FM

Ford Motor Company

Ford Protect, Ford Pro National Sales and Strategy Manager

United States

Closing soon

Job Description

At Ford Motor Company, our purpose is to help build a better world where every person is free to move and pursue their dreams. We are building a better world for generations to come, where we will capitalize on Ford's excellence in designing and building the most iconic products to deliver the future of world-class connected electric vehicles and services. This is an opportunity to join our team - helping to further our status as one of the world's most innovative and trusted companies.

At Ford Blue, we inspire customers to pursue their dreams and passions in life with iconic Ford vehicles and experiences and serve as the engine that supports and powers Ford's future. Dedicated teams within Ford Blue will build out the company's iconic portfolio of ICE vehicles to drive growth and profitability - relentlessly attacking costs, simplifying operations and improving quality; will provide world-class hardware engineering and manufacturing capabilities for all of Ford. We are the profit engine of Ford delivering the lifeblood to fund our future.

We are seeking a Ford Protect, Ford Pro National Sales and Strategy Manager who is not only results-driven but also passionate about transforming our business. You will have the unique opportunity to lead the sales and strategy efforts for Ford Protect within Ford Pro. You will be responsible to drive revenue growth for our Ford Protect Commercial and Fleet product line. With your innovative strategies and leadership skills, you will be responsible for achieving Ford Pro contract volume penetration objectives, PBT, revenue, cash flow, operating margin, written premium, loss ratio, and penetration objectives. If you are a proactive problem-solver who is passionate about driving change and taking the business to new heights, we encourage you to apply for this exciting opportunity.

This role will be hybrid out of our Dearborn, MI office. Relocation may be available for eligible candidates.

#LI-Hybrid

Responsibilities

We are doers with diverse backgrounds and strengths, designing and delivering iconic products and experiences that earn customers for life. We seek mastery building on a century of industry leading know how to deliver disciplined execution, creative problem solving and groundbreaking innovation at scale. We continuously focus on quality and simplification. We are a strong team pulling each other forward, inspiring progress, challenging constructively, celebrating successes, and learning from failures. We are owners. We relentlessly seek improvement and are determined to hand the next generation a better company and better world.

  • Achieve national Ford Protect, Ford Pro contract volume and sales penetration objectives
  • Achieve Ford Protect, Ford Pro PBT, Revenue per NVS, Cash Flow, Operating Margin, Written Premium, Loss Ratio and Contract Volume Objectives
  • Identify Ford Pro customer needs related to F&I products offered by Ford Protect and identify any products or processes gaps
  • Provide a pivotal link between Extended Service Business (ESB) and the Ford Pro team. Represent the ESB team as the primary point of contact with the Ford Pro team
  • Develop plan to grow penetration of ESB products with our Ford Pro customers
  • Lead Ford Pro voice of customer inputs into development of ESB products and services
  • Conduct benchmarking studies to understand Ford Protect competition position versus aftermarket competitors
  • Work cross-functionally to develop solutions that resolve Ford Pro customer pain points related to Ford Protect products and services
  • Develop a conquest strategy in conjunction with the Ford Pro team to increase Ford Protect sales with National Fleets and /or Fleet Management companies
  • Develop and deliver ancillary benefits to Ford & Lincoln Protect that improve Dealer retention (related to Ford Pro and regular Ford/Lincoln Protect Business)
  • Work cross-functionally with internal partners that support Ford Protect, i.e. Ford Protect Profitbuilder Team and Ford Credit FinSimple. Develop a go-to-market strategy to increase synergy with these organizations that grows Ford Pro ESB sales
  • Increase the Ford Protect product knowledge within the Ford Pro organization through direct interaction and training, communication and development
  • Develop point of sale marketing materials specific to the Ford Pro business
  • Develop variable marketing strategy that does not create overlapping incentives in the marketplace and drives Dealer and customer behavior
  • Improve performance through ongoing field leadership interaction/visibility
  • Retain critical skills and talent thru flexible, diverse and inclusive work environment
  • Pursue direct ESB sales opportunities outside the traditional
  • Sustain or improve all department Pulse (or other employee satisfaction measurement) scores
  • Qualifications

    Minimum Requirements:

    • Bachelors or higher level degree in Business

    • 6+ years in extended service leadership positions, preferably in the automotive industry

    • Experience in automotive fleet and commercial business (sales and service processes)

    Preferred Requirements:

    • Deep knowledge and understanding of dealership commercial/fleet operations; F&I selling processes a plus

    • Past experience leading a highly effective sales team; results oriented individual

    • Project management skills including product marketing and product development; experience specific to service contract products or pricing a plus

    • Excellent business communication skills, including strong writing competency and executive level presentation skills

    You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

    As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builderor all of the above? No matter what you choose, we offer a work life that works for you, including:

    • Immediate medical, dental, and prescription drug coverage

    • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

    • Vehicle discount program for employees and family members, and management leases

    • Tuition assistance

    • Established and active employee resource groups

    • Paid time off for individual and team community service

    • A generous schedule of paid holidays, including the week between Christmas and New Year's Day

    • Paid time off and the option to purchase additional vacation time.

    For a detailed look at our benefits, click here: https: // fordcareers.co/LL5NonHTHD

    Visa sponsorship is not available for this position.

    Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

    We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

    #LI-Hybrid

    More Information on Ford Motor Company

    Ford Motor Company operates in the Automotive industry. The company is located in Dearborn, MI and Palo Alto, CA. Ford Motor Company was founded in 1903. It has 175633 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 174 open jobs at Ford Motor Company, click here.

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    Job details

    Title

    Ford Protect, Ford Pro National Sales and Strategy Manager

    Employer

    Ford Motor Company

    Location

    United States

    Published

    March 23, 2024

    Application deadline

    April 22, 2024

    Job type

    Expert

    Field

    Operations

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