05, 2024

    Application deadline

    February 29, 2024

    Job type



    Business and Economics

    About the employer

    Established in 1964 by the Royal Charter, Lancaster University is amongst the leading research-intensive universities in the UK. It is among the only 6 collegiate universities in the country and has collaborations with NHS, GCHQ, LEP, CEH, EA, Sunway University, and UFLA, Brazil. Initially, the university was based at St. Leonard's Gate. The campus was moved to Bailrigg in South Lancaster in 1968. The university formerly had four colleges namely Cartmel, County, Lonsdale, and Bowland. Grizedale, Fylde, Furness, Pendle, and Graduate colleges were set up after 1990. Currently, it has 9 colleges that offer a total of 18 research programs.

    The Lancaster University campus occupies a beautiful 560-acre parkland site at Bailrigg, just three miles from Lancaster city center. The Bailrigg campus is home to Lancaster Arts, bringing together our own theatre, art gallery, and concert series. The Nuffield Theatre is one of the largest professional studio theatres in Europe. It hosts public performances of theatre, contemporary dance and live art from some of the best-known and respected companies from the UK and abroad. Each of the 9 colleges has its private residence blocks, administration staff, halls, bars, and Wi-Fi enabled common areas. There are two banks, a bakery, an ice-cream parlor, general stores and supermarkets, a beauty salon, and a post office on the university campus. Lancaster also has Chaplaincy Centre which houses prayer rooms with facilities for different faiths such as Christian, Buddhist, Hindu, Jewish, Islam, and Baha'i. Lancaster University provides university bus services making it convenient for the students and employees to commute. Further, the M6 motorway is only a five minutes' drive from the campus. It takes 10 minutes to drive to the West Coast Main Line that connects the city to London, Scotland, and Manchester.

    The academic structure of the university consists of undergraduate degree programs, postgraduate courses, research, and doctoral level programs. The acclaimed staff of the university guides the students into international level research centered on humanities, business subjects, natural sciences, modern languages, social sciences, and technology. Presently, the university has over 13,000 full-time students enrolled for first and higher degrees. There are 3,027 employees on the university campus including 1,323 faculty members.

    Lancaster University has over 148,000 alumni in more than 180 countries. The university has a notable list of alumni who have gained recognition in their respective disciplines. Emily Fleeshman is a Hollywood actress, famous for her role of Nikki in popular TV show Still Open All Hours. Also, she is the founder of an acting school named ‘The Actors' Lab’ based in Salford. Satnam Rana is a news presenter on BBC. Some other noble laureates of the university are Roger Ashton-Griffiths (actor), Andrew Brooke Miller (Novelist), Catherine Jane Smith (a member of British Labour Party), Lucy Jane Briers (actor), Andy Serkis (actor and director), Bruce Sewell (former counsel of Apple).

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