Description
Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis.
The selected candidate will assume territorial responsibility and be located within any of the listed States:
The GM Envolve Service team is comprised of highly skilled individuals with expertise in customer relations, product problem resolution, and sales support. This group consists of both field and central office employees, and is responsible for meeting the service needs of high volume fleet customers. The GM Envolve Account Executive Service is the key GM service support contact to high volume fleet customers. The overall objective is to minimize vehicle downtime to maximize the value of GM vehicles in the customer's fleet.
The Account Executive - Service is expected to meet or exceed customers' expectations by ensuring that their customer's service needs are being met. The primary function of this job is to support the GM Envolve sales teams in removing roadblocks that may prevent future sales to GM Envolve customers.
Responsibilities include:
Establish positive, productive business relationships with accounts
Provide prompt service support for accounts to minimize vehicle downtime
Establish productive working relationships with internal and external resources
Conduct frequent joint fleet sales contacts with respective Account Executive Sales and Commercial District Sales Managers
Support local field sales activities
Provide interface support between retail dealerships and fleet customers
Establish GM Warranty In-Shop agreements with key accounts and administer warranty expense
Skills and Experiences:
Bachelor's degree or equivalent job experience required
5+ years B2B sales and/or account management experience
Ability to build strong relationships and influence business partners
Strong organization and planning skills
Ability to balance conflicting priorities while maintaining effectiveness
Outstanding oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openly
Ability to thrive in a fast-paced, innovative, rapidly evolving industry and organization, comfortable with ambiguity
Skilled in the use of Microsoft Word, Excel, PowerPoint
Travel required. Must be able to travel up to 50%-75% within assigned region
Compensation:
Benefits:
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
About GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join UsWe aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
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Diversity InformationGeneral Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
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Job details
Title
GM Envolve Account Executive - Service
Employer
General Motor
Location
United States
Published
July 08, 2024
Application deadline
July 01, 2023
Job type
Expert
Field
Engineering
About the employer
We embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Our diverse team of 164,000 employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion.
Together, we want to make electric vehicles for everyone and safely push transportation beyond our wildest imaginations with autonomous vehicles and advance hydrogen fuel cell technology. We are proud of our achievements so far, but there is more work to be done. Together, for everyone.